Your calls always answered within 5 rings.
Special thanks to Peter for all his help.
All good thank you. Apart from Virgin leaving my luggage in Joburg - and being without it in Botswana for 5 days
Enjoyable flight. Staff were very welcoming abd friendly. Will definitely recommend to others.
The DialAFlight consultant was fantastic every step of the way. Thank you Claire
Thanks to Shelley, as ever!
As always very good service - that is why I use you to book all my flights
Marshall organised an amazing trip
A big thank you to Nicky Degun for making our holiday a great experience. Need more people like her in this world we live in.
Excellent service as always
Yet another brilliant experience booking through DialAFlight. The only thing I would say which was slightly challenging was to transfer between flights at JNB where we had to collect and then check in luggage again for the domestic leg of our journey, resulting in all our bags including child car seat not arriving with us at our final destination. It all worked out in the end and am very grateful to DialAFlight for the brilliant customer service.
Absolutely super service as always. We always know when booking with you, that everything will be fine. Thank you so much again, Jonathan, and your able assistants for everything.
From your side all went to plan. But were very disappointed with the flight from London to Nairobi. Poor food. Indifferent service. On the return the flight was delayed by 3 hrs
Nailed it again! Thank you to Dominic and his team.
Qatar was excellent. Great seats out and back. BA on final leg to LHR also very good. Good recommendation by Lloyd.
Great service - we have problems with the flight and lost baggage but that is a BA issue not DialAFlight
Stan Castle was remarkably helpful
Fantastic as always and we had an amazing time
Excellent service as usual. Many thanks to Manny and the team.
Excellent service throughout booking and then the support when the airline cancelled my flight
The time between flights into and out of Johannesburg was too tight as there was a huge queue at passport control, we had to run between terminals and only just caught our flight to Kruger. Anyone not knowing the ropes would have missed it. Thanks for arranging our online check-in
Superb customer service consistently from Donovan, and in his absence, Manny
The change in flight details was handled really well. The app was outstanding. We were very grateful to have booked through DAF!
Always good service
Very straightforward with no issues
Very helpful and good communication
Great service throughout - thanks Dennis Holland
The flight was cancelled and everything was seamlessly taken care of by the wonderful team at DialAFlight
Thank you. 5 stars
We were disappointed that our return flight was changed from Swiss air to Lufthansa and this was operated by Discover Airlines. This was mediocre at best, delayed and difficult connection. We would not want DialAFlight to book us on Star Alliance going forwards as it was not worth the business class rate. Brussels Air going out was excellent.
Air France flight Paris to Nairobi was changed to Portuguese’ charter flight which was an old plane with poor facilities
Friends have been raving about Cape Town for so long now, that finally I thought it was about time I paid a visit. It's one of the easiest longhaul destinations to visit - because with hardly any time difference (an hour ahead when we went) there's no jet-lag to deal with. So after a direct flight to South Africa we could start to enjoy the holiday the moment we arrived.
A TRIP OF A LIFETIME
The trip with my boyfriend Eddie was for eight days, which I thought was probably not long enough to do all the things we planned. We wanted to see great places during some sightseeing trips and visit top restaurants, and the holiday also had to include golf, as Eddie and I are keen players.
We started with a three-night safari at the Sabi Sabi game reserve, situated on the edge of Kruger National Park. We couldn't wait to take a game drive through the bushveld. The Earth Lodge in the reserve was wonderful. I expected we might have to rough it on a safari, but the place was luxurious, serving great food and excellent wine (it had the most amazing cellar – one evening we had a private dinner and sampled lots of fine wines).
One of the highlights for me was a sunset picnic during one of our game drives. We had gin and tonics and some nibbles while sitting on top of our 4x4 as we watched the sun go down. It was a magical experience, and Eddie and I were both blown away by it.
OUR SAFARI EXPERIENCE
To see the wildlife you have to get up early, and the close encounter we had with a leopard, who was strolling behind the vehicle at one point, was fascinating. It wasn't frightening at all, rather a great feeling that we were in the middle of a huge adventure.
Back at the lodge, it was great talking to the other people who had been out on walks and drives. It was a chance for all of us to share our experiences.
CAPE TOWN CALLING
After the safari, our next stop was Cape Town, which is one of Africa's most fashionable cities. We stayed at the Cape Grace Hotel and our room had a fabulous view of Table Mountain. The Cape Grace had the feel of an old-school grand hotel and occupies a brilliant location near the busy V&A Waterfront, which has lots of shops and restaurants.
The great thing about South Africa for British travellers at the moment is the exchange rate. While sterling is struggling against the euro and dollar these days, we got about 17 rands to the pound, and prices are very reasonable. When Eddie studied the menu in restaurants he would point out wines for £20 which would easily cost £80 a bottle in Britain.
On the spur of the moment, one day we decided to hike up Table Mountain, which took about two-and-a-half hours. We were warned that it could be very windy at the top, but fortunately the weather was really warm and sunny during our jaunt.
FOOD & ACTIVITES GALORE
On another occasion, we managed to secure a table at the trendy and very popular Shortmarket Club restaurant in the city centre. The restaurant serves modern food with a South African twist.
We'd been looking forward to a round of golf since our arrival, as South Africa has some famous courses. We had an excellent round at the Steenberg Golf Club. The fairways and greens were well manicured and the course had amazing views. A good round of golf was followed by a great meal in the club's fine bistro, where we had a glass of sublime local wine.
Another place worth exploring are the beautiful Kirstenbosch Gardens which host numerous outdoor concerts during the warmer months. The whole holiday was perfect and at the end I said to Eddie: 'I don't want to go home!' When we left for the airport, I had tears in my eyes, and that doesn't happen very often at the end of a holiday. I really want to go back and next time I'll take my seven year-old daughter Betsy, because I think she will love it.
And Eddie is keen to go diving with sharks. I think I'll give that experience a miss… perhaps I'll go shopping with Betsy that day instead.
First published in the Mail on Sunday - January 2018
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements