Your calls always answered within 5 rings.
No criticisms at all. First Class service from start to finish and my phone calls were answered in 2 seconds flat! Wonderful service - as promised. Would highly recommend
Have used DialAFlight in the past and been very impressed with them and their out of hours service. We have just used them again and the service has been equally as good, if not better. Tammy has been phenomenal with our once in a lifetime holiday. They are there 24/7 if you have any problems. You cannot go wrong. Highly recommend
Fantastic service, thank you so much for making a nervous traveller's journey so stress free.
Jerry has been our travel agent for the last three years and his choice of hotels and general advice have been excellent.
Competitive price and first class service.
Everything went well, good communication from DialAFlight
Todd has been brilliant as always!
Although our trip to Bali from Brisbane was not planned by yourselves can we say that Virgin Australia airlines was pretty poor. Would not recommend to your clients if a choice is available.
Michelle is the key
Always very, very helpful staff - very patient, very understanding, very great help from them.
We were happy with tour although it was very busy and tiring. We have given feedback to company about slotting in some rest time.
As usual, everything worked out a dream. Consistently excellent customer service from Glen. Thank you so much as always!
Great assistance at each stop on the way!
Sometimes callbacks were slow but overall very pleasant to deal with and my flights were all confidently booked.
All worked out - you delivered!
Ray Taylor was always very helpful and responsive to any questions. We had an amazing trip!
Charlie and his team could not have done any more - can not recommend them enough. A big thank you
Not all flights were satisfactory and seat choice was not available on online check in so a bit disappointing
We had a fantastic holiday in Vietnam. Marshall Finnimore arranged everything and it all went like clockwork. We did not need to worry about anything other than enjoying our holiday. We will definitely be using DialAFlight again in the future.
Cody did us proud as always
This is the second time I have used DialAFlight and both times the service provided by Oliver Orr has been excellent. Always available to answer any queries or silly questions I had concerning my trip to Thailand last year and Vietnam this year. The price was competitive with the highest standards and not the norm with many companies I have dealt with in the past. I would recommend DialAFlight to everyone - so many companies will book your holiday and take your money and offer no customer service .
We have used DialAFlight for over 10 years now and have recommended to friends. Excellent service - always available to help, answer questions, reliable, responsive and helpful. I love the flexible approach - you can do flight only, fully organised trip with tours, or half and half (my approach). The incremental approach really works for me while I work out what we want to do - which I really appreciate. Adam has continued to be brilliant .
Amazing itinerary that was sorted by Des. Only issue I had is that on two of our stays a double room was not booked and they had twin rooms
Perfect honeymoon. We will be emailing with a full review.
Great team and everyone is willing to provide help and support when needed.
Great trip all round
Elliot was fab at sorting our trip
5 stars
We almost missed our connections between Singapore and Amsterdam to get the Humberside flight! And this time our luggage was delayed both outbound and inbound.
Noah and his team are amazing, updating me on changes and phoning me just before I leave to check everything's OK
The long transition from war zone to fashionable holiday place has happened several times before, but never perhaps with such pace and style as that accomplished by Vietnam and Cambodia.
Until relatively recently Vietnam's Mekong Delta summoned up thoughts of the epic 1979 war movie Apocalypse Now, in which Martin Sheen's soldier journeys upriver on a patrol boat in search of a renegade officer played by Marlon Brando.
A BIT ABOUT THE MEKONG
The Mekong played a key role in the war. Former US Secretary of State John Kerry commanded a Swift patrol boat on the river 50 years ago - he was so appalled by what he saw during his period of combat that he became a fervent anti-war campaigner. He subsequently entered politics, becoming the Democratic nominee for President in 2004.
Last year, Kerry returned to the Delta and discovered that the free-fire zone he had served in was now the starting point for one of the world's great cruising experiences.
The 2,700-mile Mekong begins as snowfall on the Tibetan plateau among the Himalayas - and ends at the Mekong Delta in Vietnam where it flows into the sea. Like most rivers, through history it has been a source of life and hope. Its waters play a vital part in irrigation: in the Mekong Delta the rice fields thrive because of it. Politically, it acts as a border between countries - it passes through six.
ALONG THE RIVER
A Vietnam and Cambodia river trip needs at least a fortnight to do it justice - beginning for example in Ho Chi Minh City, formerly Saigon, and ending in Siem Reap near the extraordinary Angkor temple complex. A highlight of any trip here is to watch the sunrise over Angkor Wat.
As with most river cruises, a key attraction is the service on board. Much sought after is the cuisine of Luke Nguyen - an acclaimed chef, author and TV personality who serves his own brand of local cuisine paired with quality wines. In Ho Chi Minh City, passengers can enjoy an exclusive dinner at the stylish Xu restaurant, inspired by Luke, with a range of exquisite dishes that offer a contemporary take on traditional Vietnamese favourites.
There is also the possibility of having a Vietnamese cooking class on some boats, as well as a dance show by children from a local orphanage, a water blessing by a monk and a visit to a local farmer's home.
Guests can visit the Cu Chi tunnels, which were used by the Viet Cong. There is also a chance to enjoy the Rex Hotel, famous as the place where during the Vietnam War the American military command held its daily news conference, referred to by war correspondents as the Five O'Clock Follies thanks to the absurd optimism of the American officers. The Rex's rooftop bar was a well-known hangout for military officials and war correspondents.
There are more harrowing reminders of troubled times in Cambodia, where tours are available from Phnom Penh to the Killing Fields at the village of Choeung Ek, the site of a Buddhist memorial to the victims and a genocide museum commemorating the genocide.
A memorial park has been built around the mass graves of many thousands of victims, most of whom were executed after interrogation at the S-21 Prison in Phnom Penh. Tuol Svay Pray High was turned into a torture, interrogation and execution centre. Of the 14,000 people known to have entered, only seven survived.
But the most memorable feature for most visitors will be arriving at Siem Reap, from which tours depart to Angkor Wat.
SIEM REAP
Siem Reap used to be a stopping-off point. Thanks to the growth in tourism it has become a destination in its own right. It has attracted a burgeoning community of Cambodian and international artists: the Angkor Wat International Film Festival, for example, has become a major event.
The prime attraction, however, is the temple complex at Angkor Wat, where you will be taken to watch the sunrise. The temples are on top of a hill; on arrival you will enjoy a fabulous view over Tonle Sap lake, the Kulen Plateau and paddy fields.
Built more than 1,000 years ago, the temple is beautiful, particularly when the frangipani trees are
in bloom.
First published in the Daily Mail - September 2018
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