Your calls always answered within 5 rings.
All airlines were great and our resort in Maldives was excellent. Thoroughly recommend our Oblu Xperience for both families and couples. All inclusive was really good and a great variety of cuisines. Thank you Brody for organising our trip.
Outstanding from start to finish, with faultless electronic and human communications throughout. Dexter Tahsin is a legend!
Everything worked out very well. Many thanks to Nicky Degun for all her amazing help in making this a holiday to remember.
Liam Rush is simply outstanding! I will continue to book future flights with him as he's always friendly, personable and efficient. A great advocate for the company .
Very responsive and extremely helpful. Thank you
We booked a small group tour because we wanted company but it turned out to be just us.
Excellent customer service especially from Finley Bee who kept us updated throughout the process.we have already recommended DialAFlight to friends and family.
Thanks Jim for organising a seamless trip away.
Have been using you for years and service was as good as ever, however the resort has changed dramatically and not for the better. It is more developed than in previous visits and service and food have taken a big dip. No longer the special place it was. I would be careful recommending it as it is fast becoming the Benidorm of the Maldives. No issue with DialAFlight and will continue to use.
A huge thank you to Liam Rush for arranging our holiday which was seamless. I would definitely recommend and book again with DialAFlight.
Joe Orton was excellent after the Heathrow fiasco and then our our plane breakdown in Mahe Airport. Many thanks
On arriving in chaotic conditions at LHR following the shut down, as wheelchair passengers, we were unable to contact our driver for transport home. A call to DialAFlight brought immediate relief with their intervention and we got home finally 5 hours after landing. Superb service!
Was extremely happy with the service provided and will definitely be a returning customer!
We always use your company and have just arrived back from Sri Lanka which was fantastic. I told lots of people about your company and service. Unfortunately we were one of the flights that couldn’t get back to Heathrow, due to the closure so after 36 hours travelling we got home, tired but happy,
Joey and his colleague were just so easy to deal with and answered our queries promptly. Great service
Great to be in communication with DialAFlight instead of the airline.
I always book through Amy Hilbert - she knows our requirements and is helpful and professional
Thanks for amazing holiday. Not a hitch
Roger was really helpful as always, and provides an excellent after sales service which is much appreciated.
Had a great holiday. Thanks
I’ve dealt with Ryan for years - he’s a massive credit to your business
Location and island were fab. Staff excellent. Perfect place to holiday.
Another great trip to The Maldives organised by Stacey. Thanks again for all your help
Howard Carter is a star!
Saf is first class always superbly professional and very helpful. He always tries to find the best route and best deal.
Will definitely come back. Thank you.
First class service. Staff are fantastic and very very helpful
I recommended Stacey to some people we met on holiday - they will be in touch!
We had the most amazing holiday in the Maldives. It was perfect. Ethan was extremely helpful and efficient from the first call. Many thanks.
Everything went well. Thank you for arranging everything.
All airlines were great and our resort in Maldives was excellent. Thoroughly recommend our Oblu Xperience for both families and couples. All inclusive was really good and a great variety of cuisines. Thank you Brody for organising our trip.
Outstanding from start to finish, with faultless electronic and human communications throughout. Dexter Tahsin is a legend!
Everything worked out very well. Many thanks to Nicky Degun for all her amazing help in making this a holiday to remember.
Liam Rush is simply outstanding! I will continue to book future flights with him as he's always friendly, personable and efficient. A great advocate for the company .
Very responsive and extremely helpful. Thank you
We booked a small group tour because we wanted company but it turned out to be just us.
Excellent customer service especially from Finley Bee who kept us updated throughout the process.we have already recommended DialAFlight to friends and family.
Thanks Jim for organising a seamless trip away.
Have been using you for years and service was as good as ever, however the resort has changed dramatically and not for the better. It is more developed than in previous visits and service and food have taken a big dip. No longer the special place it was. I would be careful recommending it as it is fast becoming the Benidorm of the Maldives. No issue with DialAFlight and will continue to use.
A huge thank you to Liam Rush for arranging our holiday which was seamless. I would definitely recommend and book again with DialAFlight.
Joe Orton was excellent after the Heathrow fiasco and then our our plane breakdown in Mahe Airport. Many thanks
On arriving in chaotic conditions at LHR following the shut down, as wheelchair passengers, we were unable to contact our driver for transport home. A call to DialAFlight brought immediate relief with their intervention and we got home finally 5 hours after landing. Superb service!
Was extremely happy with the service provided and will definitely be a returning customer!
We always use your company and have just arrived back from Sri Lanka which was fantastic. I told lots of people about your company and service. Unfortunately we were one of the flights that couldn’t get back to Heathrow, due to the closure so after 36 hours travelling we got home, tired but happy,
Joey and his colleague were just so easy to deal with and answered our queries promptly. Great service
Great to be in communication with DialAFlight instead of the airline.
I always book through Amy Hilbert - she knows our requirements and is helpful and professional
Thanks for amazing holiday. Not a hitch
Roger was really helpful as always, and provides an excellent after sales service which is much appreciated.
Had a great holiday. Thanks
I’ve dealt with Ryan for years - he’s a massive credit to your business
Location and island were fab. Staff excellent. Perfect place to holiday.
Another great trip to The Maldives organised by Stacey. Thanks again for all your help
Howard Carter is a star!
Saf is first class always superbly professional and very helpful. He always tries to find the best route and best deal.
Will definitely come back. Thank you.
First class service. Staff are fantastic and very very helpful
I recommended Stacey to some people we met on holiday - they will be in touch!
We had the most amazing holiday in the Maldives. It was perfect. Ethan was extremely helpful and efficient from the first call. Many thanks.
Everything went well. Thank you for arranging everything.
It must surely be the ultimate resort. No other word could do full justice to Fregate Island in the Seychelles, as ecological and nurturing of wildlife as it is luxuriously exotic.
It's a place for honeymooners and second-honeymooners, for any of those extra-special, once-in-a-lifetime holidays that come tied up with a romantic red bow.
At Mahe airport, we were whisked into a waiting helicopter, lifting off almost instantly for the 15-minute flight. Fregate doesn't do things by halves.
The white fringes and forest-green interior of Fregate Island came into view; it looked remote from the world, like a Desert Island Discs island.
Yet this is a mirage with a helipad, a landing strip, harbour, yacht club and a tiny historic chapel - not to mention sumptuous villas, each with an infinity pool, Jacuzzi, large sun terrace and shaded double day-bed.
Our villa was perched on a clifftop looking out over a sapphire sea, and a more romantic home for five days was hard to imagine. Rough-hewn steps led down to a tiny private beach where the sand was white and soft like tropical snow.
We had a butler, Jared, to look after us. Showing us round the three-room villa, he explained its delights and luxuries - the flatscreen TVs, the music system, the outside and indoor showers - then suggested we must be ready for some food.
Meals, we soon discovered, could be taken whenever and wherever we chose: at Plantation House - the restored home of the island's original 19th Century planter that had a little museum attached - in The Pirate's Bar, the library, on any of the island's seven beaches, or even in a splendid treehouse high up in a banyan tree.
We chose to explore the Fregate House restaurant adjacent to the reception and boutique, effectively the island's hub.
We ate delicious seafood and crab salads while marvelling at the view. The watchword of Fregate is privacy: it is in the island's DNA. This wouldn't be a perfect holiday destination for clubbers, but nature-lovers, paparazzi-shy celebrities, honeymooners - who can request a distant villa - and seekers of sun and solitude would all be in seventh heaven.
Families, too, would love it. The island, three miles square and the most isolated of the Seychelles granite islands, has species unique to its shores and is a natural playground.
About 2,000 giant Aldabra tortoises roam free, and during a tour of the island we were shown the nursery for the protection of the vulnerable baby tortoises.
Our island tour had begun with a history lesson, taking us back a few million years to when India parted from Africa and floated north, leaving 115 scattered fragments that were to form the Seychelles.
They were uninhabited until the 15th Century, when pirates became the first settlers - the famous Olivier Levasseur, 'La Buse', is said to have buried his treasure here, but it has still to be found.
The ancient tortoises provided meat and were almost wiped out over time, though happily numbers are healthier now, for which Fregate, committed to conservation, can take much of the credit.
As well as our tour, we went on a nature walk with Carl, one of the conservation team. He told us about the ground doves eating the fallen fermenting figs from the banyan trees and becoming tipsy - we enjoyed seeing them rolling around like drunken sailors on the paths.
Fregate has an organic market garden, the pride and joy of chef Arnaud. His dishes were light and innovative. He prepared lunch using just-picked ingredients and, seated under a dainty pergola that Jared had erected for shade, we had an unbeatably healthy meal.
The night before, Jared and Arnaud had surprised us with a softly lit, romantic dinner à deux in the atmospheric library. We felt like a pair of honeymooning potentates (at our age?) and the menu was something else: yellow cherry tomato gazpacho; scallops flambeed with vermouth and served with oregano risotto; lobster mousse with caramelised fennel and a light lobster bisque; and a passion fruit sorbet for dessert.
But we did more than gorge on scrumptious food. There was almost too much to do in such a short space of time, including snorkelling with hawksbill turtles. On another morning we went deep-sea fishing and afterwards, what could beat an indulgently therapeutic massage at a top spa? Ornamental ponds, lemongrass tea to greet us, fragrant aromas: oils of the local ylang-ylang fruit gently applied.
With winter on the way, we are already thinking back to our five heavenly days there, the scintillating water, tropical sun and sumptuous meals, the fabulous views of the Indian Ocean. It was a place of sensuous serenity.
First published in the Mail on Sunday - July 2016
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