Your calls always answered within 5 rings.
Everything went great
As always Christian catered for all my needs with his usual bonhomonie and reassurence.
As usual, Grant was approachable and responded in a professional, positive and friendly manner.
Harry is the man! Five stars
Everything went smoothly. Impressive. Very pleased
Everything within DialAFlight's power went very well. But Heathrow's wheelchair service was chaotic on my return ...
Friendly, personal service from Paul.
Everything went well. Only problem was checking in online for return journey from Koh Samui. We could not do this with Bangkok Airways and BA weren’t much better; sitting at the back of the plane next to the toilets.
Julie was great. Very helpful.
Brilliant service - always there to help. Thank you
Neil provides an excellent service. I always recommend him and your company to friends and colleagues
Libby was amazing - she sorted out our seats for Bangkok Airways as we could not with British Airways
Elliott and his team are so helpful. From start to finish the team are with you every step of the way. Very professional company and extremely good value for money
Very good service as usual - that's why I use you and no one else
Great service from Ian Newton
Brilliant job as usual
Really good customer service, always friendly and super helpful. Really helped me out with flights and any troubles that we may have had. Would definitely recommend to friends and family.
Wondrful service thank you!
I’ve already recommended you to lots of friends. I love the fact that someone always answers the phone immediately and all the staff are really knowledgeable. They make lots of suggestions right there on the spot without any lengthy delays or call-backs. The best thing is being able to pick and choose your flights and hotels but still get an Atol certificate as well as a 24-hour emergency travel agent service whilst at your destination.
Lee is fantastic I always him to arrange everything. Have been using DialAFlight for many years
I’ve been extremely impressed with the service from DialAFlight and have already recommended you to others. As long as the service continues to be delivered to this great standard I will now be using DialAFlight to book my future trips
We had difficulties with online check in. Called DialAFlight and the lady we spoke to was wonderful and did it all for us. Excellent customer service
Matthew has been brilliant as always, will be booking next year's trip with him very soon.
Thank you for the very helpful service
Toby Anike gave great service as usual. Hope company appreciates him.
Marco was brilliant. Everything went like clockwork, can't thank him enough.
Transfer times at Singapore Changi Airport need to be more generous. One hour is not sufficient to change flights when the departing flight is from a different terminal.
Very impressed by Vietnam Airlines. Was not impressed by immigration / security queues at Hanoi and Ho Chi Minh - each took well over an hour
Great hotels. Really good flights, all on time. Transfers were good too. All in all a brilliant holiday and a big thank you to Amy Hibbert for organising such a great trip.
The problems I had were with British Airways rather than yourselves. I will never use them again
Singapore's star is shining ever more brightly as a top tourist destination - it has a fantastic bar and foodie scene and a host of new design hotels. And of course it has a reputation for being a super-safe and super-clean city.
The island city-state off southern Malaysia is a melting pot of trade, tourism and cultures - it's a global financial centre with a tropical climate and multi-cultural population.
Its colonial core centres on the Padang, a cricket field since the 1830s and now flanked by grand buildings such as City Hall, with its 18 Corinthian columns. And in Chinatown, dating from about 1820, stands the red-and-gold Buddha Tooth Relic Temple, said to house one of Buddha's teeth.
Singapore is ideal either as a final destination or as a stopover en route to Australia or New Zealand. Here's how to get the best and most fun out of it in two days.
First evening
A selection of flights from Heathrow land round about 6pm local time.
A 30-minute or so drive from Changi airport will get you to your hotel - and shortly afterwards to the bar, with perhaps a Madame Butterfly cocktail in your hand (tequila, watermelon, rosé wine and soda water).
Singapore's famous Raffles is reopening this summer after a major refurbishment, so a revitalising Singapore Sling will be available there - or otherwise that particular cocktail can also be thoroughly enjoyed at the Loof bar in the Civic District.
Day One, morning
Download the Grab app - Singapore's version of Uber - then head to the Marina Bay Sands Hotel, where you can pop up to the rooftop Lavo restaurant for brunch with a view. The ricotta pancakes with lemon and blueberries are divine. If you want something a little different, how about chicken and waffles?
Next door to the hotel is the lotus flower-shaped ArtScience Museum, which hosts exhibitions from design to technology. A short walk away, the Gardens By The Bay cover 250 acres and feature 220,000 plants.
The 18 futuristic, steel-clad 'trees' are actually giant exhausts for the turbines that cool the bio-dome greenhouses.
Afternoon
Head to one of Singapore's giant malls and you'll never be short of shopping and dining opportunities, but it's even better for a reviving blast of cool air in a city that often has high humidity levels.
At Ion on Orchard Road, there are plenty of designer stores to browse, although there are budget options too. As a tourist, you can claim back the seven per cent Goods & Services Tax.
When you're ready for a snack, go to the basement food court for toast with kaya, a caramel-like spread of sugar, coconut milk and eggs.
Evening
In Chinatown, chef Ivan Brehm, formerly of Heston Blumenthal's Fat Duck, conjures up superb flavours at Nouri. A five-course tasting menu with wine pairings costs £155 per person. Dishes include Afro-Brazilian fritters with turmeric, coconut sauce, bread and salted prawn vatapa, and nasturtium marshmallow with candied orange.
A short walk away is Native, where Vijay Mudaliar crafts cocktails from weird and wonderful ingredients including pureed grasshoppers.
Day Two, morning
Escape the hustle and bustle and see a different side of Singapore by taking the North-South line of the metro to Kranji and the Kranji War Cemetery, where 4,000 Commonwealth soldiers killed in two world wars lie buried.
Before you head back, join the locals in the Kopitam cafe at Kranji station, where a bowl of laksa - spicy noodle soup - costs less than £2.50.
Afternoooon
Back in central Singapore, see places featured in the recent hit movie Crazy Rich Asians from the sidecar of a souped-up, chauffeur-driven Vespa. The two-hour tour includes a stop for food.
Evening
Hawker centres are an institution here - no-frills food courts where the prices are great and food is top-notch.
In Queenstown, Timbre+ provides a modern take on one, with outlets housed in shipping containers. Grab a bucket of ice for your beers, then choose a starter at one spot, a main somewhere else and dessert at a third.
Before you head to Changi Airport for your flight back to the UK, kick back at Timbre+'s rooftop pool - it's open until midnight.
First published in the Mail on Sunday - May 2019
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