Your calls always answered within 5 rings.
We always use DialAFlight for our long haul trips. Raj Kadel is brilliant.
Used you loads of times and will be using you again for my next trip.
Everything was perfect, thank you
Everything was perfect, thank you
More info would be helpful when transferring airlines Lombok to Singapore.
Adrian was excellent, I’ve already recommended him to my friends and will definitely be booking with him again. So helpful and calm even when Heathrow was closed for the day
Very good service and staff are tremendous
Would never fly with Tianjin Airlines again. Their premium economy are exactly the same as economy except for front row which has extra leg room
DialAFlight take the hassle out of finding the best deal. Plus you have the peace of mind knowing that in an emergency they are just a call away.
After some flight changes by BA just prior to our trip Aiden sorted every thing out and all went smoothly. Definitely recommend.
All fights were excellent
Excellent service
Cannot fault the service provided by DialAFlight on our recent trip to Cambodia and Vietnam. Special mention to Ethan - nothing was too much trouble and when we had a problem with cancelled internal flights, he sorted everything quickly and with minimum fuss
As an agent myself, I have high expectations. You exceeded them all - great service, everything went as planned and I was thrilled with our overall experience. Jarvis was a delight.
Eva Business was brilliant
Great service from Alan White
Excellent service as always.
Everything Jordan Fell arranged was perfect, not one complaint. Many thanks for making our holiday special
All worked well. Cathay Pacific’s website did not work that well for boarding pass going out. On the return got both boarding passes into phone with minimum time and trouble.
Just one hiccup, our flight from London delayed, missed Bali flight but put on next flight, lost suitcase and missed transfer so had to pay for a cab to the hotel. Case was delivered the next day so that was good.
Absolutely fantastic trip - went without a hitch. Have already recommended you to friends.
Mathew is first class - always there for us if needed - another amazing holiday
Communication was excellent, responding to questions/queries promptly. I was confident I was being looked after from the time I made first enquiry to completion of trip. Troy's great customer service
Will definitely be using you again. Trevor Henderson was excellent as usual. The App is excellent. I would recommend DialAFlight every time.
We missed our connection on the way out. Etihad flights were all late - maybe consider longer transfer times?
Gavin checked me in for both flights. He is a star.
As with every other flight booking made with your company the most recent was perfect. We have already booked our flights for our return to Thailand in September and are assured that all will go smoothly. Thank you as always for your excellent service Bruce and team.
Everything in the itinerary went perfectly. Many thanks to Amy Hibbert and all at DialAflight.
Thanks for arranging wheelchair help and getting me seat with room - it really helped after injuring my knee
Heathrow closed on day of flight and that is where the travel agent comes into its own. Helen did a great job, urgently provided the options available and rearranged flights and kept us in touch. Excellent service
Vietnam is tricky to pin down. It's colourful but austere; hard-working but playful. And it's impossible to ignore the war that has left an indelible mark, culturally and historically.
This long, slim country of incredible natural beauty has a coastline groaning with inviting sandy stretches and tropical islands off the south-west and southern tip.
'War tourism' is part of the experience, and Americans make up the greatest proportion of Western visitors. But the country has been rebuilt, the trees replanted and the Vietnamese look to the future, not the past. It has one of south-east Asia's fastest-growing economies and has set its sights on officially becoming a developed nation during the course of 2020. The atmosphere is vibrant and the welcome is smiling.
In the capital Hanoi, where my trip begins, the foggy city is brightened by sprays of peach blossom and kumquat trees.
There's plenty to see – and not nearly enough time to take it all in. Walking solemnly past Ho Chi Minh's body in a glass box guarded by four uniformed men is strange. Visiting the Hanoi Hilton prison, where communists and then GIs were interned, is horrifying.
The late Senator John McCain's jumpsuit, kit and parachute are on show. He was shot down flying a Skyhawk in 1967 and imprisoned in Vietnam until 1973.
There are pictures of GIs eating Thanksgiving dinner, playing pool or cards, smiling. A former PoW, who was held here for nearly six years, told me these photographs were set-ups. This was no holiday camp.
But for many years McCain, who died in 2018, had made a habit of returning to Vietnam and staying in the same room at the Metropole Hotel. On one of my visits a few years ago, I even saw him in the hotel bar.
This wonderful colonial hotel, with its prettily lit outdoor pool, is in the heart of the old city just a short walk from his former prison.
Hanoi is the place to try street food – and it's cheap. The '36 streets and 36 wares' in the Old Quarter, which dates from the 11th century, brim with markets and delicious-smelling brews.
Pop-up food stalls line the pavements. People sit on tiny stools eating from bowls.
We travel further south, to Hue and Hoi An on the central coast. In Hue, you can see the remnants of Vietnam's past when emperors ruled and grand palaces such as the former Imperial Citadel – a Unesco World Heritage Site – and mausoleums were built in their honour. The Tu Duc and Khai Dinh tombs from the Nguyen dynasty are ornate, elaborate and dripping in gold.
At the Tu Duc tomb, there's a large stone tablet with the lament of the emperor, who had 150 concubines yet never managed to produce an heir.
Hoi An is relaxed and bars are filled with gap-yearers. This is the place to have a suit whipped up.
Then it was on to Ho Chi Minh City, still commonly known as Saigon. This sophisticated city is home to millions of scooters that navigate the streets like dancing ants.
There's more war tourism here – from the harrowing War Remnants museum, which focuses on the grisly effects of Agent Orange and the Cu Chi tunnels outside the city.
The prospect of crawling on my hands and knees in the dark puts me off going inside. Just being at the entrance to this extraordinary network system, 124 miles in length, used by the Viet Cong during the war, gives me the shivers.
Back in town you can wander hassle-free, day or night. The market is hot, sticky and heady. In the surrounding streets, you can have a pedicure for a few pounds.
But Saigon also does high-end pampering beautifully. The Park Hyatt has city glamour. The wonderful swimming pool, three floors up and surrounded by trees, is long enough to do decent laps.
If you want to feel the sand between your perfectly manicured toes, Saigon is any easy jumping-off point for islands off the South and South-West coast such as Con Dao and Phu Quoc.
At Con Dao the Six Senses resort is perched discreetly on a mile-long beach. Con Dao was once a prison island, set up by the French in 1861, and you can still visit the great, eerie buildings in the main town.
You can walk, run, swim, cycle, do all manner of water sports and even learn how to cook the fragrant Vietnamese delicacies we've been enjoying.
Relaxation is the theme. By the end of the week, I feel well-nourished in mind and body – and more than ready to sing the praises of this captivating country.
First published in the Daily Mail - January 2020
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