Your calls always answered within 5 rings.
Brilliant trip. Thank you once again Isla. You’re simply the best.
Will definitely use you again
Easy to get assistance when needed. Extremely helpful.
Brilliant service as always from Michelle Dooler
Molly offered me a choice of routes, booked seats for me, which was very helpful, and checked in with me that everything was organised before I left. Great service.
Cannot fault your service nor LHR assistance. However Dallas assistance in both directions was very bad
Billy is a credit to DialAFlight. Nothing is too much bother and he follows everything up. I look forward to my next adventure
Very good service
Once again DialAFlight came to the rescue. My trip to the US last week was beset with cancellations but as a result of their quick intervention I was able to get to LA in time for my appointments with a minimum of disruption.
When Heathrow shut the day before we flew, it was so reassuring that we would have you to sort things out if it impacted our flight.
Great company - would highly recommend. Thankfully my brother-in-law recommended them to me and I continue to spread the word. Fantastic attention to detail. Looking forward to next time.
Phenomenal trip
Great help from Roger to assist in getting folks back home after their flight was cancelled by Delta.
Great journeys both ways. Thanks yet again to Ross and his team.
Love the DialAFlight team - all went swimmingly and an excellent rate on a five star hotel in Times Square
Excellent, very efficient, courteous, effective and professional service. Well done Greg!
Thank you all. Brilliant. Look forward to booking again
Les is always excellent, helpful and on hand for any changes!
At a stressful time flights arranged quickly and efficiently to allow my wife to fly to the US the next day to visit a critically ill relative
Donovan did a fantastic job organising our fly drive trip to the USA. Wouldn’t hesitate to use DialAFlight again
Everything went as planned so thank you John
Very helpful and accommodating.
Your performance was efficient BUT we were less than pleased with the hotel. The room had seen better days and it was expensive. So I would not recommend the hotel .
DialAFlight are always efficient and cost effective. The best thing are the reminders and continuing support before your trip, making you feel secure that someone is looking out for you.
Absolutely the best company to work with. Delivered all and nothing is too much trouble - even keeping secrets. Wayne did us proud.
Your part of the service was excellent. Now Virgin, well that's another story...
Always great service and communication with a personal touch. Seymour always on point. Love the app and how helpful it is - now the six other people on my trip are hooked on using DialAFlight
I always use Callum as he never lets me down. Been booking flights with him since 2020
Another great trip through DialAFlight. Thank you Tommy Ellis
I would not recommend flying into Tampa to go to Orlando - it's a 1.75-2 hr transfer as the traffic is awful......
We arrived in New York on Black Friday, the day after Thanksgiving when the city goes into a retail frenzy.
With hindsight, it was probably not the best day to choose. However, as a professional cricketer, it's not easy to find time to get away for a holiday - we play Tests at home during the summer and head overseas for tours in the winter. Fortunately, I managed to fit in this short trip to New York in between the series against Pakistan and the current one against South Africa.
Neither my wife Alice nor I had been to the Big Apple before so it was a bit of an adventure for both of us. I travel to a lot of countries around the world but I rarely have the chance to do touristy things - usually the most I get to see is a cricket ground, the hotel and the airport.
Alice and I usually prefer to get away from it all at a rural spot somewhere for a little relaxation. As you can imagine, New York was an entirely different prospect. But as we had only four days in which to enjoy ourselves, we thought we would try something different.
We stayed at the Mandarin Oriental at the southern end of Central Park on Columbus Circle. The view from our room was jaw-dropping. It certainly had the 'wow' factor. After dumping our luggage, we set out to explore the city and quickly discovered how easy it is to get from one place to another, whether you want to walk, take the subway or flag down one of the city's famous yellow taxis.
Since this was only a short break, we had to plan our visit pretty carefully to make sure we saw all the places we wanted. First on our list was the Ground Zero memorial at the site of the World Trade Center, where the new Freedom Tower now stands. We didn't have time to visit the museum - the queue was massive - but we were impressed by the poignant memorial, which records the names of all the victims of the September 11 attacks. The memorial consists of a field of trees interrupted by the footprints of the Twin Towers which are filled with water.
Like most people, I can recall exactly what I was doing on 9/11. I was 16 at the time, and watched on TV the horrifying moments when the planes crashed into the towers. I was very shaken, so visiting the site was an incredibly moving experience. Alice and I didn't bring our seven-month old baby Elsie with us this time - we'll take her when she's old enough to appreciate it.
Having a few days without her meant we could take advantage of the New York nightlife. One evening we headed to Broadway to see the musical Chicago, and another night we went to see the New York Knicks lose to the Houston Rockets at Madison Square Garden. I don't claim to know a huge amount about basketball, but the atmosphere inside the stadium was electric.
We had planned to do a little shopping, but having landed on Black Friday, we quickly realised we had arrived at a challenging time for hitting the stores. Still, it was interesting to see New Yorkers rushing to snap up bargains in famous stores such as Saks, Bloomingdale's and Macy's.
One of the most exciting things for me was just standing in the heart of Times Square. It's a place you've seen in films so many times that you feel you've been there before.
Alice and I headed to New York with high expectations and the city more than lived up to them. And having a few days away from the cricket field meant I could eat whatever I wanted. One morning I had waffles and ice cream for breakfast just because I could. Delicious.
You often hear that New Yorkers can be rude and abrupt, but we didn't find that. At the basketball match, for example, we found everyone was very welcoming.
Playing cricket does take to you such wonderful places around the world. They do play cricket in New York - there are a lot of people from the Caribbean living and working in the city - so perhaps one day I might play there too. Like most things in the Big Apple, I'm sure it will be extraordinary and unforgettable.
First published in the Mail on Sunday - April 2016
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