Usual high standard of communications from Lucas Moore on my annual long haul flight to Australia. I have recommended at least five friends to contact Lucas for their flight planning
Supportive helpful and friendly service. Thank you
Great service and communication.
Special mention has to go to James who worked hard to come up with a solution to a 'non-standard' trip. It could have been even worse had the Durban leg gone ahead. But nothing fazed him, he got flights, a superb hotel and the timings 100% spot on - great service and one that will be used more and more going forward!
Eric is always happy to spend time discussing the options in depth and offering his own personal experiences
Excellent trip - all went to plan. Felt fully supported at all times
Seamless travel. Excellent choice of hotel and great value for money especially with the exceptional customer care. Thank you.
As always, polite, friendly, helpful - and patient! You put up with my making a lot of changes!
We always book through you and it's always a great success - never let us down
Excellent service. When I had an emergency I was unable to call you because of a gsm network issue with my phone however if you had a ‘what’s app number’ I could have communicated with you via that, just a thought but may be useful as an emergency contact for travellers in the future.
Definitely will use DialAFlight again and recommend to others. Trip was fantastic - thanks!
Excellent communication. Thank you so much Calvin
We have used DialAFlight for a number of years and always have good service. You
only get what you pay for in life - if you want good service then you have to pay a bit more
Great dealing with DialAFlight, very friendly and professional - special thanks to Lewis - also love all the emails he sends out with lots of information with a lot of humour - thank you
Excellent service as always
Thanks indeed. Scarlet Hotel SG was good if a bit quirky but the staff we met were fantastic.
Been using the company for many years now. Excellent customer service
Everything worked according to plan. It was good to know that if I had a problem you were at the end of a phone to help,
Brilliant, helpful staff. Will definitely use this company again.
Everything went according to plan. It is good to have someone very professional on your side. I would have no hesitation in recommending this company and its lovely staff to anyone looking to book a flight or holiday.
Usual excellent service from Lucas Moore. I was concerned about a couple of issues for my return flight - I emailed Lucas and the issues were resolved within one hour. Excellent service considering I was 12,000 miles away.
Usual excellent service. Had a great time. Would go nowhere else to book my Australian holidays. Well done Ralph. DialAFlight is the best
It has always been a pleasure to deal with you as you have a wonderful manner and so does Molly! Would not ever think of changing from DialAFlight! You are the best!
The reason I didn’t give a 5 for performance is for not calling back when saying you would.
This is the only blip in otherwise fantastic service I always get from DialAFlight.
As usual, excellent service. Everything went as planned. I always use DialAFlight for long haul flights. Thank you to Michelle for all her patience.
Everything we wanted was there and better
Sara was both professional and easy to communicate with.
The only downside was the assistance at airports, especially Kuala Lumpur because the Malay assistants didn't want to help passengers on Turkish Airlines.
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