Your calls always answered within 5 rings.
Slight delay but otherwise everything ran smoothly.
Always excellent and this trip was no exception. Thank you for such great service!
Thank you for making all the arrangements and giving us the peace of mind to know that you were there if anything should go wrong
Seat out booked didn’t work so had to amend before leaving. Other seats were fine.
Fantastic service as always.
Every time we use DialAFlight our whole trip is smooth and never any problems. All the info we need is received on time. Aaron was incredibly helpful and knowledgeable and we’ve recommended him to friends. We shall be booking again with him shortly!
We’ve used DialAFlight for many years and would never consider using anyone else - the service is outstanding.
All the booking and details handled professionally and timely responses to everything, excellent.
As usual - problem free
Excellent experience, no issues, exactly what it says on the tin! Thanks for an amazing holiday
Ivor and his team were amazing. Thank you
Everything worked out fine regarding the flights and car hire; great support throughout.
Our only disappointment was the car rental as we had to wait over an hour to pick up the cars and after a long flight with 5 children that was stressful.
Fantastic as usual!
Billy was absolutely fantastic with keeping us up to date with information about our flights.
I have used them for 15 years
Only thing I would say is there should be more information when a hurricane is coming - we had no guidance from the people in the US on how to deal with hurricane and what you need
Our travel advisor Orlando Spragg goes above and beyond emailing us to make sure we were safe in the run up to hurricane Milton
Tristan always delivers what we need and then some ... so extremely satisfied
We had an issue with Hurricane Helene. You were there out of hours and got us home safely on earlier fights. Thank you. It was a relief to be home.
Thank you for your long distance support, not your fault that the Treasure island was under water, that the rental car was defective and Milton came to call. You were very quick in getting us a flight out of Tampa on Monday evening with BA.
Sadie is the tops
You could have cancelled the hurricane we had to dodge. Joking apart - great service from you guys as always. Our only complaint would have been with Dollar. The hire car was rated as a Honda Civic or similar. We ended up with a Kia Soul, which was a lot smaller and we ended up with gear on the back seat and exposed suitcases. It may be an idea to keeps tabs on them just in case it becomes normal practice..
I always know I will get the best service with DialAFlight, hence my constant use. I had a problem checking in online for the flight to Florida - a phone call to Gavin, and it was all sorted! The seat chosen by him was excellent - aisle seat as requested, and no-one next to me. Food on BA flight was very good.
A big thank you to Stan Castle - couldn't help enough.
Always great service
Will be back
I am awaiting an update on a refund for a satnav we rented that was out of date and failed to find the property we rented,so unfit for purpose.
Excellent service. Owen was very helpful and found us the best possible price for our flight. Would highly recommend and will be using again for future bookings.
No comments about your service. Excellent as always. Virgin Atlantic and Thrifty car rental however did not give a good service.
In January 1981 when mass tourism from the UK to Florida had hardly begun, I made my first trip to the Sunshine State - flying to Miami; this was memorable if only because in the departure lounge at Heathrow I found myself standing next to Eric Morecambe and his wife Joan.
Bring me sunshine, he was probably singing to himself. He needn't have worried; it was freezing in London but when we landed in Miami in the late afternoon, it was roasting. In January! Yet in 1981 Miami was in decline. In the 1960s, for example, when The Beatles made their first trip to the US in 1964 to appear on the Ed Sullivan Show, they demonstrated their stratospheric success by finding time for a sunshine break in glamorous Miami Beach.
But 20 years later the Al Pacino gangster film Scarface showed how fast Miami Beach had fallen - business was so bad that plans were laid to demolish the famous Art Deco hotels which had largely become hostels. (Curiously, it was the filming of the 1980s cop series Miami Vice that initiated the preservation campaign - the rundown buildings clashed with the show's Ferraris and Armani suits, so the city was forced to smarten up.)
By 1981 Walt Disney World in Orlando, Florida, had been open for almost a decade but the place was relatively modest; EPCOT didn't open until 1982.
My trip in 1981 was to write a piece on Air Florida, which had announced the start of low-cost flights between Miami and Gatwick - a route on which it was to compete with Laker Airways. Laker went bust the next year while Air Florida collapsed in 1984. But by the mid-Eighties, thanks to the marketing of some mass operators, Florida had begun to dominate the UK long-haul market.
It had good year-round weather and offered extraordinary value for money. Brits found the accommodation well-appointed and spacious and in the favoured Orlando suburb of Kissimmee, theme parks were on your doorstep.
Since that first visit, the more I've seen of Florida, the more I like it. I've been pretty much all over from Key West - so far south it is just 100 miles from Cuba - up to St Augustine and beyond. I like it all but I'm beginning to decide that I like the western Gulf coast the best, especially the stretch between Tampa and Sarasota.
For a week recently I had a house rental on Anna Maria Island, about an hour's drive south of Tampa. Tampa is an attractive entry point into the States, with shorter immigration queues.
Everything in Florida is nice and easy, from picking up a hire car to obtaining the keys of your holiday house (most have lock boxes, all you need is the combination - I never met anybody from the house rental company). Florida has everything to make a holiday perfect. Had we wanted, we could have made the two-hour drive to Orlando for a theme-park fix, but Anna Maria island has pretty much all you need.
The property came with a golf cart for short trips to the shop or the beach - bikes were also available. There was a large pool, a table-tennis table, a multi-channel TV with domestic TV catch-up - and the fastest wifi I've come across: 80mbps (ten times faster than I get at home). With a Slingbox connection, I was able to sit next to the pool and watch England beat the Aussies in the Ashes - holidays don't get much better than this.
Bradenton was a 25-minute drive, worth it to visit the Ellerton premium outlet mall with outrageous bargains on designer clothes. A similar distance away down at the end of Longboat Key (winter home to writer Stephen King) was Sarasota, worth visiting to stock up on food and drink at Whole Foods: not as cheap as the Publix, a ten-minute golf-cart ride away from the house, but in a different universe in terms of quality.
Because Anna Maria is a place which doesn't attract day trippers, the beaches are never crowded, and at many times of day, if you avoid the busier stretches, you will have them to yourself. Keep an eye out and you will spot dolphins skimming the offshore waters.
The house had a rooftop deck area where one night we watched the Perseid meteor shower stream across the night sky.
Even on non-meteor-shower nights, it was a delight to sit up on the roof and look at stars that seemed close enough to touch. There may be more perfect places to holiday than Florida but, at this very moment, I'm finding it hard to think of one…
First published in the Mail Online - January 2016
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