Your calls always answered within 5 rings.
All went according to plan. Turkish Airlines excellent service and punctuality
All went according to expectations
Damian, all fine but we didn't care much for Virgin Upper Class on the 787. There is nowhere to put anything around one's seat. Not a great design.
Perhaps advising us to book our seats earlier would have given us our preferred position.
Ian Newton is absolutely amazing. Thank you so much for making all our trips memorable and helping us out when we had fly back on a earlier flight to UK.
Outstanding service, Adam is a great asset
Excellent support from Amelia as always.
Happy to recommend!
Nicole Luong and her team are excellent and provide a friendly professional service. They always ensure that the travel itinerary is practical and cost effective.
Simply great, very responsive and helpful.
Staff always very pleasant and helpful.
As always excellent service from Saf and his team. Exceeded our expectations again. Well done DialAFlight. Wouldn’t use anyone else ….
Very good. Efficient
Excellent as always
Matthew and his team always go above and beyond.
Yet again Tristan up trumps. He put together a wonderful trip to South Africa with superb accommodation
Cape Town has improved. Not many electricity cuts, lots of new buildings as Joburg people flee to Cape Town. Great food and many tourists.
Kelly knocked it out the park as usual
One of my Rimowa suitcases was broken on arrival in George. Impossible to say which airline caused the damage, but the suitcase now no longer has a lock and part of the front is torn open. Replacement Rimowa is £650.
When BA cancelled our MAN-LHR flight at short notice Alan and his team were excellent. They contacted the airline on our behalf while we were still at MAN and took away a lot of stress. On that basis alone we have already recommended to friends and will definitely use DialAFlight for our long haul bookings.
Everything went as planned. All assistance at the airports was excellent. I would request this always in future. The Club seat/bed was wonderful.
Very helpful. Well organised resulting in a stress free holiday
I never have to stress about travel when I use DAF.
Lauren Canning was excellent - she sorted out a hotel in Munich when our flight was cancelled without any fuss and its location was perfect. Lufthansa was very disappointing but our choice.
Excellent service
I had to change my ticket twice and each time it was immediately attended to and sorted. Many thanks.
20+ years of your service speaks for itself. The trip went well. Getting ready now for October. Thank you Rob
Been a DialAFlight customer for years, can't fault them.
All went well until I arrived in Johannesburg. Unfortunately my connecting flight to Port Elizabeth with South African Airways turned out very sad. The padlock on my suitcase was broken and 2 envelopes which contained sympathy letters to my nephew and niece were torn open. Very upsetting as I was attending my youngest brother's funeral.
Kenya Airways is a declining airline. Poor service on the way back.
Three-course lunches served by a personal waiter in a blossom-filled almond grove, candlelit dinners under the stars in the Sahara and a refreshing glass of local wine on a roof terrace overlooking the city of Marrakech…
This is exactly the kind of Hollywood movie-style indulgence I enjoyed in Morocco.
I knew the North African country was a popular honey-moon destination but I hadn’t bargained for quite how magical and romantic it would be.
Dar Ahlam translates from Arabic to House of Dreams and there has never been a truer name.
The five-star, all-inclusive establishment prides itself on the theatrical, from the atmospheric entrance procession through dark corridors dimly lit by candles to the ever-changing surroundings.
What might be a room furnished with a plain wooden table one day could feature three covered with tablecloths the next, with golden plates and huge, elaborate candlesticks worthy of a cathedral warmly lighting the space.
Rather than offering a set restaurant with a menu, guests never dine in the same place twice and no meal is the same everything is a (very wonderful) surprise.
The first night, following a dip in the large delightful pool, my boyfriend and I were shown by a waiter to a small building that could have been the priest’s apothecary in Romeo and Juliet: it was filled with pots and wicker baskets of fresh herbs. The scent of rosemary, lemon balm and mint filled the candlelit room while ground spices were piled high in clay pots.
If only I’d been in costume it could have been a scene from a historical drama - this was definitely my kind of hotel.
We were served a delicious pumpkin soup with sourdough bread followed by roasted chicken and lentils all infused with the spices and herbs that surrounded us.
Next day we took bicycles into the surrounding oasis and spent the morning peddling round among the palms in the hot sun. We lunched in an almond grove. The trees were in full bloom and their delightful small pink and white flowers were glorious under the bright blue sky not to mention positively bridal when petals fell confetti-like in the breeze.
The ruins of a deserted town added to the already stunningly romantic backdrop. I felt like I was starring in a Taylor Swift music video.
Our very own dining table was set up in a clearing where we were served a divine three-course lunch (oh lord, my waistline). The hotel really did think of everything even providing straw hats.
But the highlight of our stay was the night we spent in Dar Ahlam’s luxury desert camp.
After a four-hour drive I found myself more in the middle of nowhere than I’ve ever been in my life. But this didn't stop the hotel providing an astounding level of service. Our tent featured a large double bed (with hot water bottles), a bathroom and living space.
We watched the sunset, lolling on cushions at the top of a sand dune, with gin and tonics - but the best was yet to come. After dark, waiters brought out lanterns, dotting them along the sand to lead the way to dinner over the adjacent dune… and the sight when I crested the top was spellbinding.
Flickering lanterns seemed to fill the valley, lighting up the ochre sand. In the middle of it all was a table set for a formal dinner for two next to a roaring firepit, endless stars above us. Romantic beyond belief!
The next day we made our way back across the Atlas Mountains to Marrakech. Here we stayed at La Sultana Marrakech, just moments from the royal palaces, museums and souks of the city.
Intricate wooden carvings, decorative archways, alcoves with plump silky cushions - just wandering around the hotel was a voyage of discovery. The terrace on the top of the building was perfect for a crisp glass of wine at the end of the day exploring the city, the call to prayer from the nearby mosque filling the evening air.
I admit, my time in Morocco infuriated all my friends back home who were following me on Instagram. I insisted I didn't want to gloat - but who am I kidding?
First published in the Mail on Sunday - November 2017
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