Your calls always answered within 5 rings.
Another great holiday with lovely touch by Gareth of finding us a business class flight at premium price! Really appreciated that. Never fail to get it right.
Thanks to Taylor everything went smoothly
Looking forward to making my next booking, as I know it will all be good. Thank you for being perfectionists
All good, thanks
I have used DialAFlight for many years. I trust them and they provide an excellent service in my opinion.
Finn as ever always on hand to help.
As always Tristan was spot on with all that he did
Fabulous service at every level
Owen was very supportive
Good service
I have used DialAFlight for numerous bookings and recommend them to friends. During the recent closure at Heathrow we were due to return from Thailand. I had total peace of mind as I knew that Russell and his team were on hand to help
As always Brandy found us a great holiday at a great price, many thanks
Thank you Michael for making our holiday so stress free,
Thanks to Harry we had a fantastic time, all planned and executed perfectly.
We had problems with our flight. But Tom and Lee worked very hard to get us flights back home.
Very good, thanks
Perfect, as usual.
Excellent service as always - we will be booking again for November
Excellent trip, thank you
Isla was super helpful and listened to what we wanted to visit.
Amazing service - thank you so much Leo
Another well organised holiday - many thanks to Charlie.
Nick is always a pleasure to deal with and more than happy to explore the best available options for a perfect getaway. Karl was great helping us whilst away with some last minute changes and cannot fault the service
Another great flight service
Great support from Mark Cushway to make sure the booking went smoothly
Ashley was brilliant - we had exactly what we asked for. A lovely professional, thank you
Very helpful and professional. I always use DialAFlight. Would not go anywhere else
Nicky Degun was great - kept us up to date and her communication was excellent
Excellent service. Thank you
Excellent hotel and reasonably priced holiday. We have used DialAFlight in the past and will no doubt use them again.
We step out of limpid, tropical air into the rich, dark-wood, terraced lobby.
Several staff take everything from your hands, sit you down and give you a cup of Wonderful Sky. Instantly refreshed, you wonder why you've never had it before. It's because they invented it: spring water, cinnamon, honey, lime juice and pandanus (a Thai herb). Like everything at the Tongsai Bay resort in Thailand's Koh Samui, it's exceptional.
With 83 rooms nestled into 28 acres of green hillside, each room, family cottage and villa overlooks Tongsai Bay beneath a sky that alternates between shades of blue, green and flaming sunset amber.
Of nature's glory my children take no notice, and yours won't either. What they do immediately see and love are two pools. One for adults and one for kids.
Then there are the family activities for all ages; kayaking, tennis, sailing, paddle-boarding, windsurfing, Thai music, dancing, language and, err, fruit carving - the children loved hacking at nutritious fruit without having to eat it. You go to your room, or better still to your villa with an oversized bathtub on a deck with a stunning view. Maybe first you'll have a massage.
Massage is to Thailand what wine is to France. The interaction between you and the masseuse is a cross between thermodynamics and yoga. It's serious.
And then there are the wonders produced in the kitchens. Whether it's Thai, Chinese, Japanese, Italian or European cuisine, they've got it all.
The kids exclaim: 'This is the best burger, waffle, ice cream etc ever!' You're astounded by the wonder that is Kha Soi Kai (curried chicken with egg noodles).
I had the Tongsai Bay eggs benedict with hash browns and Penang curry and immediately booked a private cooking class.
While I learned to whip up a four-course Thai lunch, my husband learned to do nothing and the children played ping-pong and billiards. Then they all devoured the lunch.
Managers Martin Heiniger and Mark Harrison lead an award-winning team who have a deep, eco-responsible respect for the environment, including running their own organic garden.
We toured it with Earng from reception and chef Golf (her nickname - almost everyone has one, including 'Guitar' at reception).
They displayed all their herbs, including Morning Glory. Yes, I know what that phrase means and so do the ladies here. They giggled and then showed my husband the organic cucumbers.
The family-owned, family-friendly Tongsai Bay resort may be secluded but it is just a short drive to all manner of adventures. The rainforest Skyhawk zip line turns you into a superhero.
You can have a day trip to a pristine emerald lagoon with snorkelling, kayaking and lunch.
You can go crazy in banging, neon clubs and
then return to the calm of the Tongsai Bay, and this exclusive tranquillity is
at the heart of its magic. You always feel as if they have all the time in the
world for you and that you're the only ones there. That's their secret.
The resort celebrated its 30th anniversary in 2017, still with employees from when they opened as the first luxury hotel on Koh Samui.
We left Koh Samui for 'the greatest city in the world'. At least that's the view of Bjorn Richard Richardson, manager of 137 Pillars Suites & Residences, in the heart of Bangkok. This hotel-cum-residence is inventive, cool and busy.
The clever design touches include details such as a check-in lounge with a massage chair, shower and sleeping pod, and a digital golf facility with a resident pro. The hotel's London cab runs you to and from all nearby hotspots and Nori and the reception team will take care of all your planning.
The 27th-floor pool is a crowning touch and the Nimitr restaurant is elegant and inventive. In Bangkok, one must go to Chatuchak (world's biggest market), Chinatown (the world's biggest) and the reclining Buddha statue (the world's biggest). And then return to the tranquillity of 137 Pillars.
First published in the Mail on Sunday - August 2018
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements