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Have used Stuart and Graham at DialAFlight for many years - great experience and service
Excellent service, I would highly recommend
Top class trip that exceeded our expectations!
Holiday was amazing.
Jim always brilliant. Thank you
Tristan provides a fabulous service. I would always use DialAFlight for booking flights where possible.
A great service from beginning to end. In a tour incorporating seven locations and hotels, multiple trips to monuments, temples and historical buildings, all including transport and tour guides; every single experience was slick, professional and memorable.
Smooth and attentive. Everything worked perfectly.
Everything was straightforward, no issues.
Jerry Bushnell provided an excellent service
Detailed planning meant for a smooth journey. Always good to know I could contact you at anytime. Excellent flight times. I will definitely use this company again and recommend to others.
Thank you Guy for your professionalism and support throughout the trip
Excellent and reliable.
Not your fault but Vistara is a very poor airline with a mixture of helpful and hostile and rude staff.
Always amazing
Always a 1st Class service
Always book with Adrian, have booked 3 trips within the last 2 months with him totalling 12 flights.
You can not fault this company. They go above and beyond. I had to extend my stay by a few days and when I called and spoke with Zoe about this, she sorted out my new ticket and confirmation straight away and the price was very fair too.
Sean Furnival was a delight with suggestions and my flights were perfect
Craig and team are amazing. Never let's us down. We have again given DialAFlight recommendation to people who we met whilst travelling
Air India, despite its quite recent privatisation, is simply awful in every way. I was at Gatwick for 11 hours , with zero information about what was happening. Apparently the previous two Air India flights to Kochi were cancelled. All very stressful, but no fault of DAF!
There is a great deal of reassurance in knowing that your trip has been arranged by people who really know what they are doing. And that you are not just abandoned to the anonymous machinery of an airline that doesn't really care, in spite of all their rubbish claims about caring! Also that if something goes wrong you can get advice with a telephone call that is actually answered!
Although my baggage was lost from Dubai to London Gatwick I was able to speak to DialAFlight and ask for guidance on how to process the forms to reclaim my baggage. This they did readily which was a comfort at the time. You'll be glad to hear I now have my lost baggage!
Archie was brilliant - sorted everything out. Will definitely be using you guys and recommending to friends
Absolutely brilliant, we will always come to you for a quote.
Great service, especially from Ray Taylor.
Zoe Lane is an excellent travel agent.
It's not until something goes wrong with your travel plans that you realise the benefits of booking with them. After sitting on the plane at Gatwick for a couple of hours our flight was cancelled due to a technical issue. At 11pm there aren't that many people in the airport to help. Fortunately a call to DialAFlight's emergency phone line had me talking to Korinna within seconds. She was able to see there were no flights from Gatwick the following morning but there were spaces on the Heathrow flight and she changed our booking to this flight. She also re-arranged our connecting flight for Dubai to Delhi. All this whilst my husband was trying to talk to the airline's customer call centre who were saying they couldn't do anything as the flight hadn't been officially cancelled! A big thanks to Korinna for her help.
Efficient and helpful
Thank you so much for our wonderful experience. Etihad was A1 with its service. Thanks to Ryan for taking care of our booking. We look forward to travelling with you soon.
A huge photo of King Charles stares down from a wall at the wildlife sanctuary on the island of Bohol in the Philippines. He's captured cradling a tiny, fluffy creature called a tarsier - an endangered monkey-like animal.
One of the main reason tarsiers, which can live to the grand old age of 24, are endangered is because they get stressed by loud noises and human contact.
So it is with reverential silence that we tip-toe through the beautiful Bohol rainforest, marvelling at the Yoda-like stares aimed at us from the bamboo thickets.
The Philippines has more than 7,000 islands - 20 per cent inhabited - and most edged by white sand and clear blue seas. The eastern beaches are pounded by the Pacific Ocean, making them popular with surfers, while the western resorts attract divers.
But after flying 18 hours to get here, you can't just fritter away your holiday on the beach. Where to start though? The island of Boracay is said to be the place to go for nightlife and kitesurfing. Then there's El Nido - a cluster of 45 islands chock full of glorious turquoise lagoons.
But Bohol is my pick. It's a 90-minute flight from Manila with the flight path going over an eye-catching 20sq mile expanse of giant cone-shaped hills, proudly proclaimed to be 'the eighth natural wonder of the world'. These are nicknamed the Chocolate Hills for the brown colour the grass turns during the dry season.
Arriving just before dawn, we watch the sun rise over these strange and captivating treeless hillocks from a viewing platform. It is a silent, deserted, ethereal experience.
Later that day, we chug down Loboc River in a floating restaurant. Think more rickety sheds lashed to rafts rather than retractable glass ceilings.
Your £13 ticket seats you at an all-you-can-eat Filipino buffet of piquant adobo curries, pork belly, grilled fish, rice, noodles, fresh mango and sticky rice cake desserts.
Each boat has its resident crooner, too. Ours looks about 14 but packs an impressive baritone and sings convincing Frank Sinatra covers accompanied by an equally adept youngster on guitar.
Dolly tells us that when the Spanish colonised the Philippines in the 16th Century, they brought Christianity. Hymn-singing forms a central part of the school curriculum and youngsters are big music fans.
During a break in the performance comes a surprise: blood-curdling screams from a zipline 400ft above our heads, which launches fearless tourists a quarter of a mile across the river valley.
But I choose a calmer pursuit: paddle boarding. It is fun, especially when Dolly swiftly reassures me that the river is devoid of crocodiles and piranhas.
Island-hopping on one of the many white wooden outrigger boats is another joy. These take you through beautifully clear seawater along the quiet coast.
The Filippino tourist board is keen to project an image of its country being a super-luxury destination to rival Thailand. Yet, wandering along the sandy Alona Beach, it's down-to-earth, non-flashy, with hour-long foot massages available for just £5.
On the final night, I try the street food - pavements here are buzzing with vendors grilling tantalising-looking skewers over hot coals. 'What are those?' I ask, pointing. 'Deep-fried chicken feet,' the stallholder says.
'And those?' The reply? 'Grilled slabs of chicken blood.'
Playing it safe, I reach for what looks like a hard-boiled egg. But it's balut - a ready-to-hatch duck embryo waiting inside.
Some of the culinary creations on Bohol may require an acquired taste, but I would defy anyone not to be enthralled by this unspoilt island.
First published in the Mail on Sunday - November 2023
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