Excellent communication from Hope throughout our booking. Appreciated advanced seat booking. Great holiday visiting family . Thank you
Excellent service as always.
Once again many thanks to Helen and the team for all their efforts.
When having a stopover in Dubai perhaps send a map of the airport and facilities as it's huge and no information desk available.
We had difficulty registering with Medicare on arrival, it took 2 weeks and a lot of effort. I think it would be a good idea to recommend that this is done before leaving the UK
We had a slight panic when we received notification from Malaysia airlines that our flight time had been changed by 8 hours which meant we would miss our connection to London. I called DialAFlight who hadn’t had any notification about the changes but managed to sort getting us home using 3 flights instead of 2. So we landed back 13 hours later than planned but we did get back!
Good customer service and prompt response.
Everything was great and hassle free. Thank you for your help and organising our flights.
We will use you for our future trips.
Qatar Airlines operate a comfortable and efficient service with Business Class lounges at Doha and Melbourne. The only failure was at Birmingham with no lounge on departure and a shortage of ground staff at 0600 arrival which caused a delay in docking and progress through customs. Not the fault of DialAFlight who had excellent attention to detail.
Everything went smoothly and everything was exactly as promised. Thank you for a stress-free trip!
Excellent service from Thomas. Our trip to Singapore, Melbourne and Cairns went very smoothly and exactly as planned with no problems at all. Would definitely recommend DialAFlight
Billy Gardner a great help every time
We have been using DialAFlight for 12 years now, booking trips to Australia. Michelle Dooler and her team have been excellent throughout.
Tommy Ellis was a real help. Thanks Tommy I’ll be booking again shortly
Great service as always from Gino. Everything worked out perfectly and I have already recommended DialAFlight to friends who have booked a holiday.
Just a comment on our wait for London to Manchester flight. We were waiting 5 hours but we could have been on a much earlier one
Everything as promised. I was very pleased with all arrangements and will definitely use you again
DialAFlight perfect. Singapore Airlines not very good
Excellent service throughout. Emails always answered quickly, organisation without fault. Thank you, Brody
You always do your best for your customers. Nick helped us out with alternative flights three weeks before we were due to leave when Malaysia Airlines messed up our booking.
Whilst everything was brilliant the meals on Singapore were not very good
The service from Dale was fantastic and helped to make it a very smooth trip. Thank you.
Travelled Heathrow to Melbourne on Vietnam Airlines premium economy. Both LHR to Hanoi legs very good in B777 Dreamliner. Vietnam - Melbourne legs very poor seating in Airbus configured 2-4-2 and closer together than 777
Again many thanks Lucas and Harriet for everything. This trip proved to be a little more challenging due to the fact I travelled to Australia on my own for the first time. Harriet was wonderful in putting assistance in place to help me.
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Ben was professional and very helpful. Followed up with a call and email before the trip. Will be booking my next trip soon
Excellent as always - thank you Glen.
Always kept up to date with any changes that the airline made with flight times.
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