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Everything DialAFlight did was perfect. Pity, but there was little snow, so many of the things we booked , husky rides etc, were cancelled.
Avoid Birmingham International Airport if you can. It is simply dreadful.
You were excellent. British Airways was awful.
Very efficient as always
We have been using DialAFlight for years and they never fail to give anything other than first class service. Huge thanks to Edward who once again pulled out all the stops to help book a diverted route due to sanctions and also bringing my wife's return flight forward due to biometric card changes. All done over the telephone .BRILLIANT.
We’re always kept informed with everything regarding travel updates and changes. Spot on service.
The airline said they didn’t know that we were taking firearms and it wasn’t on their system in T2 at check-in
There seems to be a lack of communication for wheelchair requirements by BA. When we booked in at LHR they were not aware of the 2 wheelchair requests. At Marseilles, I was put in a wheelchair where one side guard was missing and the tyre was rubbing on my trousers! These are issues where DialAFlight is not at fault.
We were told by BA that our flight had been cancelled - due to bad weather in the UK. We had calls and emails from DialAFlight offering help and advice.
First class support from Darryll Hansford
For the benefit of future clients it would be preferable to warn them of the additional costs involved with a US hotel stay. The Motto Hilton Times Square added considerable extra fees including a so called Destination fee.
Always live up to their profession and always helpful staff
Big thank you to Gareth and his team for their professionalism and fantastic help and support. We would not go anywhere else
As always excellent service.
Mason was extremely helpful and professional. We would certainly recommend DialAFlight to others and use them again in future.
Great service by Chris and team.
The excursion company was a little lax on information
I always trust you with my travel arrangements.
I'm not a seasoned traveller but you got me to my destination and back despite uncertainty in my own changing requirements.
Super service as always - keep up this amazing work
It is a great company to do business with. I would not use anyone else. Very professional and helpful.
Claire Doherty has helped me personally over a number of years. Whatever I’m booking, whether that’s a long haul flight or a hire car, I get the same great service, good advice and attention regardless. Knowing there will be someone at the end of a phone if you need help is priceless and when I missed my flight home once I was able to get help in the middle of the night. You can’t ask for more.
excellent service at a good price
Fraser has been incredible throughout and I would most definitely recommend DialAFlight to friends and family! We had the most amazing trip to Lapland! Fraser was highly informative and easily contactable throughout and assisted me with amending my booking due to personal circumstances. Thank you so much!
Consistently great service from DialAFlight. Ian has been looking after our holiday arrangements for many years. Highly recommended - we tell all our friends about him
Fantastic agent who was thorough and thoughtful through the whole process. Will definitely use Marie again and recommend to all my friends.
Great to be able to get through on the phone so quickly when there is a problem.
As always our trip was perfectly organised by Peter Smith.
Abbie went above and beyond to ensure my solo trip went smoothly. I discovered on check in that I had been given a resort credit which I gratefully used for my spa session. I was unexpectedly allocated a sea facing room which was amazing.
Even in the communist era, Yugoslavia attracted holiday-makers in large numbers from western Europe, including a devoted following from Britain.
It was in marked contrast to the likes of East Germany or Romania and other Russian-dominated countries which were far from being contemplated as holiday destinations.
But Yugoslavia's then ruler Marshal Tito understood the concept of a market-based economy and often upset Moscow by running his country on a communist model very different from the Soviet-approved version.
More than Dubrovnik and Split
Many British visitors flocked to Dubrovnik and Split in those days. After Yugoslavia dispensed with communism the whole region faced a decade of strife which meant a hiatus in travel there - but with peace, the independent country of Croatia was to emerge with Dubrovnik and Split quickly reclaiming their status as star tourist attractions.
And it rapidly became apparent there was much more to Croatia than most realised. For a start, it has more than 1,200 miles of coastline and 1,200 islands. Most of the islands are just blobs of rock in the Adriatic, but of the 50 that are inhabited several are destinations in their own right. Hvar is a perfect example.
What they all have in common is that they have come to the package holiday party very late. For many of the islands it's not just that the Tito regime didn't develop them as holiday places, visitors were actually banned: Tito feared a seaborne invasion (from the West and probably the East, too) so there were elaborate early-warning stations and other defensive structures intended to protect Yugoslavia.
Even today, on many of the smaller, uninhabited islands, visitors are not allowed to stay overnight - but this is now for environmental rather than defence reasons.
So the unexpected benefit of this is that while many other Mediterranean islands were throwing up tower-block hotels and ploughing up vast swathes of countryside to build airports, Croatia's islands escaped the worst excesses of modern tourism that can mar some destinations.
This nation's charm resides in its natural, unsophisticated but thoroughly stylish ambience. Many of the island towns are perfect gems - including places such as Sibenik, which is an architectural treasure trove.
Pride of place here goes to the Cathedral of St James, built in stone between 1431 and 1536. Sibenik, like the Swedish capital Stockholm, is built over an archipelago. The city is an intriguing maze of narrow alleys and squares with a host of fascinating small shops and fine places to eat.
Rovinj nestles in an arm of the Adriatic where Croatia meets Italy. It has the look of a mini-Venice with narrow streets of sunburnt buildings dominated by the campanile of the Church of St Euphemia.
Another delight is Trogir, set on a small island between the Croatian mainland and the island of Ciovo.
Founded by the Greeks, it was later influenced by the Romans and Venetians.
It is a wonderful mixture of churches, palaces, towers and fortifications. Its Romanesque-Gothic quarter is one of the best-preserved in all of Central Europe.
An ideal hide-away
One of my favourite places is the former fishing village of Novigrad: the perfect away-from-it-all place to enjoy peace and quiet. If you're looking for a busier environment then head for Dubrovnik, the famous walled city that found itself on the front line of the civil war in 1991.
Like Venice, you have to see Dubrovnik to understand its attraction. The churches, palaces and ramparts are remarkable, with style and history combining in perfect harmony. There are lots of bigger resorts that offer a base for a beachy holiday. It is hard, however, to resist the attractions of Split.
The town offers a pedestrianised waterfront and smart ambience.
The stunning palace of the Emperor Diocletian is in the centre, where you can shop in an underground palace complex or sip cocktails within arm's reach of ancient columns. Perfect.
First published in the Mail Online - January 2019
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