Your calls always answered within 5 rings.
Zac always goes above and beyond - great service as always, thank you
All went well except the car hire at Santiago. Alamo have no presence at the airport, there was no answer from the phone number we'd been given and it took 3 calls to DialAFlight in England before we were able to be taken to the depot. Apart from this everything worked well especially the Las Majadas hotel and we are very grateful to Micky for arranging it all.
Apart from a problem at Santiago airport (not your fault) our complex itinerary was handled extremely well. I thoroughly recommend DialAFlight to anyone who will listen.
A tiny issue. The seats booked beforehand did not respond to layout in the Dreamliner. No problem though as able to change seats at check-in
Everything worked out as planned even though the airline changed flight plans before leaving. DialAFlight sorted out the situation which resulted in an even better flight home. Very pleased and will be using them again in the future
Des was excellent. Customer service 5 stars
Impressed with the speed of response
Very helpful and efficient
We were very pleased that Cody recommended taking 3 premium economy flights with Latam, as it was well worth paying the small extra price, especially when we had access to the international Latam lounge in Santiago airport
You are always super helpful and friendly, thanks.
Not very impressed with the service or food on Iberia, really poor actually!
Excellent service as usual
Hotel dated but well located. Check in with internal flight SP - RJ with GOL a real nightmare and your agent didn’t inform us that we would have to pay extra for any checked in suitcases
Exceptional service as usual.
Kirsty is great and we have used the services of her and DialAFlight for several years now.
I couldn’t make the check-in link work from your email and had to check in via the Avianca website - otherwise it was all very good
The services provided were truly remarkable, particularly the efforts of Seymour Fernandez, who went above and beyond to ensure that our holiday experience was enjoyable and memorable. I highly recommend their services to anyone seeking an exceptional holiday experience.
Excellent customer service - very helpful and I would definitely book again, top notch.
Very helpful & very professional
Another trouble free trip. Thank you Jeff and DialAFlight. I will be back to book with you again soon.
Becky was excellent right from the first phone call. We had a lovely time in Peru and Colombia. The transfers, guides and hotels were excellent. We will recommend to family and friends. We will also be using DialAFlight for all our future travels.
Tap airline cancelled flight which you helped with. Next day delayed flight caused us to miss connecting flight which was very annoying
I had an emergency - your 24hr helpline worked and it was sorted out saving me a flight and a lot of stress.
Thank you Riley for arranging our numerous flights in Brazil, helping us cope with the many changes in flight schedules and finding solutions!
Thanks again Keely for an amazing well planned trip
Many thanks to Curtis
Flight connections of 1hr 20 - 1hr 40 a bit tight after delays to the first leg flights .
All good. Five stars
Really helpful, thanks John and team!
Marshall and his team are exceptionally efficient and always at the ready to assist. Great service!
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