Your calls always answered within 5 rings.
You were excellent but Gulf Air left a lot to be desired. I would not recommend them and will not fly with them again.
Everything worked to plan - lovely hotels and transfers excellent. Weather in Langkawi was disappointing but that’s nothing you could Influence!
I can’t thank DialAFlight enough - patience, professionalism and quality for money. Gerry Bushnell helped by putting an excellent package together and took the stress out of sorting everything ourselves. Everything went so smoothly until a third party took us to wrong airport. We rang the emergency line who assisted us in getting it sorted.
Sam and other colleagues were amazing! We are unseasoned travellers with lots of anxious questions and they steered us through our adventure promptly and reassuringly. We had a truly wonderful trip
Transfers were not discussed and we thought they were included when we booked but this wasn’t the case. We had no one at the airport to take us to our hotel and had to get a taxi.
Perfect! Highly recommend! From booking to the holiday everything was fabulous
The travel manager who booked our holiday was fantastic. Everything that was included in our package was better than we expected. We'll be using DialAFlight to book our next holiday. 100%!
Very good staff, I cannot fault them at all
Perfect as usual. Thank you again for making it so easy.
Ivor did it again, providing excellent service and support and ensuring that our holiday was tailored to our needs.
I’ll be back
Darryll Hansford has been brilliant from start to finish
Fantastic service, thank you so much for making a nervous traveller's journey so stress free.
Our trip was perfect. We loved your choices of hotels and our itinerary worked perfectly
On the way back there was a delay in a connecting flight, so I emailed DialAFlight, as advised by the airline. Despite this being Saturday/Sunday, I got prompt advice from the office. Thank you for being there!
Another fabulous holiday made so easy by DialAFlight
Always travel with this company. Best service ever
Transfer back to the airport was the only wobble, it was an older non-electric vehicle and if we had left at the time they proposed we would have missed our flight but that was their failure not yours
Keep looking after your clients as well as you did me. Keely was highly responsive at all times.
Comforting to know you are at the end of the phone
Jerry has been our travel agent for the last three years and his choice of hotels and general advice have been excellent.
Kelly is great. She gives me lots of options and it always helpful.
Luke handled my flight and I will definitely use again for future flights/holidays.
My travel manager, Jane Garfield, put together a fabulous self-guided trip to Japan for me. As always, she kept in touch from booking to departure and made the whole process stress free.
Great service as always DialAFlight. Especially helpful when our flight was cancelled and then again when we couldn’t check in. It’s good to have someone you can talk to when things don’t go to plan! All worked out really well in the end and we had a fantastic trip.
Our trip was way beyond our expectations. Brilliantly organised (which was important as we were doing a self guided trip involving a lot of travel). The accommodation was impressive and in just the right locations. Our contact at DialAFlight was friendly, very efficient and clear. We will definitely use again and would not hesitate to recommend them.
Everything worked out perfectly for our twin centre trip to Malaysia, from flights, all transfers to resorts and airports. Holiday overall was great including both hotels. Would definitely go again. Thanks to all at DialAFlight.
Great choice of hotel in a great location and within my budget
Troy was excellent as always. He managed all my travel plans right up to a courtesy phone call the day before my trip to make sure everything was in order. If only every company was as good as DialAFlight!
Doubly disappointing that husband had to cancel flights to NZ for 2nd time due to ill health & pending ops. The team couldn't have helped more both with original bookings and cancellations. It was a pleasure to book and not stressful when forced to cancel. Definitely recommend them.
Bangkok is known as a stopover – somewhere to spend a few hedonistic hours before going on to the coast. Well, that may have been true 20 years ago. Now it's a place to linger.
Zoom up Silom road - through the commercial district - towards the shopping centres of Siam Square to see how the city has flourished.
The Skytrain monorail moves silently overhead. Designer labels abound. The shiny Siam Paragon shopping centre has a car park just for supercars.
Then there's Asiatique, a bustling night market of 1,500 shops on the banks of the Chao Phraya River.
Handicrafts and trinkets sit alongside fashion boutiques and gadgets and nothing closes before midnight. If you are laden with goodies, as I am, a fleet of tuk-tuks is waiting outside.
Racing away, we fly over holes in the road. A dramatic swerve and a loud judder tell me we've arrived back at the swanky Mandarin Oriental. They've seen it all here.
From writer Somerset Maugham, bedridden with malaria, to Mick Jagger insisting the windows in the royal suite be blacked out and Billy Idol wrecking his room completely.
Celebs aside, the hotel has a cooking school and I take a class with chef Narain. A kaleidoscope of ingredients is laid out before us. Those we know: ginger, lime leaves; fish sauce, lemongrass. And those we don't, the tiny butterfly pea – a flower from which a brilliant blue dye can be used to colour desserts.
We watch, ask questions and taste. Then attempt Siamese baked desserts (small, dome-shaped pancakes); braised pork; fiery tom yum soup and a salad of grapefruit-like pomelo.
I slice, chop, juice and pummel. Chef Narain chats away. Chillies, it turns out, are a matchmaking tool. 'Mothers looking for a suitable wife for their sons spy on the neighbour's daughters to assess the speed with which they grind the spice,' he laughs. 'The faster the grinding, the better wife she will make.'
Food is a big deal in Bangkok. Take the Skytrain to Thong Lor and Sukhumvit Soi 38, a line of steamy, noisy, kitchens-on-wheels. There can be no better initiation to Thai street food.
Grab a wobbly table and gobble sticky rice with mango, curries, pad Thai, squid and duck. Delicious.
First published in the Daily Mail - June 2016
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