Your calls always answered within 5 rings.
Excellent company and brilliant service - will definitely use them again.
No issues whatsoever. Theo is an expert
Air Canada business class exceeded our expectations especially on way back. Concierge service from Toronto and signature lounge access much enjoyed
Perfect service
Excellent service as always. Bradley Edy first class agent. Would definitely recommend
Many thanks again to Simon for sorting out, within an hour, the problem of our cancelled flight from London to Montreal. BA website was useless and they refused to answer the phone to help!
A short notice trip to Victoria BC arranged by Amelia Beecham which all proceeded without problems. Excellent!
Someone is always at the end of the phone to answer queries and provide help 24/7. Knowledgeable staff. We always book with DialAFlight
I would definitely recommend DialAFlight to all of my friends without a shadow of doubt, a truly excellent travel agent
Every detail was perfect
Really appreciate the politeness and friendliness.
Only downside of our recent trip to Canada was that we could not pre-book our seats in Premium Economy on our KLM flight out to Vancouver - despite Oliver’s best efforts to sort on our behalf. Everything else ran like clockwork. Would not use another service for booking transatlantic flights. Thank you!
Ivor was excellent to deal with and, mainly because of his service, I would use DialAFlight again
Shelley has been amazing and very helpful - she even contacted us before departure to check we were okay with everything - what a nice touch
Everything went without a hitch. Thank you
We didn’t get Halal meals. I had requested seats in the front row with plenty of leg room but we were allocated seats in the third row. Long delays at Vancouver airport hence missed the connecting flight to Manchester.
Outstanding service as always by Marshall - many thanks
Excellent service from Harvey and his team. After booking we decided to extend our trip, this was no problem at all. He gave great advice about the car hire, and was very helpful on the phone when our flight was delayed. Made everything easy.
As always, we found DialAFlight helpful, responsive, reassuring, efficient and friendly. Thank you!
Everything was spot on - many thanks to Lee Coughtrey
Owen was extremely helpful. He got us the perfect flights and connecting flights, was always in contact with us, up until the day we left. Great service will use you again for sure
Thanks to Bobby, great organisation as always resulting in a seamless trip.
Thoughtful, helpful and reliable at all times.
As always Daniel delivered an excellent package for us, all went smoothly from start to finish
Zoe has looked after my travel arrangements for many years. The service she provides is always outstanding - she is a real gem
Absolutely great planning by Mia who went above and beyond to ensure all our needs were catered for. Thanks a million - will definitely be in touch to plan our next trip
Everything went according to plan as always. We have 100% faith in our travel manager Ethan Fell. It is so reassuring knowing if we encounter any problems during our holiday he is only a call away.
We had a perfect trip.
Lucas did an excellent job making sure our wishes were realised and gave appropriate advice. I have already recommended him to friends. His assistance with our Alaskan cruise holiday was invaluable
Everything went to plan - flights on time, helpful and quick car hire pick-up, no hassle. Thanks to Stan for his help.
I have been ruined. After
visiting the North Island resort in the Seychelles, I never want to go anywhere
else. It was a holiday that changed me, my husband Paul and our 14-year-old
twin daughters for the better, and at the same time we contributed to making
the island just that little bit better for the locals.
We travelled there during our daughters' half-term. From
the capital Mahe, the easiest way to get to North Island in 15 minutes is by
helicopter. Of course it is!
A SPECIAL PLACE
And of course the island, which measures just five square
miles, has beautiful white sand and the bluest of seas. There are only 11 guest
villas here, all five-star plus luxury, but the wonderful thing is there's
nothing fancy or flashy - no unnecessary in-room gadgets, just simplicity that
enhances the natural beauty of the island.
The combination of barefoot luxury within an exquisite wilderness sanctuary, laden with experiences
and immersive learning about the environment, makes it unforgettable. On our
second night, we'd had dinner on the beach and were heading back to our
villa when, in the dim headlight glow from our buggy, we saw the outline of a
magnificent giant tortoise.
ADOPTING A TORTOISE
What a beautiful creature, almost prehistoric. And there it
was, just a couple of feet from us. There are between 80 and 100 giant Aldabra
tortoises on the island, a breed endemic to the Seychelles. The one we were now
crouching down to admire was about 3ft long and 90 years old.
The next day we were invited to discover more about these
beauties from the passionate environmentalists and scientists who live and work
on North Island.Not only did we learn so much but we also became adoptive
parents to a baby tortoise called Corona. Maybe one day my great-grandchildren
will visit the island and see Corona fully grown.
One night we slept with a telephone next to our beds so we
could be woken if baby turtles, protected within their eggs at several points
around the island, hatched and needed help heading down to the sea. Alas it
wasn't to be on our watch.
NORTH ISLAND HISTORY
In 1997, when The Wilderness Group
bought North Island, it was a wasteland where feral animals and alien plant
species were choking and destroying all indigenous fauna and flora.
The company set out to reverse this
situation, and it has since established a sanctuary where natural beauty, and
threatened flora and fauna, have been saved.
Children throughout the Seychelles
come to stay and experience the island, and there is a constant effort to help
locals improve the environment.
LOCAL ACTIVITIES
I could have spent my week doing very
little but because everything is made so easy we ended up doing things we would
never normally do. I learned to scuba-dive along with the girls, Phoebe and
Theodora - something Paul has been pleading with us to do for years.
One afternoon we went fishing,
trawling from a boat, while Paul and I enjoyed a beer. We caught so many fish
that I barely had time to finish my drink. The chef was waiting to take our
catch straight to the kitchen and an hour later we were eating sushi by
candlelight on the beach.
Each of the 11 villas stretches out on
to powdery white sand and the properties feature a plunge pool, indoor and
outdoor bathrooms, and a kitchen filled with goodies.
Visitors here have included the Duke
and Duchess of Cambridge (on their honeymoon), George and Amal Clooney and
David and Victoria Beckham.
Meals on North Island are what you
want when you want - and more or less, wherever you want to eat them.
On our last night, the team prepared a
surprise for us and led us up a hillside jutting out into the ocean. As we
rounded the hilltop, we found cushions scattered on the rocks, a fire pit, and
tray containing all of our favourite drinks over the past week.
It was a most beautiful occasion in
the most amazing spot, overlooking the sea as the heat faded from the
day.
First published in the Mail Online - September 2018
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