Your calls always answered within 5 rings.
What an absolute legend Neil is....
It was helpful to know in advance that the terminal had been changed at Geneva for my departure. Thanks
Grant was excellent and professional as always
Great recommendations from Darryll
Everything excellent as always
I phone Nick and everything is organised as he promises. Excellent customer service which is rare these days!
Absolutely spot on as usual. Always at the end of the phone whenever needed
Had an amazing stay at the Puente Romano. Didn't get the room I wanted and it was a bit noisy but still enjoyed it.
Always very happy with the service and Trevor always tries to find us the best prices. Very happy to have been introduced to DialAFlight
Ivor never disappoints. I book our trips through him and he provides impeccable service every time!
Next time we would ask for the airport transfer on the way home at an earlier time as the traffic was terrible followed by massive queues at the airport. Gareth was amazing and could not have done more for us throughout the whole process.
Nobu hotel is fantastic
As usual, excellent service from Jerry and his team
Thank you Rosie for all your help. 5 stars!
Sadly BA let us down. Late departure and food was not available even for sale. The pilot and crew were embarrassed. Please don't put me on another BA flight!
As usual, everything just perfect. Oliver Orr was so helpful and professional.
Always above and beyond.
Raphael is a top bloke
Sadly Norwegian were not good because they had overbooked the flight - which should be illegal! It meant I returned home nearly 36 hours late missing an important meeting.
Kylie as usual takes care of every detail.
The last couple of times that I have flown have been the first on my own for 17 years. Everything was taken care of for me including check-in which made things a lot easier
Very professional company, good and continuous communication and updates.
Very helpful and amazing
Another brilliant trip. Thank you so much to Adam for his time and effort which always results in perfect holidays for our family
We had the most amazing trip to Tromso and Malangen. We did snowshoeing, husky sledding and snowmobiling and saw the Northern Lights too - twice! I'll never forget it - absolutely mind-blowing. What a fabulous place to visit and highly recommend!
Dependable, reliable, no matter the query DialAFlight will quickly deal with everything. Thank you Nicholas
The hotel Roma was a great hotel in a perfect location. The breakfast was plentiful with a good variety. I would certainly recomend you use it for other clients wishing to have a long weekend in Prague.
Love working with the team at DialAFlight - always ready to help and have often gone above and beyond when helping with our bookings
Great help and easy to talk to. And need a trip now to Krakow.
Michelle is excellent
How do you create a hotel in the most stunning setting you can imagine? By carving its amazing rooms into a cliff face formed by a mighty volcanic eruption. Stepping into Iconic Santorini's spectacular hillside setting is an experience that is nothing short of breathtaking.
And being faced with the cobalt Aegean Sea and the tiny white-washed buildings of the astonishingly picturesque village of Imerovigli does not get any less incredible as the days roll on.
The epitome of relaxed elegance, this unforgettable boutique cave hotel features five levels carved from the volcanic wall of Santorini's caldera - each of the 22 beautiful rooms offering its own style.
Aiming for an authentic Greek appearance with a luxurious edge, these distinctive residences come with plush amenities, including Coco-mat linens, huge beds and heated indoor pools.
Homely and relaxing, yet contemporary, these one-of-a-kind rooms all offer splendid views of the caldera from a personal veranda, where guests are welcome to enjoy breakfast in the morning.
Those staying in the Caldera Suites are lucky enough to be able to glimpse the jaw-dropping vista from their own outdoor jetted pool on their private terrace.
Greek hospitality
Eating at Iconic Santorini feels like being welcomed as a new member of a Greek family, with a whole host of mouth-watering traditional dishes and Santorini wine on offer in the Pergola Restaurant.
While relaxation is certainly the name of the game, with an on-site spa available to all guests, those wishing to work off that indulgent feta can sweat it out in the hotel's wellness and fitness centre.
And if staring out at the azure waters or soaking in the sumptuous infinity pool ever gets boring - which it won't - a number of tourist attractions are a mere stone's throw away, including the romantic city village of Oia, famed for its breathtaking sunset, and the quaint town of Fira.
With wine being one of Santorini's most famous exports, an afternoon of tasting is advisable, with the Argyros Estate Winery, Hatzidakis Winery and Santo Wines Cooperative all close by.
Meanwhile, the island is steeped in history, and those wishing to delve a little deeper below Santorini's picturesque exterior will be able to discover the ancient Thera archaeological site, or the pre-historic city of Akrotiri.
Although Iconic Santorini offers all the positives a chic boutique hotel should - luxury amenities, decadent surroundings and friendly and helpful staff - it is the magical caldera setting that really takes your breath away.
Ancient caldera
Santorini is the largest island of a small, circular archipelago which bears the same name and is the remnant of a volcanic caldera. This means it is essentially what remains after an enormous volcanic eruption 3,600 years ago that destroyed the earliest settlements on what was formerly a single, much bigger island, and created the current geological caldera.
The eruption may have led indirectly to the collapse of the Minoan civilisation on the island of Crete, 68 miles to the south, through a gigantic tsunami. Another popular theory is that it is the source of the legend of the lost city of Atlantis.
Now, a giant central, rectangular lagoon, about 12km by 7 km is surrounded by soaring cliffs on three sides. On the fourth side, the lagoon is separated from the sea by another much smaller island called Therasia. Two channels connect the lagoon to the sea - and all combining to create a simply spectacular setting.
My lasting memories are of magnificent views and an altogether unforgettable stay.
First published in the Daily Mail - May 2017
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