Your calls always answered within 5 rings.
Slight delay but otherwise everything ran smoothly.
Always excellent and this trip was no exception. Thank you for such great service!
Thank you for making all the arrangements and giving us the peace of mind to know that you were there if anything should go wrong
Seat out booked didn’t work so had to amend before leaving. Other seats were fine.
Fantastic service as always.
Every time we use DialAFlight our whole trip is smooth and never any problems. All the info we need is received on time. Aaron was incredibly helpful and knowledgeable and we’ve recommended him to friends. We shall be booking again with him shortly!
We’ve used DialAFlight for many years and would never consider using anyone else - the service is outstanding.
All the booking and details handled professionally and timely responses to everything, excellent.
As usual - problem free
Excellent experience, no issues, exactly what it says on the tin! Thanks for an amazing holiday
Ivor and his team were amazing. Thank you
Everything worked out fine regarding the flights and car hire; great support throughout.
Our only disappointment was the car rental as we had to wait over an hour to pick up the cars and after a long flight with 5 children that was stressful.
Fantastic as usual!
Billy was absolutely fantastic with keeping us up to date with information about our flights.
I have used them for 15 years
Only thing I would say is there should be more information when a hurricane is coming - we had no guidance from the people in the US on how to deal with hurricane and what you need
Our travel advisor Orlando Spragg goes above and beyond emailing us to make sure we were safe in the run up to hurricane Milton
Tristan always delivers what we need and then some ... so extremely satisfied
We had an issue with Hurricane Helene. You were there out of hours and got us home safely on earlier fights. Thank you. It was a relief to be home.
Thank you for your long distance support, not your fault that the Treasure island was under water, that the rental car was defective and Milton came to call. You were very quick in getting us a flight out of Tampa on Monday evening with BA.
Sadie is the tops
You could have cancelled the hurricane we had to dodge. Joking apart - great service from you guys as always. Our only complaint would have been with Dollar. The hire car was rated as a Honda Civic or similar. We ended up with a Kia Soul, which was a lot smaller and we ended up with gear on the back seat and exposed suitcases. It may be an idea to keeps tabs on them just in case it becomes normal practice..
I always know I will get the best service with DialAFlight, hence my constant use. I had a problem checking in online for the flight to Florida - a phone call to Gavin, and it was all sorted! The seat chosen by him was excellent - aisle seat as requested, and no-one next to me. Food on BA flight was very good.
A big thank you to Stan Castle - couldn't help enough.
Always great service
Will be back
I am awaiting an update on a refund for a satnav we rented that was out of date and failed to find the property we rented,so unfit for purpose.
Excellent service. Owen was very helpful and found us the best possible price for our flight. Would highly recommend and will be using again for future bookings.
No comments about your service. Excellent as always. Virgin Atlantic and Thrifty car rental however did not give a good service.
I've always longed to visit the Florida Keys because it sounds so romantic. I'm a huge fan of the 1948 movie Key Largo, which starred Humphrey Bogart and Lauren Bacall. And of course, the area has a strong connection with Ernest Hemingway - the author lived on Key West.
Fans still turn up in Key Largo every October for the annual Humphrey Bogart Film Festival. One highlight is a chance of a cruise on the fully restored African Queen, the original boat from John Huston's 1951 film of the same name starring Bogart and Katharine Hepburn.
Hemingway fans aren't forgotten either. The annual Hemingway Lookalike competition takes place in July at Key West bar Sloppy Joe's. An entire bar full of Hemingway clones sounds slightly frightening but each to their own.
My actor husband Trevor and I had long ago decided we wanted to visit the Keys, but never seemed to get around to it. However, a pleasure deferred is a pleasure intensified.
After our plane touched down in Miami, we rented a car and headed south. It may not look far on the map but from Miami to Key West is around 150 miles - a three-hour drive because the road isn't brilliant.
We were based at Sunset Key Cottages, reached from the Westin Key West Resort and Marina.
At the Westin we were ushered aboard a little ferry and whisked across to the amazing Sunset Key. It was a fabulous away-from-it-all place but had the advantage of the bustling delights of Key West on its doorstep.
NOSTALGIA
We immediately fell in love with Key West and its coloured clapboard houses. For many young Americans, this is a vibrant party town.
Main Street at night is a delight because so much goes on: music pouring from crowded bars and the occasional Hemingway lookalike waiting for his big day!
During the day there are several interesting places to visit. I enjoyed the Little White House, the holiday home of US President Harry Truman, famous for his remark 'the buck stops here'.
It was on his watch that atomic bombs were dropped on Hiroshima and Nagasaki - the responsibility must have been immense. Another unmissable place is the Ernest Hemingway Home and Museum. The writer lived here for ten years during one of his most prolific writing periods. The main attraction here is its 50 six-toed cats.
Hemingway was given a white six-toed cat by a ship's captain, and some of the cats who live in the museum grounds are descendants of that original feline, named Snow White.
There is also a good Tennessee Williams exhibition in Key West - the author had a home here for 34 years. It was in Key West that he is believed to have completed the final draft of A Streetcar Named Desire.
For most of the time, however, we were content to bask in serenity on our 27-acre island, which was a naval base before it was acquired by the Westin. It was a little piece of paradise.
ISLAND PARADISE
One minute we were in Key West, with its tourist bustle and huge cruise ships - the big Disney liners a particular feature - but when we crossed back to our island, all the noise disappeared.
We had an idyllic white-sand beach and azure waters. It was the best five days we've ever had. Sublime. Watching the sun go down is a big event in Key West - everybody stops to watch. And when it got dark we loved looking up at the stars.
After our Key West stay we drove back to Miami. We were staying in Miami Beach, at the very southern end of the resort. We met some really cool people.
One of my great pleasures was swimming in the ocean - so warm and silky. I'm a Liverpudlian and Liverpudlians have a special love for the US - Liverpool used to the main port for travel to America. Our city is where all the Cunarders used to sail from.
If you're staying in Miami, I would recommend dining at the fantastic Seaspice on the Miami River.
They serve what is described as a 'globally inspired menu' featuring a raw bar and dishes ranging from wood-fired casseroles to Dover sole and branzino, a type of seabass. The views over the city and the river are also very special.
A lot of people think that Florida means Disney World or the start of a cruise, but if you're prepared to search a little further you'll discover that there's much, much more.
First published in March 2017
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