Your calls always answered within 5 rings.
Ash Pankhania was excellent - he guided me through my options and worked quickly and efficiently to get me booked and on my flights. Communication following my reservation was also excellent and I will certainly book through you again
Everything went beautifully. Thank you.
Great service and a fantastic trip Lovely to have personal service and attention from Robert .
Thank you for a very smooth trip
The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.
Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise
Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.
Thank goodness for the 24/7 helpline. On a bank holiday Monday we had to reschedule our flights home. Out of ten other people doing the same our new flights were sorted in the hour. Others could not even get to speak to their agents! Imagine the stress when this situation occurs.
Everything went like clockwork. PERFECT.
Luke helpful as usual
Love Abbie!
Mollie was excellent. She did exactly what we asked, kept in touch and helped us with any queries we had.
I was going through a different agent who messed me around. I spent the weekend trying to arrange something with them having been told it was confirmed and then they told me they couldn’t secure the seat and I’d have to pay a different price. I called Bradley at DialAFlight on the Monday and within 15 minutes he managed to resolve my issue. The price I was given was 2nd to none and I was very impressed with his conduct and his after service. Thank you so much DialAFlight
Will be back if and when I fly again!
Thank you Gavin. Professional and honest advice and service every time.
Smooth process from start to finish - great work again and DAF remain my go-to travel agents.
Great service, thank you.
We were really impressed with every aspect of our experience and highly recommend Ethan.
Everything worked out perfectly
Edward Scudder is an asset to your company. Not only did he alleviate any worries I had. But his overall professionalism was fantastic. I’m advising friends and family to use DialAFlight
Very efficient!
Been with DialAFlight for a few years and always receive the best service. They are very helpful and responsible.
Tommy was fantastic - the whole trip ran smoothly and would definitely reccomend
Harvey and Abbie were brilliant... please tell them!
Keep up the good work and looking forward to my next travel with you!
Excellent support
Excellent, attentive, personal service
I wouldn't use anyone else to book our holiday/flights. From luxury holidays to daughter's gap year flights. Joe Orton sorted everything. He found us an upgrade to First Class and the BA service to Santiago was very impressive and was definitely worth doing as it's a 15 hour flight. But we flew back from Buenos Aires and the BA business class was very disappointing, as was the food. Very poor.
Marshall a superstar as always
Everything went well
Bangkok is known as a stopover – somewhere to spend a few hedonistic hours before going on to the coast. Well, that may have been true 20 years ago. Now it's a place to linger.
Zoom up Silom road - through the commercial district - towards the shopping centres of Siam Square to see how the city has flourished.
The Skytrain monorail moves silently overhead. Designer labels abound. The shiny Siam Paragon shopping centre has a car park just for supercars.
Then there's Asiatique, a bustling night market of 1,500 shops on the banks of the Chao Phraya River.
Handicrafts and trinkets sit alongside fashion boutiques and gadgets and nothing closes before midnight. If you are laden with goodies, as I am, a fleet of tuk-tuks is waiting outside.
Racing away, we fly over holes in the road. A dramatic swerve and a loud judder tell me we've arrived back at the swanky Mandarin Oriental. They've seen it all here.
From writer Somerset Maugham, bedridden with malaria, to Mick Jagger insisting the windows in the royal suite be blacked out and Billy Idol wrecking his room completely.
Celebs aside, the hotel has a cooking school and I take a class with chef Narain. A kaleidoscope of ingredients is laid out before us. Those we know: ginger, lime leaves; fish sauce, lemongrass. And those we don't, the tiny butterfly pea – a flower from which a brilliant blue dye can be used to colour desserts.
We watch, ask questions and taste. Then attempt Siamese baked desserts (small, dome-shaped pancakes); braised pork; fiery tom yum soup and a salad of grapefruit-like pomelo.
I slice, chop, juice and pummel. Chef Narain chats away. Chillies, it turns out, are a matchmaking tool. 'Mothers looking for a suitable wife for their sons spy on the neighbour's daughters to assess the speed with which they grind the spice,' he laughs. 'The faster the grinding, the better wife she will make.'
Food is a big deal in Bangkok. Take the Skytrain to Thong Lor and Sukhumvit Soi 38, a line of steamy, noisy, kitchens-on-wheels. There can be no better initiation to Thai street food.
Grab a wobbly table and gobble sticky rice with mango, curries, pad Thai, squid and duck. Delicious.
First published in the Daily Mail - June 2016
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