Your calls always answered within 5 rings.
Special thanks to Peter for all his help.
Enjoyable flight. Staff were very welcoming abd friendly. Will definitely recommend to others.
Marshall organised an amazing trip
Excellent service as always
Yet another brilliant experience booking through DialAFlight. The only thing I would say which was slightly challenging was to transfer between flights at JNB where we had to collect and then check in luggage again for the domestic leg of our journey, resulting in all our bags including child car seat not arriving with us at our final destination. It all worked out in the end and am very grateful to DialAFlight for the brilliant customer service.
Absolutely super service as always. We always know when booking with you, that everything will be fine. Thank you so much again, Jonathan, and your able assistants for everything.
Nailed it again! Thank you to Dominic and his team.
Great service - we have problems with the flight and lost baggage but that is a BA issue not DialAFlight
Stan Castle was remarkably helpful
Excellent service as usual. Many thanks to Manny and the team.
Excellent service throughout booking and then the support when the airline cancelled my flight
The time between flights into and out of Johannesburg was too tight as there was a huge queue at passport control, we had to run between terminals and only just caught our flight to Kruger. Anyone not knowing the ropes would have missed it. Thanks for arranging our online check-in
Superb customer service consistently from Donovan, and in his absence, Manny
Very helpful and good communication
Great service throughout - thanks Dennis Holland
The flight was cancelled and everything was seamlessly taken care of by the wonderful team at DialAFlight
Everything went well. With your company I always travel with peace of mind that if things do not go well I have you to help - as has happened before. Thank you, you will always be my travel partner.
BA's holding area for passengers needing assistance must be upgraded and must be made rodent free. it was quite disturbing seeing rodents running around on the floor and under the furnishing. No bottled water was provided while passengers waited in the holding area, when the flight was delayed.
Thank you Glen - everything ran smoothly
All went well. We were kept informed and there were no problems
Not sure we would opt to fly with Qatar again - not what it used to be. It just didn’t have that professional / customer service edge over other airlines that it used to. DialAFlight 10/10 as always!
Really good communication from arranging the trip to completion
Theo was a star. It was really reassuring that he was in the background on what was anything but a straightforward trip.
Staff in the lounge and onboard were friendly and helpful
Helpful and efficient as always! Many thanks.
Amazing holiday to South Africa and the service from DialAFlight was first class. Flights and hotel were perfect.
Always use DAF - have done for 20 years - that says how pleased we are.
Alfie was an amazing holiday organiser. Very helpful and found me the best venues. I really enjoyed my holiday.
Ashley and Eric are amazing!
Tammy Church was professional and friendly. I already recommended her to my friends.
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