Your calls always answered within 5 rings.
Peter Smith curated a Honeymoon dream holiday! The hotels were simply stunning and the locations even more so. We will hold this experience close to our hearts for a very long time. Truly wonderful, thank you!
Returned First Class on Etihad from Abu Dabi on Tuesday. The Business and First class cabins and the lounges made the journey a major part of the holiday. The photos of the Amaraterra Villas do not do them justice – they are perfect for rest, relaxation, enjoyment and privacy – spacious, comfortable, clean and air conditioned!
Another well organised trip that DialAFlight delivered and I can’t fault. Excellent communication and good advice
Best trip ever
Excellent service from Dexter!
As always Christian catered for all my needs with his usual bonhomonie and reassurence.
Harry is the man! Five stars
I’ve been extremely impressed with the service from DialAFlight and have already recommended you to others. As long as the service continues to be delivered to this great standard I will now be using DialAFlight to book my future trips
Very competent. Excellent service. Extremely professional. Howard, Russell and Lee have been excellent to deal with. Thanks guys.
Our agent was wonderful and worked with us to get the trip we wanted. We will definitely continue to use your organisation for all of our future travel plans.
Jerry is fantastic and wonderful - also so is Tristan who I spoke on the phone with yesterday
As always Philippa's service was excellent. Bali flights were on time with no hanging around when changing flights. Would be lost without her.
Thanks for sorting out the cancelled flight so quickly
Bali was absolutely magical but the return into Heathrow wasn’t good
Isaac was a great help.
Howard was excellent and on hand when we had a medical issue away and needed some advice on alternative return trips. Fantastic service, thank you.
Have used this company every time I go on a longhaul flight for the last 16 yrs. Always a great service.
Thanks Darryll. Great trip!
More help needed checking in and picking seats
Overall we were very happy with your performance. Only one thing - December is the rainy season, and it rained a lot! We should have been told this before we made a booking as we would have chosen somewhere else
One of the best holidays I’ve ever been on. I was so nervous about going all that way on my own. But the whole trip ran smoothly from start to finish. DialAFlight is the travel agency I always use to book my holidays
Thank you - makes it so much easier
Everything went smoothly - no issues thank you
Amazing customer service from Julie. Kept me updated with everything and was happy to answer any concerns I had.
Doubly disappointing that husband had to cancel flights to NZ for 2nd time due to ill health & pending ops. The team couldn't have helped more both with original bookings and cancellations. It was a pleasure to book and not stressful when forced to cancel. Definitely recommend them.
Thank you Edward Scudder. I had an amazing holiday
Excellent service as always from Sebastian.
It would have been nice to have been offered a selection of better rooms
Our booking experience with yourselves was excellent but unfortunately the first Emirates flight was delayed and as a consequence we missed our connecting flight in Dubai meaning our holiday was delayed by 24 hours.
All went as planned with great hotels and locations with transfers from the airport that were easy and smooth with very polite drivers. The only issue worth mentioning was that we not aware of the visa, heath declarations and customs declaration that we could have completed before we landed at the airport in Bali
We had only just set off white-water rafting through the jungle gorges of the Ayung River when our guide began flinging water over us with his paddle.
The water was too calm for his liking – this was his way of livening up the trip.
We retaliated in kind until we were all soaked, but then, just to make sure we were fully drenched, he beached the raft under a pipe ditching a small stream into the river and made us stand beneath it for photographs. They like a giggle in Bali.
SETTLING IN
By then, we'd been in and around Bali for a week and had acclimatised to the warmth, the drifting scents of incense sticks, the greeting of everyone with a hands-in-prayer Namaste gesture, and the gaiety of the little temples that peek over the walls of family compounds, their pillars decked out in bright fabrics.
And we were getting hooked on sambal, the tangy, spicy tomato dip that comes with crackers wherever you order drinks. We had also learned that not taking things too seriously is a way of life here, even in the tranquil, opulent surroundings of the Four Seasons at Sayan, set in the jungle just outside Ubud in the middle of Bali.
SO MUCH TO LEARN
I thought our cycle tour guide, Agus, was joking when he suggested we stop for a cat-poo coffee. We had been deluging him with questions as we pedalled through open countryside north of Ubud. How many rice crops did this green and fertile island yield each year? Four.
What were the tall, frondy bamboo decorations going up outside every house? Penjors, to celebrate the national festival of Galungan.
The cat-poo-cino turned out to be for real. It's made with coffee beans that have been eaten, and excreted, by a sad, fierce-looking creature called a Luwak, which makes the beans milder in flavour, once they have been washed, roasted and ground. Oh, yes.
A TOUCH OF LUXURY
The Four Seasons at Sayan is an extraordinary building that clings to the steep side of a river valley, like some retro James Bond baddie's lair.
You sashay across a treetop-height walkway towards a large lily pond that appears suspended in mid-air. The hotel is beneath said pond, with a stupendous view across the river valley. The Obamas stayed here last year.
I knew from friends who honeymooned here in style that Bali is not just for backpackers, though even in the luxurious hotels lining the Ayung, the vibe is relaxed. Everyone is friendly and laidback.
WHERE TO VISIT
Most people hang out on the pale-sand beaches at its southern tip. They might get as far inland as the hippyish town of Ubud but, with its yoga centres and art studios.
We started on the beach. Steering clear of Kuta – the Magaluf of Bali – we stayed in the beachy, more upmarket Seminyak district.
Then, in search of an island paradise of the sort that brought the first hippies here in the Sixties, we ventured across the Lombok Strait to the Gili Islands. Gili Gede, off the south coast of Lombok (the next Indonesian island to Bali), boasts the super-chic hotel Kokomo Gili Gede
Back on Bali, my husband Matthew had a massage using milk and honey scrubs at Sayan. Then he agreed to spend our final afternoon enjoying a three-hour 'Blessings of Bali' ceremony.
A BIT OF PAMPERING
By now we had moved on to another Four Seasons hotel, at Jimbaran Bay on Bali's southernmost tip, where the blessings take place in the seafront pavilion. We did aerial yoga, we meditated. We 'bathed' in the reverberating din drummed up by the massage ladies on 3ft gongs.
After a muscle-probing massage, we donned sarongs and sat, eyes closed, as the priest chanted prayers – and concluded the ceremony by tipping a litre of blessed water over our heads. It was my turn to giggle – respectfully, of course.
First published in the Daily Mail - April 2018
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