Your calls always answered within 5 rings.
Everything went very well as usual - cannot fault anything that DialAFlight do so keep up the excellent work and look forward to my next trip
You were fabulous and I’ve already recommended you to quite a few people
When our flight was cancelled DialAFlight re-booked us within the hour and managed to keep us at our hotel for another day. Everything was done swiftly and we were kept updated hourly. Would definitely use you again.
My friend recommended I contact Gavin and he found me a good deal to Jamaica. His after sales service was excellent.
Stevie was exceptionally helpful at all times.
Brilliant holiday - the Body Holiday was just what I needed and I got bumped up to Club class on return journey. Thank you Harvey and all at DialAFlight
Claire, as always has given us ‘wall to wall’ excellent service
Will definitely use you again
Perfect and great communication
You've been excellent and I will continue to recommend you to friends and family.
Ethan and team thank you. The assistance for my wife saved me a lot of hassle.
All hotel and flight arrangements were fine
Not impressed with airport transfers with BO tours, drivers are maniacs.
So easy when booking with DialAFlight -always an excellent service. Thanks Jason!
Very professional team - always go the extra mile
Recommended hotel was excellent - a repeat is on the cards
Listening to some of the issues other travellers experienced with another travel provider we are thankful for the piece of mind Gareth and his team provide. Their professionalism and experience is second to none
Just keep doing what you do - every time I book a flight you look after us until we return home.
Great service
Excellent personal service with our trip planned from start to finish.
I couldn’t fault DialAFlight; booking through the company made my life much easier. Their support when BA were doing their best to spoil our holiday was superb!
I have used DialAFlight for over 20 years and have always found them to be professional, helpful and informative. I would absolutely recommend
Fabulous hotel. Good choice Vinny. Thank you.
Vinnie is AMAZING , he will get every chance with all our bookings going forward
Great customer service, from initial contact through to the day before our holiday
Ian, many thanks for all your kindness and advice.
Our Virgin Economy delight seats were very uncomfortable and too far back otherwise all good
As always, a good service from DialAFlight
From the initial contact to the travel details on your app, everything went like clockwork. I suspect my upgrade was not your doing but it certainly was the icing on the cake.
More help or info with managing seat booking would be useful.
By my third day here, I'm finally comfortable with none of the hotel rooms in the British Virgin Islands coming with a door key. This corner of the Caribbean runs on trust.
No need to lock anything up and nothing seems to get nicked. There are other things missing. Many of the hotels don't bother with TVs - but I've found something better to watch: the pelicans skimming the surface of the smooth sea inches from your face, the frothing, red blooms of the tamarind trees, the hummingbird who joins me for my hotel breakfast.
Not to mention the broad shouldered giant iguana - the size of a cat - who, one day as I get back from the beach, lurches across my path with the threatening gait of Phil Mitchell on his way to a pub fight.
The BVIs are a little off the beaten path, and all the better for that.
Perched between Puerto Rico and Anguilla, the country consists of 60 islands, 20 of them inhabited and lots of them with silly sounding names: Great Dog, Prickly Pear, Fallen Jerusalem.
It's a strange nation in some respects: the Queen is on the stamps, they drive on the left and the bottled water is, almost without fail, Highland Spring. But the currency is the U.S. dollar and probably 90 per cent of the visitors are American.
It's a friendly place. One day, we're in a taxi heading out to a restaurant when the driver pulls over. A middle aged woman in big, hoopy earrings is waiting at the bus stop, obviously on her way to work.
'She's your chef,' says our driver. 'Do you mind if I pick her up?' Why would we?
We start off with a couple of nights at Guana Island, an 850-acre private island – so-called because locals reckon it resembles an iguana on the map. (In fact, it looks more like Rod Hull's Emu.) We're collected off the boat and driven up a winding hill through a cedar forest.
When we get to the top, we can see this piece of craggy rock in all its glory: lush, green, a lake with flamingoes, beaches on all sides.
There are never more than 30 people on Guana at a time. Our room is a whitewashed stone cottage with heavy wooden shutters. It wouldn't look out of place in the Algarve.
Dinner is served up overlooking the Caribbean, the lights on the yachts winking at us in the dark.
Andrei, the Romanian-born general manager who came here via Canada, tells me what he likes about the BVIs - the things it doesn't have. 'If you want the bright lights, go to Puerto Rico,' he says. 'There's no cinema in the BVIs. Or a nightclub to talk of.' Perfect for this city dweller.
I try paddleboarding for the first time (a cross between surfing and punting).
Another time, I'm given a lesson on how to sail a Hobiecat two-person catamaran. I'm rubbish, but it's a pleasant enough hour at sea. My only disappointment: when I snorkel, I'm the only person not to get a glimpse of the giant turtles.
You can see the sparkle of the water from almost everywhere in the BVIs, thanks to the fact that all the islands are so small and it's against the law to build higher than the tallest palm tree.
The sea is everything you'd expect: warm, gentle, deep blue. Forgive me if I sound like a child playing Top Trumps - but is there any sea in the world better than the Caribbean?
I snorkel most days and go for plenty of pre-breakfast swims. The beaches here all look like they've been Photoshopped – the water so blue, the perfectly placed palm trees.
There's no need to worry that the islands' most famous beach, a breathtaking bay called The Baths (named thus because slaves were brought here to be cleaned just before they went on sale), will be mobbed.
The morning we visit there are fewer than a dozen people on the sand. (Just make sure you avoid this beach on the day the cruise ship comes in.) I leave, after a week, a deep shade of brown, deeply relaxed and wondering where on earth I put my house keys…
First published in the Daily Mail - August 2016
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