Your calls always answered within 5 rings.
Lovely to deal with and you couldn’t make it easier to look forward to a holiday.
It was good to have someone from DialAFlight to talk to, making bespoke arrangements and dealing with problems.
Heathrow was closed whwn we were due to fly home but DAF were able to find an alternative flight - great effort.
As always brilliant
All to plan. Hotel Grand Cavour in excellent central location. We cannot blame you for the Italian rail strike which led to change of our plans. Like UK, do not rely on Sunday rail timetable!
Everything worked out very well including the hire car
Superb service as always. Michelle Dooler is so thoughtful and kind even doing the ‘check in' for me as I am hopeless doing anything online!
Assistance with check in for my flights was greatly appreciated. I have poor vision and no access to Apps. Getting them sent to me so I could print them out was wonderful. Also getting priority boarding on easyJet helped. Really excellent.
The break was everything we hoped for and more. Samuel Jalloh ensured the transfers were smooth and the hotel fitted our requirements.
When we had a hiccough with car hire (they didn’t accept contactless payment and my husband didn’t have his card) Darryl sorted everything for us - really helpful and efficient as always
Noah always finds a good deal for us. We've been getting flights from him since 2014. Really great service!
What an absolute legend Neil is....
You were excellent. British Airways was awful.
We were told by BA that our flight had been cancelled - due to bad weather in the UK. We had calls and emails from DialAFlight offering help and advice.
Thank you again darling Helen and team.
Holiday was great. Five star service
Hotel needs update. On the whole good location. Clean rooms. Great breakfast.
Brilliant as always
Service overall was fantastic. Wish I had been informed of the cabin luggage difference for my easyjet flight though.
All was well thanks to Annabelle
Very professional and knowledgeable customer service
Car hire was awkward. Although directions were OK it was not evident where we needed to be to get the car.
Great holiday, great hotel location, perfect flights, thank you to Lauren Canning!
First time using ITA and would use again. Only one issue that you should be aware of relating to the hotel transfer. We believe they cancelled the coach pick up at 1pm so we were left waiting for an additional 90 minutes. The Hotel did not confirm this but that is our feeling and we heard others had a similar experience. Might be easier to get a cab for an extra 20 euros.
As always, Michelle Dooler and her team lived up to their excellent reputation! Before I had even started to worry about having to check in online, Michelle had thought about it and the boarding passes were in my inbox ready to be printed! Superb - thoughtful and efficient service!
All great - thank you to Bella for arranging. The hotel was lovely and very central, Verona was great place to explore.
Your representatives are always very helpful and will always look something up if we are not sure of any part of our holidays. We have been using DialAFlight for 5 years now and have never had any occasion to complain or query any part of the service.
No problems!
Thank you Travis Simon for all your hard work organising flights for my crew. Awesome service and thanks a million!
Staff in hotel were all exceptional as was the hotel itself. Europcar also excellent, not the normal rip off car rental company I have had to endure previously. Well done to Lily who organised everything for us.
Many of us have heard of Sardinia's glitzy Emerald Coast, where the sea is more brilliant green than blue, the beaches as good as the Caribbean's and the yachts on a par with those in the South of France.
But what about the rest of this Italian island? On a road trip, taking a wiggly route from south to north, we find it full of wonderfully varied landscape and attractive villages bedecked with bunting as if awaiting a party. We begin in Chia, in the south, with its stretches of beaches, popular among Italian families. These are an easy drive from the capital, Cagliari.
There are so many stretches of sand from which to choose, you could spend a week picking your favourite. Tuerredda is full of life – trinket sellers, a family catching squid for supper, pedalos and an island to circumnavigate. But we like the rocky grey coves beyond.
We are staying inland, at Villa Del Borgo, which has prettily landscaped grounds and feels remote, though it's only two miles from the nearest town, Pula.
Pula's draw (for me at least) is its lovely Palladian-style villa, frustratingly closed to the public, inexpensive leather handbags (around £40) and gelato.
Sardinian food is fuss-free and generous, with roast pork a speciality – this pleases my boyfriend, Rob.
Fine dining doesn't seem to be a big deal here, so he is sceptical when I suggest a tasting menu offering a modern take on Sardinian cuisine, down the road in Nora. But Fradis Minoris, on a spit between the sea and a lagoon, is a special spot, even if the menu is rather foamy.
And Nora itself is interesting. It's a Roman site where temple columns still stand and mosaics decorate dusty floors.
Before venturing into the middle of the island – which lies south of Corsica – we spend a rainy few hours in Cagliari. The old town is easy to navigate and you can get an overview from the 14th-century Tower of the Elephant. It was once a prison and is still daunting.
At the top of the old town is Piazza Arsenale and the archaeological museum, full of mystifying descriptions of Nuraghi, statues found at the island's pre-historic sites.
Nuraghi is also the name given to the sites in the centre of the island, one of which, Su Nuraxi, is Unesco rated. It is a wonder. And squeezing through dark tunnels into gloomy stone rooms may turn children's heads to history.
It's a twisting journey to our next stop and the scenery – olive tree patterned slopes, neat fields and ponderous dogs, is sparsely beautiful. D.H. Lawrence said Sardinia was uncaptured by civilisation, and here that rings true.
Hotel Su Gologone is a bright, bohemian love-in, set in a national park where you can climb into vast limestone caves filled with cool air and knobbly stalactites.
We also trek, following cairns into the mountains, and marvel at the views of the valley corridor. Except for a convoy of the German Land Rover club, we don't see another soul.
Were we staying longer, I'd have got stuck into the paints in our art studio room, but it's onwards and upwards to Sardinia's honey-pot north shore.
The Emerald Coast is every bit as glamorous as Amalfi, but with better beaches. The Italians cheerfully park at the edge of our towels. But there is room for everyone – whether you want a giant sandy stretch with flicking wind (Cala di Volpe), a view of super yachts (Golfo Pevero) or boulder-strewn coves on La Maddalena and Caprera, islands in the archipelago, a 20-minute ferry from Palau.
The smart Relais Villa del Golfo & Spa, in Cannigione, where return visitors settle in for a pampering, overlooks the sea, and its poolside terrace is just the spot for an aperitif.
You can easily wander into Cannigione. On our last night we find a low-key place, Tavola Azzurra, and take a table next to a couple of old men cheerily eating plates of tomatoes. Heaps of seafood pasta and calamari slapped on plastic plates, jam-packed tables and a noisy Italian crowd – all for under £40. We love it.
First published in the Daily Mail - July 2016
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