Your calls always answered within 5 rings.
Everything went very well as usual - cannot fault anything that DialAFlight do so keep up the excellent work and look forward to my next trip
You were fabulous and I’ve already recommended you to quite a few people
When our flight was cancelled DialAFlight re-booked us within the hour and managed to keep us at our hotel for another day. Everything was done swiftly and we were kept updated hourly. Would definitely use you again.
My friend recommended I contact Gavin and he found me a good deal to Jamaica. His after sales service was excellent.
Stevie was exceptionally helpful at all times.
Brilliant holiday - the Body Holiday was just what I needed and I got bumped up to Club class on return journey. Thank you Harvey and all at DialAFlight
Claire, as always has given us ‘wall to wall’ excellent service
Will definitely use you again
Perfect and great communication
You've been excellent and I will continue to recommend you to friends and family.
Ethan and team thank you. The assistance for my wife saved me a lot of hassle.
All hotel and flight arrangements were fine
Not impressed with airport transfers with BO tours, drivers are maniacs.
So easy when booking with DialAFlight -always an excellent service. Thanks Jason!
Very professional team - always go the extra mile
Recommended hotel was excellent - a repeat is on the cards
Listening to some of the issues other travellers experienced with another travel provider we are thankful for the piece of mind Gareth and his team provide. Their professionalism and experience is second to none
Just keep doing what you do - every time I book a flight you look after us until we return home.
Great service
Excellent personal service with our trip planned from start to finish.
I couldn’t fault DialAFlight; booking through the company made my life much easier. Their support when BA were doing their best to spoil our holiday was superb!
I have used DialAFlight for over 20 years and have always found them to be professional, helpful and informative. I would absolutely recommend
Fabulous hotel. Good choice Vinny. Thank you.
Vinnie is AMAZING , he will get every chance with all our bookings going forward
Great customer service, from initial contact through to the day before our holiday
Ian, many thanks for all your kindness and advice.
Our Virgin Economy delight seats were very uncomfortable and too far back otherwise all good
As always, a good service from DialAFlight
From the initial contact to the travel details on your app, everything went like clockwork. I suspect my upgrade was not your doing but it certainly was the icing on the cake.
More help or info with managing seat booking would be useful.
I am writing this from a balcony at Blue Waters in Antigua and five pelicans are doing a fly past before dipping down towards the ocean in search of breakfast.
The air is soft and warm, not stiflingly hot, and there's movement everywhere - the sea, the palm trees, the puffs of cloud, the sail boats, the staff in that wonderful languid style which makes this part of the world so irresistible.
Getting what the Caribbean is all about means there's no point fretting.
Service will not be American snappy and you might not always get exactly what you order. But that is somehow part of the charm.
It took us almost an hour to find the excellent Coconut Grove shack restaurant on Dickenson Bay because the sign on the road had fallen down and no one had the inclination to put it back up.
Then, at Beachlimerz, a bar and restaurant on the northwest side of the island - popular with ex-pats and with good live music - my starter arrived 20 minutes after my wife's soup and getting a second glass of Sauvignon Blanc required patience.
But not minding about such a relaxed approach to things is what 'getting' the Caribbean is all about. The manager at the restaurant asked if we were having a good time. Of course we were having a good time.
To drive around the island on a Sunday morning when all shops are closed and pass churches where all windows are open and hear a Pentecostal choir in full voice, or a fire-and-brimstone preacher warming to his theme, is truly inspirational.
And to see children on weekdays dressed immaculately in school uniforms and never dropping litter on the ground reminds me of what we've lost at home. To get a flat tyre (as we do) and witness five men, one wearing a huge Rastafarian hat, all trying to out-do each other in the how-can-I-be-helpful stakes makes me long to return to this part of the world.
Blue Waters is on the north of the island no more than 20 minutes from the airport. Owned by a British family, it has undergone a steady refurbishment that has made it even more delightful.
You'll find it's all-inclusive central, with three choices of restaurant, immaculate gardens that attract an array of singing birds, adult-only pools, two easily accessible beaches and a new bar, where most nights there's live music.
People return year after year.We were here a decade ago and are impressed by the changes, not least the new Cove restaurant where the tables at the front are so close to the sea wall it's a wonder a passing mahimahi doesn't land on your plate.
Antigua has some of the best beaches and the colour of the water is so inviting that on more than one occasion near Darkwood Beach in the south west, we park the car on the verge and run into the sea like a couple of eight-year-olds.
Anyone new to the island has to do English Harbour, the only remaining Georgian naval dockyard in the world. It's changed a bit from when Nelson was here in 1784. He was only 26 and not popular with the locals as one of his jobs was to prohibit trade with ex-colonial Americans, which hit the economy.
From English Harbour, there's no excuse for not pushing on until you reach Half Moon Bay, one of the most beautiful unspoilt beaches in the world - for the moment. After a long legal battle it's to be developed, including a Rosewood hotel, due to open in 2021. A mile-long crescent of white sand protected by a coral reef, it's wide enough so that on certain days you can surf in the middle and swim in the calmest of waters on the two flanks.
When we arrive on a Sunday afternoon, a game of beach cricket is nearing its conclusion. Locals and tourists are taking part; a cardboard beer box is the wicket.
I go all sentimental and position myself at square leg in case a catch should come my way - and defy anyone not to 'get' the Caribbean when confronted by such a scene.
First published in the Daily Mail - February 2020
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