Your calls always answered within 5 rings.
It was a great service
Fantastic customer support and communication
Fantastic trip - we were away for 52 days and had no problems with any flights or accommodation
Callum Patel is always on hand to help organise, especially when I extend my holiday, which I promised I wouldn’t do this time, but did! He is efficient, helpful and I enjoy dealing with him.
Great service as usual
Everything worked out well. Car hire was fab.
Every time we use DialAFlight our whole trip is smooth and never any problems. All the info we need is received on time. Aaron was incredibly helpful and knowledgeable and we’ve recommended him to friends. We shall be booking again with him shortly!
I’ve got friends that live in the USA and can’t believe the deal that I got and ask for the number to call. My question is this can it be done for them as well.
Great service. Will definitely use again
I missed my flight in Charlotte as not enough time to get there as first plane an hour late. Had to run like Forest Gump to catch 2nd at Charlotte but I made it by the skin of my teeth.
Tristan was fantastic - we have used his services on a number of occasions and he is really helpful
We’ve used DialAFlight for many years and would never consider using anyone else - the service is outstanding.
Very good sevice as it has been since 2016 when we first started booking through you.
Everything went very smoothly. We felt that if there had been any problem we could have contacted DialAFlight and they would have assisted us. Would definitely use again
The hotel was in a great place just one block from Grand Central
Another successful holiday with excellent arrangements and service from Gino and the team.
All the booking and details handled professionally and timely responses to everything, excellent.
Worth updating customers that internal flights from JFK at some terminals require arriving full 3 hours before, because of volume of international passengers rammed in the security queue. Only just made it to the gate!
Great communication and really good service from Thomas.
Good job Jenson
They take all the effort out of planning and organising
We had a great holiday and very grateful for all the help received from Bella
Happy my request for seat change was granted
Great company. Julie Harris is fantastic - she has always done what she says she will do and calls to make sure everything is in order
Smooth, seamless, super professional yet personally tailored service. Have used DialAFlight for around 20 years, never even considered any other travel service. Why would I when every booking is perfect? I never recommend any travel service except DialAFlight to my friends and family many of whom also feel they have found the ideal company for all their travel needs.
Would like to say a massive thank you to Zoe who sorted out my trip for me, answered all my queries and was a pleasure to deal with
Nothing to improve on
As always spot on.
Super helpful, friendly, personal service. It felt like nothing was too much, and nice touches like my husband’s gluten free meals meant we had a much more enjoyable journey.
Used DialAFlight a number of times. Very helpful with arranging our trip. Good price and would definitely recommend them.
The mega-corporations, sci-fi gadgets and super-cool kids exist alongside Samurai dramas, tea ceremonies and ancient temples. Here's our insider guide to help make sense of it all...
Japan is made up of more than 3,000 islands, the biggest being Honshu, Hokkaido, Kyushu and Shikoku. Cities have grown up across these four, sometimes overwhelming in size, often breathtaking in beauty. All embody something of the Japanese spirit.
Tokyo is the commercial powerhouse; immense, crowded and wealthy. Kyoto represents the ancient ways, dotted with golden temples. Sapporo stands out in the often snowy northern island of Hokkaido, and Kobe and Osaka team up to form a cosmopolitan inlet. Nagasaki and Hiroshima are famous for their own reasons, now proud testaments to resilience and peace.
For an island nation, it isn't really known for its beaches – we're not in the tropics here, although resorts such as Tokyo Bay are popular holiday spots, and the tiny island. of Okinawa and its southwest counterparts enjoy their share of sandy coastline.
There's astonishingly scenic countryside in areas such as Nara province, on the eastern side of Honshu, south of Tokyo; and Kyoto is the place most likely to fulfil tourists' visions of ancient Japan. Chubu in central Honshu and Hokkaido are thick with ski resorts, many complete with onsen – natural hot springs that attract crowds in their own right.
Tokyo might be a capital, but having been razed twice in the last hundred years or so, it has fewer 'must-do' monuments than most. However, Ueno Park, Ginza Tower, the Meiji Shrine and the Tsukiji Fish Market still impress.
Kyoto has survived intact, and the Golden Palace at Kinkakuji Temple represents the quality of sights on offer. There are hundreds of temples, as well as castles and insights into the samurai and geisha lifestyles. Mount Fuji is everyone's idea of what a mountain should be.
Himeji Castle, in the Kinki Region of Honshu, is the country's finest, and the burned out tower and Peace Museum at Hiroshima its most enduring image.
For nightlife, one activity dominates; karaoke. It's as popular as ever, so go armed with your favourite song.
Clubs and bars are as space age as it gets in the trendier districts of Tokyo, with other main cities following suit fast. If sake drinking doesn't appeal, you could always try something cultural, such as kabuki theatre, or take a ringside seat at sumo wrestling.
While most cities have extensive shopping malls, it's the various Tokyo districts that offer a truly Japanese retail experience.
Ginza has the designer clout, Akihabara and Shinjuku the electronics and Harajuku the outlandish clothes, music and miscellany. Try local flea markets for kimono bargains and antiquities.
For dining, sushi and sashimi are just the tip of the culinary iceberg. From the fried chicken sticks on sale on most streets to the ramen soup available at railway station noodle bars, Japanese food is no longer an intimidating pursuit.
Of course, teenagers wolf down western fast food, but head to an izakaya – a Japanese pub – and work your way through the tapas-like menu. Rice and sake should be taken as a given – the rest is up to how adventurous you're feeling (the life-threatening puffer fish is not for the faint-hearted).
Leisure time is very family-centred, with Tokyo Disney and many other theme parks - although the adventurous might venture to the Ninja Museum at Iga-ryu, with its collection of weapons and live shows.
Ueno Zoo in Tokyo, Toei Movieland in Kyoto, where you can actually watch dramas being filmed, and the Aquarium in Osaka are all hard to beat. Japan is one of the safest places in the world for kids, and it's hard to imagine a more welcoming atmosphere.
Many find the best way to travel about the country is the Shinkansen (bullet train) – its punctuality, speed and efficiency is remarkable. Book tickets in advance online for the best deals.
Taxis can be expensive but they are swish: drivers wear white gloves and the doors open electronically.
First published in the Travel Mail - June 2019
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