Your calls always answered within 5 rings.
Ash Pankhania was excellent - he guided me through my options and worked quickly and efficiently to get me booked and on my flights. Communication following my reservation was also excellent and I will certainly book through you again
Everything went beautifully. Thank you.
Great service and a fantastic trip Lovely to have personal service and attention from Robert .
Thank you for a very smooth trip
The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.
Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise
Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.
Thank goodness for the 24/7 helpline. On a bank holiday Monday we had to reschedule our flights home. Out of ten other people doing the same our new flights were sorted in the hour. Others could not even get to speak to their agents! Imagine the stress when this situation occurs.
Everything went like clockwork. PERFECT.
Luke helpful as usual
Love Abbie!
Mollie was excellent. She did exactly what we asked, kept in touch and helped us with any queries we had.
I was going through a different agent who messed me around. I spent the weekend trying to arrange something with them having been told it was confirmed and then they told me they couldn’t secure the seat and I’d have to pay a different price. I called Bradley at DialAFlight on the Monday and within 15 minutes he managed to resolve my issue. The price I was given was 2nd to none and I was very impressed with his conduct and his after service. Thank you so much DialAFlight
Will be back if and when I fly again!
Thank you Gavin. Professional and honest advice and service every time.
Smooth process from start to finish - great work again and DAF remain my go-to travel agents.
Great service, thank you.
We were really impressed with every aspect of our experience and highly recommend Ethan.
Everything worked out perfectly
Edward Scudder is an asset to your company. Not only did he alleviate any worries I had. But his overall professionalism was fantastic. I’m advising friends and family to use DialAFlight
Very efficient!
Been with DialAFlight for a few years and always receive the best service. They are very helpful and responsible.
Tommy was fantastic - the whole trip ran smoothly and would definitely reccomend
Harvey and Abbie were brilliant... please tell them!
Keep up the good work and looking forward to my next travel with you!
Excellent support
Excellent, attentive, personal service
I wouldn't use anyone else to book our holiday/flights. From luxury holidays to daughter's gap year flights. Joe Orton sorted everything. He found us an upgrade to First Class and the BA service to Santiago was very impressive and was definitely worth doing as it's a 15 hour flight. But we flew back from Buenos Aires and the BA business class was very disappointing, as was the food. Very poor.
Marshall a superstar as always
Everything went well
Singapore's star is shining ever more brightly as a top tourist destination - it has a fantastic bar and foodie scene and a host of new design hotels. And of course it has a reputation for being a super-safe and super-clean city.
The island city-state off southern Malaysia is a melting pot of trade, tourism and cultures - it's a global financial centre with a tropical climate and multi-cultural population.
Its colonial core centres on the Padang, a cricket field since the 1830s and now flanked by grand buildings such as City Hall, with its 18 Corinthian columns. And in Chinatown, dating from about 1820, stands the red-and-gold Buddha Tooth Relic Temple, said to house one of Buddha's teeth.
Singapore is ideal either as a final destination or as a stopover en route to Australia or New Zealand. Here's how to get the best and most fun out of it in two days.
First evening
A selection of flights from Heathrow land round about 6pm local time.
A 30-minute or so drive from Changi airport will get you to your hotel - and shortly afterwards to the bar, with perhaps a Madame Butterfly cocktail in your hand (tequila, watermelon, rosé wine and soda water).
Singapore's famous Raffles is reopening this summer after a major refurbishment, so a revitalising Singapore Sling will be available there - or otherwise that particular cocktail can also be thoroughly enjoyed at the Loof bar in the Civic District.
Day One, morning
Download the Grab app - Singapore's version of Uber - then head to the Marina Bay Sands Hotel, where you can pop up to the rooftop Lavo restaurant for brunch with a view. The ricotta pancakes with lemon and blueberries are divine. If you want something a little different, how about chicken and waffles?
Next door to the hotel is the lotus flower-shaped ArtScience Museum, which hosts exhibitions from design to technology. A short walk away, the Gardens By The Bay cover 250 acres and feature 220,000 plants.
The 18 futuristic, steel-clad 'trees' are actually giant exhausts for the turbines that cool the bio-dome greenhouses.
Afternoon
Head to one of Singapore's giant malls and you'll never be short of shopping and dining opportunities, but it's even better for a reviving blast of cool air in a city that often has high humidity levels.
At Ion on Orchard Road, there are plenty of designer stores to browse, although there are budget options too. As a tourist, you can claim back the seven per cent Goods & Services Tax.
When you're ready for a snack, go to the basement food court for toast with kaya, a caramel-like spread of sugar, coconut milk and eggs.
Evening
In Chinatown, chef Ivan Brehm, formerly of Heston Blumenthal's Fat Duck, conjures up superb flavours at Nouri. A five-course tasting menu with wine pairings costs £155 per person. Dishes include Afro-Brazilian fritters with turmeric, coconut sauce, bread and salted prawn vatapa, and nasturtium marshmallow with candied orange.
A short walk away is Native, where Vijay Mudaliar crafts cocktails from weird and wonderful ingredients including pureed grasshoppers.
Day Two, morning
Escape the hustle and bustle and see a different side of Singapore by taking the North-South line of the metro to Kranji and the Kranji War Cemetery, where 4,000 Commonwealth soldiers killed in two world wars lie buried.
Before you head back, join the locals in the Kopitam cafe at Kranji station, where a bowl of laksa - spicy noodle soup - costs less than £2.50.
Afternoooon
Back in central Singapore, see places featured in the recent hit movie Crazy Rich Asians from the sidecar of a souped-up, chauffeur-driven Vespa. The two-hour tour includes a stop for food.
Evening
Hawker centres are an institution here - no-frills food courts where the prices are great and food is top-notch.
In Queenstown, Timbre+ provides a modern take on one, with outlets housed in shipping containers. Grab a bucket of ice for your beers, then choose a starter at one spot, a main somewhere else and dessert at a third.
Before you head to Changi Airport for your flight back to the UK, kick back at Timbre+'s rooftop pool - it's open until midnight.
First published in the Mail on Sunday - May 2019
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements