Your calls always answered within 5 rings.
Thanks Ethan - good service
Everything was perfect!
Hotels website a little misleading on one or two things
Excellent customer service especially from Finley Bee who kept us updated throughout the process.we have already recommended DialAFlight to friends and family.
Use DialAFlight every year.
Thanks Jim for organising a seamless trip away.
This was our second trip with DialAFlight and another success. The hotels chosen were perfect for us and were of a very high standard. Lily took the stress out of booking and sorting our trip and we would definitely use you again.
Thanks to Travis for recommending the hotel in KL. Ideal location and we got OAP passes and rode at the front of the Roller coaster in the theme park! Our window had a fab view of the 2nd tallest building in the world and there is a massive swimming pool!
Thank you Joe Orton. Everything went smoothly throughout the 5 weeks. Excellent choice of accomodation especially in Bali. All transfers were there on time and no hitches.
Speed of communication was excellent - no automated phone answering systems. Will definitely use DialAFlight again
Would not go to another travel agent. Ryan does everything and more. Nothing too much trouble. Dependable, fast working and smart. Thank you Ryan.
Another great holiday with lovely touch by Gareth of finding us a business class flight at premium price! Really appreciated that. Never fail to get it right.
Thanks to Taylor everything went smoothly
We were very satisfied with your service.
Everything went very well as usual - cannot fault anything that DialAFlight do so keep up the excellent work and look forward to my next trip
Brilliant trip. Thank you once again Isla. You’re simply the best.
Jamie always takes care of our trips and this time was no exception. The itinerary worked as planned. Very satisfied
Will definitely use you again
Always available by phone to resolve any queries or logistical matters. First Class customer service by real human beings.
Easy to get assistance when needed. Extremely helpful.
Michelle was very helpful and arranged everything to accomodate our requirements, with positive suggestions to give us the best value.
Five stars. Thanks to Danny
We were delighted to have so much of the basic planning done for us. Everything had been arranged and we were given excellent information about flights, transport and accommodation. We thought the check in reminder service was a brilliant idea. We were new to this destination and appreciated the quality of the hotel and its location, and the recommended excursion you booked for us was superb.
Very impressed with the reaction of Gavin in the Heathrow fire crisis
Looking forward to making my next booking, as I know it will all be good. Thank you for being perfectionists
Have been using you for years and service was as good as ever, however the resort has changed dramatically and not for the better. It is more developed than in previous visits and service and food have taken a big dip. No longer the special place it was. I would be careful recommending it as it is fast becoming the Benidorm of the Maldives. No issue with DialAFlight and will continue to use.
First rate hand-holding in Japan for the first time visitor via a seamless service that delivers what you need when you need it facilitating a stress-free time in this wonderful country.
Always unbelievably efficient and personal so why try anywhere else?
All good, thanks
I have used DialAFlight for many years. I trust them and they provide an excellent service in my opinion.
Ho Chi Minh City, known as Saigon until the end of the Vietnam War, is a vast contradiction. Despite communist rule, its teeming residents are enthusiastic capitalists offering an Aladdin's cave of goods from tumbledown shops.
Whole families work night and day preparing mouth-watering food in thousands of impromptu pavement restaurants, providing the most delicious street food in the world.
As it happens, the last days of the city under its former name was recently highlighted in Britain, when Miss Saigon the musical celebrated its 25th anniversary with a nationwide cinema performance of the West End show.
In Ho Chi Minh City there is a wonderful range when it comes to choosing where to stay. Not-withstanding its ramshackle appearance, anarchic traffic and jumbled shops, the city has benefited hugely from investment in hotels from the former enemy America.
The colonial Saigon Grand Hotel has added a 20-storey new wing but I was happy to stay in the old part, for the atmosphere.
Similarly, one's spoilt for choice as far as eating and drinking is concerned. A good start is to whizz to the 20th floor of the Saigon Grand and get an outside table at the Terrace Café. Here you can enjoy a pre-dinner cocktail for 100,000 dong (about £3.50) and admire the view of the Saigon River far below.
For a sublime Vietnamese meal, you can do a lot worse than to book a table at Maxims in Dong Khoi Street, where you will feel more of a native. The trendy Vietnamese younger set congregate at The Deck on the west bank of the river.
Night markets
The city turned out to be some-thing of a shopping heaven too. A visit to the My Hoa Night Market on Cao Thang Road is an essential part of the itinerary. With 250 stalls lining the street there is an amazing range of cheap designer goods. But don't forget, you must haggle - even if you're a committed non-haggler, this is one time you must be brave and put on a good show.
A friend and I decided a pincer movement was the best tactic, so we joined forces to bring down the cost of three Mulberry purses to 2.2 million dong - that's £25 each. It was a fearsome display of no-nonsense negotiating.
Were the purses genuine Mulberry? What do you think? But they were certainly genuine bargains.
There are some unusual options available for getting about. One of them is to take a tour aboard a former U.S. military Jeep. The powerful vehicle seemed to scythe effortlessly through the extraordinary suicidal stew of motorcyclists.
Near the top of the list of what to see are the Notre Dame Cathedral and the Re-Unification Palace, built by the French. The latter became the HQ of the country's beleaguered puppet presidents that were installed by the Americans.
Nearby is the former U.S. Embassy, where thousands of terrified Saigon residents shook the gates, begging for entry as the last U.S. helicopters fled in 1975. The world looked on in fascinated horror at the images of desperate people attempting to scale the walls and fences of the embassy compound, as communist forces closed in on the city.
U.S. Marines held back the terrified crowds as helicopters took Americans and many Vietnamese who feared reprisals from the communist forces first to the airport and later to ships of America's Seventh Fleet in the South China Sea.
The capture of the city on April 30 was preceded by the evacuation of almost all the American civilian and military personnel in Saigon, along with tens of thousands of South Vietnamese civilians associated with the southern regime. The evacuation culminated in Operation Frequent Wind, the largest helicopter evacuation in history.
The contrast now in some parts of the city with those frantic days is poignant in the extreme. For calm and peace you should make your way to the Jade Emperor pagoda, where Buddhists offer incense, food and prayers.
And close by is the Vietnam War Remnants Museum, which provides a harrowing chronicle of the death and destruction inflicted on the Vietnamese.
Cu Chi Tunnels
It's possible, although those who suffer from claustrophobia should be warned, to explore the Viet Cong's tunnels. Viet Cong guerrillas hid and fought in a warren of tunnels just outside the city.
You can go underground and see how they evaded the might of the U.S. Marines. On display are the horrific man traps used to kill the enemy, including hidden pits filled with razor sharp pointed bamboo sticks. You can also indulge, if you wish, in target practice with M60 carbines and machine guns used in the war.
This is a city that has enjoyed a remarkable resurgence. But it is right that, while celebrating its vibrancy and warmth, its traumatic recent past should never be forgotten.
First published in the Daily Mail - February 2017
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