Your calls always answered within 5 rings.
Everything that these guys organised went according to plan
Niall, as always, was superb
Fantastic holiday with no issues - thank you for the great hassle free service once again
As always Gavin looked after us well and everything was spot on.
Always great service
As always, Tony Judge was very helpful
Very competitive price for the holiday and good customer service throughout. Friendly efficient communication from Julie Harris, will consider doing business again for sure.
Mum had a great trip, though Emirates'assisted passenger service left a lot to be desired on this occasion
As usual Karl was extremely helpful when we asked to change the holiday
Dale is great - very helpful and knowledgeable
Transfer back to Mauritius airport was fraught. Driver arrived approximately 30 minutes late at the hotel and the drive to the airport was tense.
Truly mesmeric, up there with Blackpool and Bognor for me.
Malcolm and Nick really got this one spot on. Thank you both so very much, you made our anniversary
The Story hotel was a great choice. Excellent throughout.
Well organised itinerary!
Not your fault but flight delayed 28 hours in a week break. And some of the all inclusive benefits not as described.
First class service as always from the DialAFlight team
Alfie Davies is always meticulous and goes above and beyond to help.
Jason and his team did a fantastic job for us - no hiccups and everyone happy
More clarification needed on the all inclusive packages but would recommend Gino (in fact already have to two sets of friends)
Well done Cody, everything worked perfectly, flights, hotels and transportation all fabulous. Best holiday yet. Seychelles so picturesque. Thanks for all the advice.
We have dealt with Manny on a number of occasions - when booking our flights he has always given us the best prices and dates. Would highly recommend
Thank you so much Sam. You never disappoint. We had a wonderful time
Booking with DialAFlight we always get great service from Libby McGarry and her team, they keep in touch right up to the time you leave. Our recent trip went as smoothly as normal and we will book with them again.
We had a great trip to Mauritius, the hotel was excellent and totally lived up to its recommendation from Fergus. Slight issue with our flight being cancelled on the way back but DialAFlight were there to make sure the transfers etc were reorganised. All in all a great service. Now where to go next?
Grant Pattinson who booked our trip was brilliant. Charming, helpful and efficient .
Everything went exactly according to plan. The Transfer agents in Mauritius were particularly good, helpful and on time. No problems whatsoever.
Once again, an excellent holiday (this time to celebrate our Golden Wedding) where flights ran like clockwork and the accommodation was brilliant! Thank you Roy and Fraser
The pick up and drop off was very good. Rachel came to see me at the resort and arranged excursions for us
Somebody is always there to help and take things on board for any questions. Great company - especially Luke and his team. Thank you for your support and a great holiday.
Our guide was enthusiastic to show us Marrakech's historic sites.
At first, he did so, starting with a visit to the glorious Ali Ben Youssef Madrasa, known for its Islamic art of calligraphy and decoration. But soon, all pretence at sightseeing was cast aside as he led his clients from one friend's shop to another's.
EMBRACING THE BUZZ
This was our first lesson for enjoying Marrakech. It is a maelstrom of market forces and everyone wants a piece of the tourist action. That's what gives it a vitality like nowhere else on earth - and the trick is to embrace all this hustle and bustle and enjoy the experience.
Scooters buzz pedestrians, pedestrians shout back; the muezzin calls the faithful to prayer; street food vendors press their offerings on the hungry.
From all directions, crowds funnel into the passageways of the souks, selling every sort of trinket, carpet, basket, clothes, leather work, spices and metalwork as their shopkeepers stand by, ever vigilant for a new customer. Westfield it isn't.
A PLACE TO RELAX
And here is the second lesson. You need a lovely hotel as a relaxing retreat from the excitement of the city. Ours was initially not easy to find. On arrival, we drove through the rose-red city walls and slowed to a crawl. We were in the medina – the heart of old Marrakech.
Where was our hotel? Suddenly, out of the hubbub, a khaki-uniformed doorman appeared and ushered us down a narrow passageway, though a carved wooden door and into the cool of La Sultana Marrakech.
Only three-and-a-half hours earlier, we'd been in London. Now, we were enjoying a welcoming glass of almond milk on the hotel's roof garden, looking out in one direction to the peaks of the Atlas Mountains and in another to the minarets of the old city.
Below us were the 17th century tombs of the city's one-time ruling family and, on a nearby telegraph pole, a couple of storks nested in the sun.
Soon, we left the tranquillity of the hotel to attempt some bartering in the souk.
LEARNING TO BARTER
Despite my wife's best efforts, we never really picked up the art of bargaining. We found it a tricky sport. Instead, we went to a fixed-price supermarket and emerged with an assortment of slippers, lamps, baskets and plates.
Then we headed for Jemaa el-Fnaa, the largest square in Africa and certainly one of the most extraordinary public spaces in the world.
By the end of the weekend, we had seen most of the sights Marrakech has to offer, including Yves St Laurent's Majorelle Garden, which houses an enormous collection of cacti.
MIXING OLD AND NEW
So we decided to take a last look at the city with a horse and carriage. Our hotel doorman explained to the driver that we wanted a one-hour tour, combining something of the old city with a glimpse of the new.
This provided an opportunity for a third lesson. Instructions to the driver of a horse and carriage in Marrakech need to be extremely specific. An hour after we'd left the hotel he was keen to drop us at the already visited Majorelle Garden, where he stopped his barouche.
After we persuaded him to drive on our one-hour tour became two hours, as we meandered through the suburbs and even took in the city's ring road. But as least we saw more of Marrakech than we had bargained for!
We knew by now that the required mantra in Marrakech is 'go with it'. And have fun while you're doing it.
In La Sultana the mood was wonderfully relaxed - and it seemed the right time to join a cookery class.
COOKING LIKE A LOCAL
We were taught how to make the Moroccan speciality, tagine - a slow-cooked stew featuring spices, nuts and dried fruits. It takes its name from the earthenware pot in which it's cooked.
We thoroughly learned the lesson that Marrakech is so gloriously in your face that the perfect plan is to revel in the chaos - and stay somewhere that's perfect to simply switch off.
First published in the Mail Online - February 2018
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements