Doubly disappointing that husband had to cancel flights to NZ for 2nd time due to ill health & pending ops. The team couldn't have helped more both with original bookings and cancellations. It was a pleasure to book and not stressful when forced to cancel. Definitely recommend them.
Thank you Edward Scudder. I had an amazing holiday
Excellent service as always from Sebastian.
It would have been nice to have been offered a selection of better rooms
Our booking experience with yourselves was excellent but unfortunately the first Emirates flight was delayed and as a consequence we missed our connecting flight in Dubai meaning our holiday was delayed by 24 hours.
All went as planned with great hotels and locations with transfers from the airport that were easy and smooth with very polite drivers. The only issue worth mentioning was that we not aware of the visa, heath declarations and customs declaration that we could have completed before we landed at the airport in Bali
Roy has excellent customer service skills and was very efficient - will definitely use again
Fantastic service. Cody was excellent throughout and the holiday was exactly as we booked. I have already sent a personal message to Cody thanking him. Would highly recommend DialAFlight
I only deal with Ross Perks and advise my friends to go through him which they have done. Excellent service since 2022 when I first telephoned DialAFlight after a number of years. Marvellous personal customer service, he has never refused to respond, although at times I’m sure I’m a pain. Wouldn’t change him
Thanks Amelia - so helpful, as always
Nicole was excellent in helping me plan my flights to Asia. Everything went smoothly. I would highly recommend DialAFlight
Huge thanks to Nicholas Brew
The whole trip was first class throughout, thanks DialAFlight. Another winner!
This holiday was very last minute as Malaysian Airlines had cancelled our flights and in effect our holiday. Gino did a tremendous job in finding us a very similar holiday in the same area with just two weeks notice. Very impressed. Great service, great app to help you through everything, even tips on which taxi company to use.
Have used Des Wing a few times now and he is great
Erin was brilliant - helpful and informative
Excellent service as always - had an amazing trip
Everything went smoothly and we had an amazing time. Many thanks to Shane Graham who was amazing.
I would 100% recommend DialAFlight as they organised our trip from start to finish including flights, transfers and accommodation. We had a call from Kitty a few days before we left to check we had everything ready. We didn't have to worry about a thing. Can't thank them enough
It all worked out great - easy flight and experience
Fantastic customer service! Would highly recommend
We had a wonderful holiday. The accommodation was amazing. Our only observation is that the accommodation at Melia Bali was very tired and dated. We did hear from one of the hotel drivers that the hotel is due to start renovation work in Oct 2024 and the hotel will be closed for 12 months. Thank you Michelle and all the team for a wonderful experience.
Great to have you available to speak to when we faced a minor crisis! Many thanks.
We had endless challenges with our travels (not your fault), but we had the fixed points of our flights to work around and we got there and back in one piece whilst having an absolutely amazing time in the meantime. Thank you.
Isla and her team are always exceptional.
Declan is a diamond and has helped no end
Thanks for organising our flights - we had a fantastic holiday
This was a fantastic holiday and adventure experience of a lifetime as well as a relaxing holiday.
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