Your calls always answered within 5 rings.
An excellent person centred service. Enjoyed my flight with Emirates
Kennedy Thrower is excellant
Excellent holiday. All went to plan. Thanks to Dominic once again for amazing service and support. Roll on next year!
Excellent customer service from Louise
Gino provided exceptional customer service.
Very easy to make changes to our trip
Great service - nice to be able to talk to a person
Lily was amazing - she found us the perfect hotel at a very competitive price. Thank you and your team
Yet another perfect trip arranged by Eric
Good support from Adrian throughout. Thanks
The ease of booking through your company and the third party companies you recommend for transfers are all brilliant. I will always book through you.
First class and effective response to a problem we faced whilst on holiday. We are so grateful.
From start to finish everything ran smoothly. Thanks Rob we will be back in touch soon
Declan was brilliant - the holiday went without hitches and every pick up was on time. Would highly recommend
Thank you very much to Louise. We have been so impressed by her help and expertise. Well done
It has to be said that everyone at DialAFlight is always extremely helpful.
Very helpful and proactive
Charlie was beyond brilliant as always! He is why we use DialAFlight
Excellent customer service all the way through.
Fantastic service. Bruce's recommendations were perfect. I wouldn't book through any other company now after the first class service
Everything went as planned - lovely service from Tom who couldn’t have been nicer or kinder to an old lady travelling alone
Very helpful as always
Another fantastic holiday. We recommend you to all our family and friends specifically Rebecca who provides a personal touch!
Whole experience was very good. The only negative was the agent on the ground should have advised us of transfer times back to the airport as we nearly missed our flight.
Thanks a million Des Wing. Can’t speak highly enough of the service. Bucket list dream achieved!
Great job - thank you
As always, Greg did a stellar job - his usual excellent, professional service
The service we received from DialAFlight was great but we were disappointed that the hotel service was very poor. The restaurant system was stressful and never really worked plus the service wasn’t consistent. It’s not a 5 star resort and definitely not for couples wanting a break away.
As always Peter Smith and team provided an excellent efficient service
We had a wonderful holiday in Dubai for half term - Kylie took care of everything and her recommendations were spot on. The overnight desert safari she organised for us was a real highlight. Thank you!
It has become the playground for celebrities and the destination for those looking for that little bit extra. Because Dubai is definitely extra.
It’s a chocolate gateau encased in gold leaf served on a diamond platter.
You struggle to find a burger that hasn't been improved with truffle and foie gras. Robert Cavalli has his own club. The buildings are taller, the shopping malls bigger, and everything, apart from the actual desert itself, is shinier.
However, I found myself positively surprised at the real gems I found among the oversized rhinestones. I discovered a lot of genuine hospitality once I scratched the surface.
I wanted to experience food that reflected Dubai. When I was recommended OKKU I raised an eyebrow. Japanese? Really? But I found everything at OKKU crafted to perfection and - of course - topped with truffle and foie gras.
My Dubai companion and I kicked off the evening with a cocktail masterclass by OKKU's top man John Leese, Middle East Head Bartender of the Year.
Despite it being years since I was a terrible bartender and a slightly better cocktail waitress, I managed to shake up some rather tasty drinks.
After John regained control of his shaker, we fell head over heels for his Hanafubuki cocktail, a twist on a classic Clover Club with gin, raspberries, peach liqueur and topped with bubbles.
The drinks were accompanied by edamame in a truffle teriyaki sauce which had me asking for a spoon.
And then the food. Highlights included: The 'O Style' Avocado Volcano, which was set alight in front of us. Usually I consider setting food on fire a bit naff - but in this case, I am prepared to make an exception.
A Yuzu-Saikyo Miso black cod stopped conversation and I lost my Wagyu beef virginity to what may be the finest piece of meat I have ever put in my mouth: cooked table-side on a hot Himalayan salt stone with garlic-soy and oroshi ponzu.
Other restaurants worth a visit: Hakkasan's Dubai venue offers a range of set menus, such as Taste of Hakkasan. Do not leave without having the Jasmine tea-smoked Wagyu beef ribs.
And don't miss the all-you-can-consume Friday brunch at Saffron at the Atlantis Hotel.
When the PWYTs (Pretty Wealthy Young Things) get bored of the couture shopping (Dubai is home to the world’s biggest mall – which has a footfall of 80million per year, and they are building another one) they get into watersports.
We spent an afternoon at Water Adventure Dubai, which offers everything from jetskiing and wakeboarding to fly fish rides. My Bond girl dreams were fulfilled when I found myself sitting inside the 'head' of a motorised shark, which speeds off across the surface at up to 50mph.
Dubai visitors who want to spend a day at the beach outside of their hotel are recommended to do so at a Beach Club. There are public beaches, such as Kite Beach, but you need to bring your own parasol/lounger/refreshments.
RIVA Beach was a welcome oasis of peace, located right on Palm Jumeirah. As well as a good lunch spot, it has the benefits of current-free water and gorgeous sunsets.
Many of the clubs in Dubai are names known around the world - Mahiki, Amika, Movida. We headed to Pacha - which, instead of importing their concept from London or Ibiza, has a distinctly Dubai flavour, which was very refreshing.
The evening starts with dinner - the Chilean sea bass was divine - served with a cabaret show, which mixes dancers, singers, a magician and acrobatic performances. The transition into a nightclub was seamless - suddenly we looked up and found ourselves in a club.
When I hear the name Robert Cavalli, I think of animal prints. Opulent yet tacky. However, Blasé could not be further from this, so don't let the fact that it's located within the Cavalli Club at the Fairmont Hotel deter you. Blasé is sexy, sleek and intimate. And they play live jazz, every night.
The drinks list is excellent, but bar manager James Estes is more than happy to go off menu to find exactly what you're looking for, and I was served an Espresso Martini which has only been bettered by two people - the man who invented it, Dick Bradsell, and his daughter Bea.
Tip: Have tissues ready when you hear the opening notes of Georgia On My Mind. I had makeup streaming down my face.
Another hidden gem, Nippon Bottle Company, which opened earlier this year, is another speakeasy-type venue worth ending a night in.
Hidden behind a bookcase in the lobby of Dusit Thani Dubai, it has an impressive list of Japanese whisky, and a nice, chilled atmosphere.
First published in the Mail Online - February 2016
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