Your calls always answered within 5 rings.
Perfect hotel. Citadines Shinjuku is right on the Tokyo marathon route at about 3 miles. My family just waited outside to see me. The transfer from Narita on the Narita express is straight outside arrival terminal and public transport system in Japan are 1st class. We never considered a taxi in the whole holiday. Food was out of this world and you can feed a family of 5 for £35, eating out. The city is the cleanest in the world by far.
Flights worked out perfectly and Ethan was helpful, professional and knew his stuff. We’ve booked another trip with him based on our initial booking
What can I say? DialAFlight allows trouble free travel and should the arrangements go pear shaped I have every confidence in them to fix it!
Excellent communication
We know if we need help you are always there for us.
You should be aware that Hotel Orchidacea has many steps. We were on the lowest level but it was still a climb of 117 steps from reception to the room. There are no lifts in the building. One of our party is asthmatic and found it hard going. All else, staff, rooms and food were all great
Recommendation of Turkish Airlines was overrated. Although it provided the least expensive Business flight to Hong Kong, I felt that the airline organisation was poor. I am more impressed with Emirates
I have been travelling with DialAFlight for 20 years and they are the best. I appreciate your time and patience so thank you. DialAFlight have the best staff ..
My only minor criticism was that the pick up time for one domestic flight within the trip was far too early arriving at the airport for 6.30 am with the flight not scheduled until 10.15am
Always use Trevor and Roger at DialAFlight who are so helpful. You will feel safe booking anything through them as they are always there to help.
Everything went great
As always Christian catered for all my needs with his usual bonhomonie and reassurence.
As usual, Grant was approachable and responded in a professional, positive and friendly manner.
Harry is the man! Five stars
Everything went smoothly. Impressive. Very pleased
Everything within DialAFlight's power went very well. But Heathrow's wheelchair service was chaotic on my return ...
Friendly, personal service from Paul.
Everything went well. Only problem was checking in online for return journey from Koh Samui. We could not do this with Bangkok Airways and BA weren’t much better; sitting at the back of the plane next to the toilets.
Julie was great. Very helpful.
Brilliant service - always there to help. Thank you
Neil provides an excellent service. I always recommend him and your company to friends and colleagues
Libby was amazing - she sorted out our seats for Bangkok Airways as we could not with British Airways
Elliott and his team are so helpful. From start to finish the team are with you every step of the way. Very professional company and extremely good value for money
Very good service as usual - that's why I use you and no one else
Great service from Ian Newton
Brilliant job as usual
Really good customer service, always friendly and super helpful. Really helped me out with flights and any troubles that we may have had. Would definitely recommend to friends and family.
Wondrful service thank you!
I’ve already recommended you to lots of friends. I love the fact that someone always answers the phone immediately and all the staff are really knowledgeable. They make lots of suggestions right there on the spot without any lengthy delays or call-backs. The best thing is being able to pick and choose your flights and hotels but still get an Atol certificate as well as a 24-hour emergency travel agent service whilst at your destination.
Lee is fantastic I always him to arrange everything. Have been using DialAFlight for many years
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