Your calls always answered within 5 rings.
Finn, as always, was so helpful and dedicated throughout
All went smoothly and we felt in safe hands
We had a very enjoyable trip. All went smoothly - thank you to Michelle for all your help.
Seamless. Thanks
Great service from Dexter. Would highly recommend.
Amelia was incredible, we had to change our return trip at short notice and she could not have been more helpful. Also, the resort team were amazing, the service beyond excellent. We had a very good trip.
Stacey is the best travel agent! We have used her for 10 years. She understands what myself and family require.
Great service as usual, thank you!
This was our 2nd visit to the Anantara Dighu - but since the hotel has been taken over by another hotel group things are no longer as good as they were. The HB option only entitled us to dine at 2 a la carte restaurants so for a 10 day stay this is limiting. This resulted in us using the other restaurants and only a $60 allowance was entitled per adult which didn't even buy you a main course. It is a shame as the quality was not what it used to be.
Stan always gives us a very professional service and that is why we keep coming back
The service Greg provided was first class from start to finish as always - it’s a pleasure to book with you..
Thank you for booking my holiday. I really enjoyed my stay in Mauritius
All airlines were great and our resort in Maldives was excellent. Thoroughly recommend our Oblu Xperience for both families and couples. All inclusive was really good and a great variety of cuisines. Thank you Brody for organising our trip.
Outstanding from start to finish, with faultless electronic and human communications throughout. Dexter Tahsin is a legend!
Thank you for suggesting we went all inclusive. It was the correct choice. Brilliant holiday.
Everything worked out very well. Many thanks to Nicky Degun for all her amazing help in making this a holiday to remember.
Liam Rush is simply outstanding! I will continue to book future flights with him as he's always friendly, personable and efficient. A great advocate for the company .
Very responsive and extremely helpful. Thank you
We booked a small group tour because we wanted company but it turned out to be just us.
Excellent customer service especially from Finley Bee who kept us updated throughout the process.we have already recommended DialAFlight to friends and family.
Thanks Jim for organising a seamless trip away.
Have been using you for years and service was as good as ever, however the resort has changed dramatically and not for the better. It is more developed than in previous visits and service and food have taken a big dip. No longer the special place it was. I would be careful recommending it as it is fast becoming the Benidorm of the Maldives. No issue with DialAFlight and will continue to use.
A huge thank you to Liam Rush for arranging our holiday which was seamless. I would definitely recommend and book again with DialAFlight.
Joe Orton was excellent after the Heathrow fiasco and then our our plane breakdown in Mahe Airport. Many thanks
On arriving in chaotic conditions at LHR following the shut down, as wheelchair passengers, we were unable to contact our driver for transport home. A call to DialAFlight brought immediate relief with their intervention and we got home finally 5 hours after landing. Superb service!
We have dealt with Eric Spagnuolo for around 10 years and he is outstanding - the best agent that we have ever dealt with. Great servicve, great knowledge, great attention to detail, extremely professional and a top man
Was extremely happy with the service provided and will definitely be a returning customer!
We always use your company and have just arrived back from Sri Lanka which was fantastic. I told lots of people about your company and service. Unfortunately we were one of the flights that couldn’t get back to Heathrow, due to the closure so after 36 hours travelling we got home, tired but happy,
Joey and his colleague were just so easy to deal with and answered our queries promptly. Great service
Great to be in communication with DialAFlight instead of the airline.
The elderly couple in front of us are in the throes of passion. I say 'passion' but, to be precise, the old geezer is attempting an ungainly clamber on top of his paramour, who is staging a slow and ineffective getaway.
Well, it's not easy getting frisky when you're approaching 150 years old and encumbered by bodies roughly the size of a family hatchback.
It is a problem that Tizean and Rosette (or could it be Toto and Tifam?) must somehow have resolved, with the wisdom accrued from being among the oldest residents of Mauritius, for they have apparently produced several dozen offspring over the decades.
We are in the Chamarel Seven Coloured Earth geopark, in the southern hills of Mauritius, where my wife and I should be enraptured by the seven shades of spectacular volcanic sands that rise and fall in dunes of mesmerising iridescence.
Instead, we're watching a pair of the park's resident Aldabra giant tortoises — the second largest species of tortoise on the planet — getting jiggy. Clack, clack, clack.
It's the first excursion on a ten-day trip that will take my own beloved and I from the glorious, surf-kissed beaches of the unspoilt southern tip to the new jewel in the crown of Mauritius's high-end hotel scene in the north. It's an omnivore's tour, taking in little tasters of all this diverse country has to offer in its compact but astonishingly varied 790 square miles.
Our driver, ferrying us along the trail, is Yves, whose encyclopaedic knowledge of Mauritian history is exceeded only by his fondness for macabre tales behind every island blackspot. ('Here is where the river flooded and a priest walking past was washed clean away'; 'Here is where a high tide rose into the graveyard one day and the streets were filled with floating coffins').
We begin at the Lakaz Chamarel, an independent eco-hotel, owned by the former manager of a five-star beach resort. The result is a wonderfully informal but stylish retreat, with plenty of little luxuries offered alongside one's halo of green virtue, not least of which is the fabulous food.
A true melting pot of cultures, with no indigenous people, Mauritian culture and cuisine hoovers up the best of the African, Indian, Chinese and European influences that have shaped its past and its palates.
We dine while watching flying foxes swooping through the dusk skies (in reality, they're fruit bats, with which Mauritius is blessed or cursed, depending on whether you are a naturalist or a farmer).
Next day, we opt for a guided forest walk in the Black River Gorge with dreadlocked part-time musician Steeve Larridain, who explains how each tree has its own purpose: the wild apple for medicinal magic; the pink pepper tree for its tongue-tingling spice, and the 'travellers' tree' whose vast palm fronds store water at the base for parched walkers.
We sweat our way up through the morning's sub-tropical swelter to a viewpoint from which the island stretches out to the distant sea in valleys and peaks off such dazzling emerald it's almost painful on the retinas.
We'd hoped to see a crane but they are largely to be found in the Casela Nature Parks. Time for a quick river plunge to cool off before our return to civilisation.
And what civilisation awaits, as we transfer to the Shanti Maurice beachside resort — spacious, authentic and full of character.
Being cheapskates who prefer to travel with our own G&T ingredients than lose a limb to minibar prices, we arrive with supermarket bags of tonic that promptly burst open at the feet of the manager's welcoming line-up.
The embarrassment is compounded when we are taken to our upgraded room — a spectacular villa that has its own private pool facing the ocean, with a tray floating in it bearing a bottle of chilled Bollinger. It's like the set of a lottery winner's TV ad.
'I bet we're the only people who've stayed here that brought their own lemons,' cringes my wife, as we're shown around our quarters by the designated butler.
It's not the Bolly that's the star of the Shanti drinks menu, though. For that you need to head to its Rum Shed, which boasts more than 250 varieties of the spirit for which the island is rightly famed — the perfect complement to a platter of grilled giant prawns or the largest and most exquisite burger I've ever eaten.
Over one last post-prandial tot, we chat to the Shed's resident chanteuse, Corina Matuka, who has just returned from visiting her brother in Haywards Heath, West Sussex.
I ask her what she missed the most while being away. 'The sea,' she replies. 'I missed it so much that one day I took the train to Brighton, but it was so cold. How can you swim in that? Now every day I give thanks I can go swimming here again.'
We, too, give thanks for every daily dip in the warm Mauritian seas, and the abundant beauty to be found beneath the surface for snorkellers. The more sheltered beaches and reefs of the north were the big draw of our final destination, the newest and swankiest of the Lux group's many Mauritian resorts, the Lux Grand Baie.
This architecturally awesome new construction, with its swathes of traditional thatched roof contrasting with the ultra-modern interiors by British design queen Kelly Hoppen, will divide opinion.
Sceptics might quibble that it's a hotel seemingly conceived around Instagrammable set-pieces — the rooftop pool's 'love swing' has already achieved social media fame. Others will revel in its seven varieties of Kombucha tea at the breakfast buffet; the Ibiza-lite music piped from every posing point; and rooms with those Japanese high-tech loos that shoot water in unexpected places — as an eardrum-busting shriek from my wife demonstrates.
This is a design-heavy place where the colour palette — strictly black, white and scarlet — even extends to the spines of the novels placed on its bedroom bookshelves.
'We wanted to create the vibe of an urban hotel, but on the beach,' explains manager Ashish. This may strike some as being about as logical as putting a beach hotel in the middle of Soho, but each to their own.
Us? At first, we fear the Grand Baie might not be our kind of place: more Love Island than Love Actually. But after three days of shameless indulgence, including a truly sensational massage in its vast modernist spa and a feast of Kobe beef flamed over burning rice straw in the showcase Japanese restaurant, it was hard to stay sniffy.
And for this watersports addict, the range of kit and the super-friendly beach staff were a joy. Nowhere else have I encountered a 'pedalboard' — half paddleboard, half stand-up bicycle, and wholly hilarious fun.
Asked for feedback as we reluctantly head home, I enquire why, despite all the modish opulence, there appear to be no wastepaper baskets in the rooms (a personal bugbear). 'Kelly is very specific about the type of bin she's happy with,' explains Ashish. Apparently none had been found in time for launch day. I wonder if she'll only permit colour co-ordinated rubbish in them when they get there.
GONE BUT NOT FORGOTTEN
MAURITIUS is the only known habitat of the dodo (an extinct flightless bird the size of a swan). It is still considered to be the national bird of the country.
THE island has no indigenous population. It was uninhabited until the Arabs landed there in the Middle Ages.
THREE nations have colonised Mauritius — the Netherlands (1638-1710), France (1715-1810) and Great Britain (1810-1968). It has remained independent since 1968.
RUM is the national drink. Local specialities include vanilla, coffee, coconut and even chilli flavours.
IT IS only 40 miles long and 28 miles wide. Coral reefs surround almost the entire island.
MORE than 1.2 million people live on Mauritius, making it the most densely populated country on the African continent.
ONE of the rarest birds in the world, the pink pigeon, is found on the island.
THERE is no official language. Most people speak Creole, French and English.
First published in the Daily Mail - December 2022
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