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Michelle is excellent
Everything DialAFlight did was perfect. Pity, but there was little snow, so many of the things we booked , husky rides etc, were cancelled.
Avoid Birmingham International Airport if you can. It is simply dreadful.
You were excellent. British Airways was awful.
Very efficient as always
We have been using DialAFlight for years and they never fail to give anything other than first class service. Huge thanks to Edward who once again pulled out all the stops to help book a diverted route due to sanctions and also bringing my wife's return flight forward due to biometric card changes. All done over the telephone .BRILLIANT.
We’re always kept informed with everything regarding travel updates and changes. Spot on service.
The airline said they didn’t know that we were taking firearms and it wasn’t on their system in T2 at check-in
There seems to be a lack of communication for wheelchair requirements by BA. When we booked in at LHR they were not aware of the 2 wheelchair requests. At Marseilles, I was put in a wheelchair where one side guard was missing and the tyre was rubbing on my trousers! These are issues where DialAFlight is not at fault.
We were told by BA that our flight had been cancelled - due to bad weather in the UK. We had calls and emails from DialAFlight offering help and advice.
First class support from Darryll Hansford
For the benefit of future clients it would be preferable to warn them of the additional costs involved with a US hotel stay. The Motto Hilton Times Square added considerable extra fees including a so called Destination fee.
Always live up to their profession and always helpful staff
Big thank you to Gareth and his team for their professionalism and fantastic help and support. We would not go anywhere else
As always excellent service.
Mason was extremely helpful and professional. We would certainly recommend DialAFlight to others and use them again in future.
Great service by Chris and team.
The excursion company was a little lax on information
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I'm not a seasoned traveller but you got me to my destination and back despite uncertainty in my own changing requirements.
Super service as always - keep up this amazing work
It is a great company to do business with. I would not use anyone else. Very professional and helpful.
Claire Doherty has helped me personally over a number of years. Whatever I’m booking, whether that’s a long haul flight or a hire car, I get the same great service, good advice and attention regardless. Knowing there will be someone at the end of a phone if you need help is priceless and when I missed my flight home once I was able to get help in the middle of the night. You can’t ask for more.
excellent service at a good price
Fraser has been incredible throughout and I would most definitely recommend DialAFlight to friends and family! We had the most amazing trip to Lapland! Fraser was highly informative and easily contactable throughout and assisted me with amending my booking due to personal circumstances. Thank you so much!
Consistently great service from DialAFlight. Ian has been looking after our holiday arrangements for many years. Highly recommended - we tell all our friends about him
Fantastic agent who was thorough and thoughtful through the whole process. Will definitely use Marie again and recommend to all my friends.
Great to be able to get through on the phone so quickly when there is a problem.
As always our trip was perfectly organised by Peter Smith.
Abbie went above and beyond to ensure my solo trip went smoothly. I discovered on check in that I had been given a resort credit which I gratefully used for my spa session. I was unexpectedly allocated a sea facing room which was amazing.
Palma's picturesque Old Town may seem an unlikely gastronomic getaway but those who fancy a stay in Mallorca's capital can take their pick from about 3,000 places to eat.
Creative chefs have been lured here by the abundance of fresh produce, including seafood, Mallorcan black pig, sea salt, olives and almonds.
Gourmet markets have sprung up in the maze of medieval cobbled streets, full of tempting smells of cheese, herbs and bread.
Palacio Can Marqués, an 18th century mansion in the Old Town transformed into a stylish boutique hotel, makes the perfect base for a weekend of gourmet delights.
Beyond the lobby, with cathedral-high ceiling and soaring staircase, there are 13 individually decorated suites mixing original features - wood panelling, honey-coloured stone floors, outsized fireplaces - with bold art and hand-woven Nepalese rugs.
The courtyard garden is ideal for a chilled glass of cava. Then have dinner under the restaurant's vaulted ceiling, where Belgian chef Cedric Lebon serves up French and Mediterranean classics - a top choice is a three-course meal of onion soup, a succulent sirloin steak and an irresistible Ile Flottante (meringue and cream).
If you should spot distinctive hexagonal-shaped boxes at Palma Airport and are curious to know what's inside them, you won't find odd-shaped hats but a family-sized ensaïmada - Mallorca's emblematic pastry.
Ensaïmada are thought to date back to the 17th century - some believe their coiled shape was inspired by Moorish turbans - so where better to try them than at the city's oldest cafe, Ca'n Joan de S'aigo? It opened in 1700 and - with ornately-tiled floor and marble-topped tables - still exudes old-fashioned charm. Go for a selection - dusted with icing sugar, topped with apricots and stuffed with pumpkin jam - and order hot chocolate so thick you can stand your spoon up in it.
For a modern take on tapas, head to sleek El Camino. As in its sibling restaurant in London's Soho, Barrafina, you might have to queue for a stool at the long wooden bar, but where better to nibble on plump green olives and sip cava?
The menu celebrates seasonal Mediterranean produce such as goat's cheese stuffed zucchini flowers or perfectly grilled octopus in a tangy mojo sauce. Don't miss the divine Tarta de Santiago (almond cake).
La Rosa Vermuteria & Colmado is a retro tapas bar with a twist - and a long list of vermouths (still all the rage in Spain).
A Negroni is a mix of Vermouth, gin and Campari - served with slivers of iberico ham, to precede hearty local dishes such as cod croquettes or milk-fed lamb chops.
At the two-storey Mercat de l'Olivar stalls were piled high with vibrantly-coloured fruit and local meats and cheeses. In the fish market, swordfish heads sit among slabs of tuna and you can dine on oysters and sushi, or buy prawns and have them grilled in one of the bars upstairs.
To stock up on gourmet goodies, head to the older and smaller Mercat de Santa Catalina on the seafront. Pick up Flor de Sal d'es Trenc (sea salt) flavoured with hibiscus, sobrassada sausage, made with indigenous black pig, and jars of ramillete tomatoes - perfect for spreading on bread to create pan con tomate.
Smaller still, La Pajarita Bomboneria is an old-school deli that's been in the same family for six generations. As well as speciality charcuterie, they stock local Cabraboc gin, Cas Misser olive oil and Binigrau wine.
Fera Restaurant and Bar is in a beautifully restored old palace, combining ancient stone archways, sleek furniture and art-filled walls. Innovative creations from Austrian-born chef Simon Petutschnig really sets it apart.
Making full use of the bountiful produce - along with the restaurant's organic garden - he blends local and Asian flavours to create 'borderless Mediterranean' cuisine.
The seven-course 'Art tasting menu' was both decorative and delicious. Sea in an Oyster Shell - an oyster, mussel and organic caviar - came on a bed of volcanic stone with shells, seaweed and waves of dry ice. Wagyu beef with textures of potato, apple and parsnip was followed by a sublime chocolate dessert with bites of brownie, mousse and the Japanese citrus fruit yuzu.
Just like Palma, it was a feast for all the senses.
First published in the Daily Mail - April 2020
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