Your calls always answered within 5 rings.
I was surprised that the outgoing plane was not the Dreamliner but a Boeing 300. The delay of almost 3 hours on the return flight from Nairobi was irritating but not your fault.
Very attentive and a great service
There was a delay of one hour in Amsterdam but that had nothing to do with yourselves.
Darren always provides accurate advice and perfect itineraries; much appreciated
A really good value shortish break to warmer climes. Curtis responded as usual with clear knowledge of Hammamet once I mentioned Tunisia. Superb hotel, good private transfers and front row extra legroom seats on Easyjet.
Matthew and his team are absolutely BRILLIANT
Excellent service from Robbie as always
Kenya Airways entertainment system a joke. Boarding in Nairobi chaotic as not regulated properly unlike BA so will factor this in who I fly with on my next trip!
As always DAF and Gordon provided an excellent service. Many thanks.
I would dissuade anyone from going through CDG Paris!
You have an amazing team and we are so lucky to have you working for us. Looking forward to next year's trip
Always reliable!
Service excellent.
Lauren Canning provided us with an excellent service from pre booking through to travel
Very good service
It was all done for me. 1st class.
Superb service when I had to change my flight. Thank you
I have been using Alex Gache for years - he is incredible. Consistently delivering high class service - I wouldn’t trust anyone else with my bookings! I always recommend him and hope he gets the recognition he deserves!
Zoe could not have been more helpful with all our queries. We always recommend her to our friends
I was very grateful for my travel advisor Isaac who was so helpful and always reachable. Please keep up the good work
Trevor was fantastic - everything went very well.
The service at DialAFlight is excellent and Nicole is great. I will definitely recommend
Everything went to plan
We have been using Dial Flight for many years and continue to be very satisfied with your overall service. Thank you and keep it up!
Perfect service
Always have a good response. Any problems they pull the stops out to help. Would never book online. Oliver is my go to person but all the team are great.
Not a good experience with Egypt Air. Delayed outbound 2 hrs and missed connection. Delayed inbound over 6 hrs missed our lift and my suitcase is missing. Cost £75 in train fares. Waiting to hear from airline re my bag.
Excellent service by Charlie as always.
Fabulous flight with free upgrade to premium and brilliant holiday thanks to Alfie and his team.
Step by step guidance all the way
Black sky erupts into brilliant purple, white and electric blue. The air is thick with the stench of wet mud and pollen. Huge bullets of hot rain graze our skin and hammer the open-top Land Rover as we wrestle our way through sodden dirt tracks.
'Welcome to Africa,' our guide Bongani laughs, with one hand on the wheel and a torch in the other. 'Big cats love the rain, it's the perfect camouflage.'
An hour ago it was a baking 35c (95f).
Now the herds of zebra, nyala, impala, buffalo, kudu, waterbuck - and more - that dozed in the muggy evening have all scampered for shelter.
As we reach the only stretch of Tarmac for miles around, a pungent smell of oil rises from the road. Slick tar steams in the headlights and, up above, the night continues to jolt itself awake.
Then we screech to a stop. Two baby elephants galumph into the road ahead, followed swiftly by rather angry-looking parents waving their trunks at us.
'We have to keep moving, the rain's distressed them,' Bongani shouts.
Back in my room - a sleek concrete construction perched on stilts off the edge of a rocky incline overlooking the Luvuvhu river - the thunder relaxes outside and the hymnic buzz of cicadas returns.
Yesterday I was in chilly North London.
Now I'm a two-hour drive from any notable civilisation with no phone signal, let alone Wi-Fi. I sleep like a log.
The Outpost is one of just two lodges in Pafuri, a 65,000-acre area of private bushland and the uppermost section of South Africa's Kruger National Park.
We're at the very north of the country here, away from the touristy bustle of the main park further south. Down there you can safely expect the 'Big Five in one drive'. But what you forgo in copious game sightings in Pafuri, you get back in the most gorgeous solitude.
The weather is almost tropical; and with that comes some of the richest and most varied wildlife in the country.
Pafuri makes up less than two per cent of the wider Kruger bush, yet it contains a staggering 80 per cent of the region's bio-diversity, including some 350 species of rare birds.
Red hornbills (or Zazu from the Lion King), bright-blue Meves's starlings, green Tarzan pigeons and purple rollers swirl past. 'Did you see that shadow overhead?' I ask.
'A black eagle,' Bongani says, barely looking up.
'And that alarm-like call?' A tropical boubou. 'And that chirping in the distance?'
'That's a zebra, Henry'.
Life quickly shifts here; it's dinner by candlelight out on the veranda of the main lodge soon after sunset and - freed from emails, social media and box-set binges - it's early to bed before an even earlier start.
Suddenly I'm a 'morning person', jumping up at 5am to gawk on the balcony at the cinematic scene unfolding in 4D: orangey-pink deliciousness bursting over misty grasslands and fat baobab trees.
The Outpost offers two drives a day, one at dawn and one into nightfall, with time in between to swim at the lodge's pool or indulge in a spa treatment.
The room achieves the desired indoor-outdoor but not really too outdoor blend.
All that separates you from the elements is canvas and a mosquito net. But the free-standing bath and other hotel finishes are welcome luxuries.
Trucks loaded with freezers bring in weekly deliveries of dragon fruit, venison steak, rainbow trout and rabbit. And I find it surprisingly easy to slip into the routine of coffee and muffins first thing, followed by breakfast, lunch, high tea and a three-course dinner.
My drive companions for the stay, British couple Simon and Sarah, visited four years ago and have returned for a 30th birthday.
One day, gathered at the top of Lanner Gorge for a sundown gin and tonic, Simon gets down on one knee and proposes.
Of course, Sarah accepts (how could she not!) and we toast them with champagne.
Before apartheid, Pafuri was home to the Makulekes. A 1969 government edict saw the land forcibly taken and its people displaced. But when the area was returned to rightful ownership in 1996, the community chose not to go back, instead renting it to lodges which almost exclusively hire staff, like Bongani, of Makuleke heritage.
Our drives, therefore, are punctuated by countless lessons: that wild sage is rubbed on the skin as an insect repellent. That leopard urine smells like popcorn. That the call of blacksmith lapwings sounds like the clank of a hammer on metal.
And that lala palms from Zimbabwe are so called because their sap can be brewed into a highly intoxicating drink ('lala' means 'to sleep').
This is Bongani's home; and ours to enjoy for a brief - but dazzling - time only.
First published in the Daily Mail - February 2023
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