Your calls always answered within 5 rings.
Slight delay but otherwise everything ran smoothly.
Always excellent and this trip was no exception. Thank you for such great service!
Thank you for making all the arrangements and giving us the peace of mind to know that you were there if anything should go wrong
Seat out booked didn’t work so had to amend before leaving. Other seats were fine.
Fantastic service as always.
Every time we use DialAFlight our whole trip is smooth and never any problems. All the info we need is received on time. Aaron was incredibly helpful and knowledgeable and we’ve recommended him to friends. We shall be booking again with him shortly!
We’ve used DialAFlight for many years and would never consider using anyone else - the service is outstanding.
All the booking and details handled professionally and timely responses to everything, excellent.
As usual - problem free
Excellent experience, no issues, exactly what it says on the tin! Thanks for an amazing holiday
Ivor and his team were amazing. Thank you
Everything worked out fine regarding the flights and car hire; great support throughout.
Our only disappointment was the car rental as we had to wait over an hour to pick up the cars and after a long flight with 5 children that was stressful.
Fantastic as usual!
Billy was absolutely fantastic with keeping us up to date with information about our flights.
I have used them for 15 years
Only thing I would say is there should be more information when a hurricane is coming - we had no guidance from the people in the US on how to deal with hurricane and what you need
Our travel advisor Orlando Spragg goes above and beyond emailing us to make sure we were safe in the run up to hurricane Milton
Tristan always delivers what we need and then some ... so extremely satisfied
We had an issue with Hurricane Helene. You were there out of hours and got us home safely on earlier fights. Thank you. It was a relief to be home.
Thank you for your long distance support, not your fault that the Treasure island was under water, that the rental car was defective and Milton came to call. You were very quick in getting us a flight out of Tampa on Monday evening with BA.
Sadie is the tops
You could have cancelled the hurricane we had to dodge. Joking apart - great service from you guys as always. Our only complaint would have been with Dollar. The hire car was rated as a Honda Civic or similar. We ended up with a Kia Soul, which was a lot smaller and we ended up with gear on the back seat and exposed suitcases. It may be an idea to keeps tabs on them just in case it becomes normal practice..
I always know I will get the best service with DialAFlight, hence my constant use. I had a problem checking in online for the flight to Florida - a phone call to Gavin, and it was all sorted! The seat chosen by him was excellent - aisle seat as requested, and no-one next to me. Food on BA flight was very good.
A big thank you to Stan Castle - couldn't help enough.
Always great service
Will be back
I am awaiting an update on a refund for a satnav we rented that was out of date and failed to find the property we rented,so unfit for purpose.
Excellent service. Owen was very helpful and found us the best possible price for our flight. Would highly recommend and will be using again for future bookings.
No comments about your service. Excellent as always. Virgin Atlantic and Thrifty car rental however did not give a good service.
Frankly, I was at the bottom of the learning curve when it came to Tampa. I had heard of the Tampa Bay Buccaneers, the local football team, but that was about it. Most British visitors to Florida make a bee-line for Orlando and Miami.
But the old pecking order is changing fast. That's probably why Virgin Atlantic, scenting a winner, is now offering direct flights to Tampa. Parts of the city are run down; public transport is pretty basic. Tampa has been up, down, up again, down again, like one of the rollercoasters in Busch Gardens, the family theme park to the north of the city centre.
But its overall trajectory is emphatically up. I stayed for three nights at the spanking new JW Marriott hotel, in the heart of Tampa, and had a blast.
The city combines the dynamism of 21st-century America with just a hint of old-fashioned Southern charm. It is quite a cocktail - and Floridians love their cocktails.
All around the sunlit bay, I unearthed parks and museums, terrific bars and restaurants, quirky neighbourhoods and, best of all, a wealth of history.
In its heyday, Tampa was known as Cigar City, thanks to Vicente Ybor, a Spanish born entrepreneur who moved here in the 19th century, bought up swampland, then lured thousands of Cuban migrant workers to join him. Soon Ybor City, as the area became known, was turning out more cigars than anywhere else on the planet. No longer, alas.
But I would not have missed Ybor City for anything. Like Little Italy in New York, or the French Quarter in New Orleans, it encapsulates the American Dream - beautiful but fragile - in perfect miniature.
After disembarking from a rickety old streetcar, I soon found myself in a rabbit warren of scruffy streets, some overrun with chickens, some featuring bars and businesses, both weird and wonderful. 'Save a horse, ride a cowboy,' read one sign. 'The only shop in Tampa where death and dysfunction dance a graceful ballet,' boasted another, with dusty skeletons in the window.
Should I risk it? Or play safe and visit the more sedate-looking J. C. Newman Cigar Factory and Museum? I played safe. I am scared of skeletons.
Newman is not just a world renowned company, but the last operational cigar manufacturer in Tampa. Watching highly skilled workers cut tobacco and hand-roll cigars with such loving care was a revelation.
Vicente Ybor wanted to build a community, not just churn out cigars. The 19th-century migrant workers were well housed, got a good education and, after work, met at a Cuban club, of which a local guide gave me a tour. It was built on a palatial scale, with a ballroom fit for a king.
Lunch beckoned - and what a lunch. The family-run Columbia restaurant has been a fixture in Ybor City since 1905. I have never had Spanish food of this calibre outside of Spain. Unable to decide between the grilled snapper and the shrimp and crabmeat casserole, I had both and was soon whinnying for more. Olé!
If Ybor City evokes Tampa past, Hyde Park Village, across the bay, embodies its future.
It's a substantial urban development, less than ten years old, beside a much older residential area - the sleepy pre-war Tampa of shady streets, rocking chairs on porches and tattered Stars and Stripes fluttering overhead.
There are no rocking chairs in Hyde Park Village because everyone is on the move: joggers, dog walkers, teenagers on electric scooters, friends snatching a coffee before repairing to their laptops. The village has already become a magnet for young people working in the creative industries. They hang out in shared work spaces and, after hours, meet at the sort of bars where everyone knows everyone else and the cocktails flow like water.
Want to watch an arthouse movie in a funky bistro? Here's your chance. Or eat excellent Italian food in stylish surroundings? Look no further than Timpano, another humdinger of a restaurant.
For lovers of museums and galleries, the new Tampa Riverwalk is another must, linking a string of visitor attractions, from the vibrant Tampa Museum of Art to the Henry B. Plant Museum, an oasis of tranquillity.
I had brunch at the nearby Oxford Exchange, a much-loved Tampa institution. Part cafe, part shop, the Exchange is a lovingly crafted shrine to books. They even present your bill discreetly folded into a dusty old novel. Class.
.
On my last morning, I had breakfast in Goody Goody, a retro American diner, then took a mini powerboat out into the bay.
The views were so thrilling that I nearly disturbed a nesting pelican just 50 yards from the general hospital.
My final port of call was Sparkman Wharf. Millennials in shorts and T-shirts sipped craft beer in refurbished shipyard crates, soaked up the sun and yakked about baseball, love and life without a care in the world.
It was hard to drag myself away to catch my plane home.
But isn't that true of all great cities? They leave you wanting more.
First published in the Daily Mail - November 2022
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements