Your calls always answered within 5 rings.
An excellent person centred service. Enjoyed my flight with Emirates
Kennedy Thrower is excellant
Excellent holiday. All went to plan. Thanks to Dominic once again for amazing service and support. Roll on next year!
Excellent customer service from Louise
Gino provided exceptional customer service.
Very easy to make changes to our trip
Great service - nice to be able to talk to a person
Lily was amazing - she found us the perfect hotel at a very competitive price. Thank you and your team
Yet another perfect trip arranged by Eric
Good support from Adrian throughout. Thanks
The ease of booking through your company and the third party companies you recommend for transfers are all brilliant. I will always book through you.
First class and effective response to a problem we faced whilst on holiday. We are so grateful.
From start to finish everything ran smoothly. Thanks Rob we will be back in touch soon
Declan was brilliant - the holiday went without hitches and every pick up was on time. Would highly recommend
Thank you very much to Louise. We have been so impressed by her help and expertise. Well done
It has to be said that everyone at DialAFlight is always extremely helpful.
Very helpful and proactive
Charlie was beyond brilliant as always! He is why we use DialAFlight
Excellent customer service all the way through.
Fantastic service. Bruce's recommendations were perfect. I wouldn't book through any other company now after the first class service
Everything went as planned - lovely service from Tom who couldn’t have been nicer or kinder to an old lady travelling alone
Very helpful as always
Another fantastic holiday. We recommend you to all our family and friends specifically Rebecca who provides a personal touch!
Whole experience was very good. The only negative was the agent on the ground should have advised us of transfer times back to the airport as we nearly missed our flight.
Thanks a million Des Wing. Can’t speak highly enough of the service. Bucket list dream achieved!
Great job - thank you
As always, Greg did a stellar job - his usual excellent, professional service
The service we received from DialAFlight was great but we were disappointed that the hotel service was very poor. The restaurant system was stressful and never really worked plus the service wasn’t consistent. It’s not a 5 star resort and definitely not for couples wanting a break away.
As always Peter Smith and team provided an excellent efficient service
We had a wonderful holiday in Dubai for half term - Kylie took care of everything and her recommendations were spot on. The overnight desert safari she organised for us was a real highlight. Thank you!
It could well be the emirate of which you've never heard. It's not far down the coast from Dubai - but in many other ways it's a world away.
Ajman is the smallest emirate (it's about two-thirds the size of the Isle of Wight) but has some wonderful attractions - lovely natural beaches among them. A handful of five-star hotels are dotted along its ten-mile coastline - and an increasing number of Brits are attracted here for a sunshine holiday that is both quieter and cheaper than the glitzier side of the Emirates. And believe it or not, its most popular attraction is a dusty museum.
I checked in at the five-star Ajman Saray, a Marriott hotel, which is right on the beach and boasts a spa, two pools, four excellent restaurants and rooms staring out to sea.
Dubai's glitz is on the doorstep
The top hotels here have free shuttles throughout the day to and from central Dubai 30 minutes down the coast, so all aspects of the Gulf are available - but at a very attractive price as far as luxury accommodation is concerned.
Ajman's beaches are white sand and shelve into warm water all-year round. The weather is bankably balmy – even December temperatures are about 20C.
Its malls aren't a match for the Gulf's glitziest, and its souks are not olde worlde, but it's friendly and laid-back.
When I go for a jog along the corniche, a one-mile seafront promenade buzzing with juice bars and falafel joints, a group of locals draw me into their game of beach football, then invite me for a juice afterwards. At the entrance to the creek, I haggle for a shimmering mackerel at the fish market and have it grilled over a barbecue on the quay.
I get chatting to my Yemeni mackerel-griller, Mubarak, and his mates, who ply me with enamel-dissolving coffee and photos of their kids. 'Why did you move to Ajman?'I ask him. He gestures to the sea and the sinking sun, and shakes his head in the international language for 'Why do you think?'
'It is a relaxed place, friendly,' he tells me. 'Not crazy modern,' his friend says.
Modernisation is inevitable
Not crazy modern, perhaps, but it's getting there – at least if Al Zorah is anything to go by. Wedged between mangrove and beach, it's a 1,300-acre villa, hotel and leisure development in high-end isolation across the creek from downtown Ajman.
Much of it is still under construction, but there's a wakeboarding park, a golf course designed by the Nicklaus group and a sleek new Oberoi hotel (with a 280ft infinity pool) that combines concrete and glass design with Italian textiles and Arabian antiques.
The beach here is long, white and empty, with a wild feel.
Wildlife in abundance
Better still, Al Zorah borders a 250-acre mangrove reserve, where I recommend doing the two-hour kayak tour in search of the 60 or so bird species that shelter here. At one point, a flock of flamingos blaze past in a fiery crimson flyby; later, as we paddle below twisting branches, a rare collared kingfisher zips past in the late-afternoon sun.
That evening, on a sunset dhow cruise on the same creek, my guide recounts Ajman's pearl-diving past, then opens an oyster and finds one inside. 'Keep it,' he tells me. 'Ajman welcomes you.'
In the end, I even fall for that dusty museum. For one thing, it's housed in an 18th-century fort, the oldest building in Ajman and home until 1970 to the emirate's royal family; for another, it has some fascinating exhibits, including an ancient Koran and Ajman's first car (a 1940s Land Rover owned by the current sheikh's father). But it's my guide, Tariq, who really swings it, clucking at the exhibits as if they were his grandchildren.
'I really love it,' he says, leading me through ancient teak doors into the oldest working barjeel, or wind tower, in the UAE. We linger, fanned by the cool air from the vents above. It is a moment of ancient, mesmerising peace. 'Wonderful,' Tariq whispers. 'Wonderful.'
First published in the Sunday Times - July 2019
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