Your calls always answered within 5 rings.
Fantastic company, we have booked with DialAFlight many times and have never had any problems. Always a great experience. Thank you till next time.
Very professional. Jed is very understanding and always try to get best deal that suits my needs
Our first time catching connecting flights and I can’t tell you how stress free it was. Sean literally talked me through it step by step. I get a lot of airport anxiety and it can ruin my holidays but not this time. Thank you so much.
Ethan was excellent and provided great insight and support. Though we had requested vegetarian food when we booked the flight, little was available that we were able to eat
We had a great holiday. Thank you so much Warren and DialAFlight. We are planning our next trip and will be in touch soon.
Superb service
Helen has been looking after my flights and arrangements for over 2 years. I wouldn’t book with another company as they make the process so easy
Already recommended you to many friends over a number of years
Great service provided by Chris yet again. Had to make some last minute changes to flights which were dealt with smoothly and efficiently
As always good arrangements, excellent service.
Raphael was extremely helpful throughout the booking process
Great communication from Alfie
Always a great service from the team at DialAFlight ... been using for many years
Excellent service - Theo was great and good communication throughout .
George was fantastic and a perfect support organising all our hotels, flights and transfers and even stepping up when our hotel was changed at the last minute
We could not be more happy with the level of service we received from DialAFlight. In particular Seymour who was incredibly knowledgeable and offered great advice. We also spoke with other team members who all genuinely seemed invested in making our first trip to Thailand as good as it turned out to be.
We always use DialAFlight for our long haul trips. Raj Kadel is brilliant.
Used you loads of times and will be using you again for my next trip.
Everything was perfect, thank you
Everything was perfect, thank you
Adrian was excellent, I’ve already recommended him to my friends and will definitely be booking with him again. So helpful and calm even when Heathrow was closed for the day
Very good service and staff are tremendous
DialAFlight take the hassle out of finding the best deal. Plus you have the peace of mind knowing that in an emergency they are just a call away.
All fights were excellent
Excellent service
As an agent myself, I have high expectations. You exceeded them all - great service, everything went as planned and I was thrilled with our overall experience. Jarvis was a delight.
Eva Business was brilliant
Excellent service as always.
Everything Jordan Fell arranged was perfect, not one complaint. Many thanks for making our holiday special
Mathew is first class - always there for us if needed - another amazing holiday
We step out of limpid, tropical air into the rich, dark-wood, terraced lobby.
Several staff take everything from your hands, sit you down and give you a cup of Wonderful Sky. Instantly refreshed, you wonder why you've never had it before. It's because they invented it: spring water, cinnamon, honey, lime juice and pandanus (a Thai herb). Like everything at the Tongsai Bay resort in Thailand's Koh Samui, it's exceptional.
With 83 rooms nestled into 28 acres of green hillside, each room, family cottage and villa overlooks Tongsai Bay beneath a sky that alternates between shades of blue, green and flaming sunset amber.
Of nature's glory my children take no notice, and yours won't either. What they do immediately see and love are two pools. One for adults and one for kids.
Then there are the family activities for all ages; kayaking, tennis, sailing, paddle-boarding, windsurfing, Thai music, dancing, language and, err, fruit carving - the children loved hacking at nutritious fruit without having to eat it. You go to your room, or better still to your villa with an oversized bathtub on a deck with a stunning view. Maybe first you'll have a massage.
Massage is to Thailand what wine is to France. The interaction between you and the masseuse is a cross between thermodynamics and yoga. It's serious.
And then there are the wonders produced in the kitchens. Whether it's Thai, Chinese, Japanese, Italian or European cuisine, they've got it all.
The kids exclaim: 'This is the best burger, waffle, ice cream etc ever!' You're astounded by the wonder that is Kha Soi Kai (curried chicken with egg noodles).
I had the Tongsai Bay eggs benedict with hash browns and Penang curry and immediately booked a private cooking class.
While I learned to whip up a four-course Thai lunch, my husband learned to do nothing and the children played ping-pong and billiards. Then they all devoured the lunch.
Managers Martin Heiniger and Mark Harrison lead an award-winning team who have a deep, eco-responsible respect for the environment, including running their own organic garden.
We toured it with Earng from reception and chef Golf (her nickname - almost everyone has one, including 'Guitar' at reception).
They displayed all their herbs, including Morning Glory. Yes, I know what that phrase means and so do the ladies here. They giggled and then showed my husband the organic cucumbers.
The family-owned, family-friendly Tongsai Bay resort may be secluded but it is just a short drive to all manner of adventures. The rainforest Skyhawk zip line turns you into a superhero.
You can have a day trip to a pristine emerald lagoon with snorkelling, kayaking and lunch.
You can go crazy in banging, neon clubs and
then return to the calm of the Tongsai Bay, and this exclusive tranquillity is
at the heart of its magic. You always feel as if they have all the time in the
world for you and that you're the only ones there. That's their secret.
The resort celebrated its 30th anniversary in 2017, still with employees from when they opened as the first luxury hotel on Koh Samui.
We left Koh Samui for 'the greatest city in the world'. At least that's the view of Bjorn Richard Richardson, manager of 137 Pillars Suites & Residences, in the heart of Bangkok. This hotel-cum-residence is inventive, cool and busy.
The clever design touches include details such as a check-in lounge with a massage chair, shower and sleeping pod, and a digital golf facility with a resident pro. The hotel's London cab runs you to and from all nearby hotspots and Nori and the reception team will take care of all your planning.
The 27th-floor pool is a crowning touch and the Nimitr restaurant is elegant and inventive. In Bangkok, one must go to Chatuchak (world's biggest market), Chinatown (the world's biggest) and the reclining Buddha statue (the world's biggest). And then return to the tranquillity of 137 Pillars.
First published in the Mail on Sunday - August 2018
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