Your calls always answered within 5 rings.
Have used Stuart and Graham at DialAFlight for many years - great experience and service
Excellent service, I would highly recommend
Top class trip that exceeded our expectations!
Holiday was amazing.
Jim always brilliant. Thank you
Tristan provides a fabulous service. I would always use DialAFlight for booking flights where possible.
A great service from beginning to end. In a tour incorporating seven locations and hotels, multiple trips to monuments, temples and historical buildings, all including transport and tour guides; every single experience was slick, professional and memorable.
Smooth and attentive. Everything worked perfectly.
Everything was straightforward, no issues.
Jerry Bushnell provided an excellent service
Detailed planning meant for a smooth journey. Always good to know I could contact you at anytime. Excellent flight times. I will definitely use this company again and recommend to others.
Thank you Guy for your professionalism and support throughout the trip
Excellent and reliable.
Not your fault but Vistara is a very poor airline with a mixture of helpful and hostile and rude staff.
Always amazing
Always a 1st Class service
Always book with Adrian, have booked 3 trips within the last 2 months with him totalling 12 flights.
You can not fault this company. They go above and beyond. I had to extend my stay by a few days and when I called and spoke with Zoe about this, she sorted out my new ticket and confirmation straight away and the price was very fair too.
Sean Furnival was a delight with suggestions and my flights were perfect
Craig and team are amazing. Never let's us down. We have again given DialAFlight recommendation to people who we met whilst travelling
Air India, despite its quite recent privatisation, is simply awful in every way. I was at Gatwick for 11 hours , with zero information about what was happening. Apparently the previous two Air India flights to Kochi were cancelled. All very stressful, but no fault of DAF!
There is a great deal of reassurance in knowing that your trip has been arranged by people who really know what they are doing. And that you are not just abandoned to the anonymous machinery of an airline that doesn't really care, in spite of all their rubbish claims about caring! Also that if something goes wrong you can get advice with a telephone call that is actually answered!
Although my baggage was lost from Dubai to London Gatwick I was able to speak to DialAFlight and ask for guidance on how to process the forms to reclaim my baggage. This they did readily which was a comfort at the time. You'll be glad to hear I now have my lost baggage!
Archie was brilliant - sorted everything out. Will definitely be using you guys and recommending to friends
Absolutely brilliant, we will always come to you for a quote.
Great service, especially from Ray Taylor.
Zoe Lane is an excellent travel agent.
It's not until something goes wrong with your travel plans that you realise the benefits of booking with them. After sitting on the plane at Gatwick for a couple of hours our flight was cancelled due to a technical issue. At 11pm there aren't that many people in the airport to help. Fortunately a call to DialAFlight's emergency phone line had me talking to Korinna within seconds. She was able to see there were no flights from Gatwick the following morning but there were spaces on the Heathrow flight and she changed our booking to this flight. She also re-arranged our connecting flight for Dubai to Delhi. All this whilst my husband was trying to talk to the airline's customer call centre who were saying they couldn't do anything as the flight hadn't been officially cancelled! A big thanks to Korinna for her help.
Efficient and helpful
Thank you so much for our wonderful experience. Etihad was A1 with its service. Thanks to Ryan for taking care of our booking. We look forward to travelling with you soon.
While the British have long had a love affair with the West Indies, it wasn't always an idyllic haven of rum punches and swaying palm trees.
When novelist Anthony Trollope visited in 1858 he had to cope with poor claret, rotten walnuts and withered apples. Trollope, who was also a senior Post Office official, sailed aboard SS Atrato from Southampton on a six-month tour to survey land and conclude treaties for the British government.
He wrote a travel book about the islands he visited, people he met, exotic foods, tropical climate, earthquakes, Panamanian railroads, Cuban cigars and colonial customs.
MIND THE STINGRAYS
He might have enjoyed some of the quirky moments in my trip - in particular the odd warning from our jocular sea captain Joshua in Antigua as we stepped off his speedboat into the warm turquoise waters.
His concern was that the stingrays we had come to float alongside might well nibble our inner thighs, leaving a mark suspiciously like a love-bite.
He was just putting it out there, he said with a mischievous grin, in case we needed to warn anyone back home in advance of any telltale nips.
At Stingray City, 35 minutes off the Antiguan coast, dozens of these slippery creatures gather. But all were on gentlemanly behaviour and left no marks.
THE PERFECT LOCATION
Later it was back to Zen-like tranquillity at Pelican House, an idyllic villa in Blue Waters Resort, so-called because the azure sky is perpetually dotted with these exotic, large-billed birds gliding overhead, waiting to dive for their fish lunch.
A white gate in a picket fence opens on to a blaze of pink bougainvillea - framing the picture postcard perfection of this whitewashed villa with its own swimming pool.
A white four-poster bed, colonial-style furniture and a balcony opening on to the sea make this a heavenly retreat.
The hotel is managed by a guitar-playing Scots-born manager with a beady eye for detail. There were candlelit dinners of mahi mahi cooked with fennel, pernod and olives, served to the sound of the sea washing the shore.
Think not of rotten walnuts but gourmet dishes: particularly good were pan-seared snapper and grilled lobster tails. At Nicole's Kitchen we learnt to make roti, curry and coconut puddings, all with rum freely flowing. Nicole is Antigua's Nigella and we were soon rolling pastry, slicing and dicing coconut and sprinkling hot spices into shining saucepans.
Like Trollope we island-hopped, by plane rather than boat, to St Lucia where the Sugar Beach hotel has a sensational setting. Sitting in the shadow of the mountainous Pitons, the towering rock outcrops that define and enhance the view.
EASILY CONVINCED
It was this stunning natural beauty that made Lord Glenconner, one-time owner of Mustique, buy up this cove. He attempted to make this his second West Indian paradise with a hotel called Jalousie, but it has now been reincarnated by Roger Myers, another Englishman, into a fabulous haven.
The hotel is an epicurean masterpiece. You are obliged to chill, with brightly coloured tuk-tuks always available to sweep you to bars or spas.
The Caribbean is now a gourmet's paradise, with hotels providing exceptional cuisine. Myers created the Cafe Rouge brand and has been a big cog in the music industry (clients included The Beatles at one stage) but he fell in love with this site between the pitons.
His schooner often sails by as he keeps an eye on standards.
St Lucia is an extraordinary island where Orlando's restaurant in the nearby town of Soufrière has entertained the likes of John Major and Marco Pierre White as well as hosting local poets' readings.
But then literature is part of the DNA of St Lucia. It's where the Nobel Laureate for English Literature, Derek Walcott, was born and recently died aged 86.
No wonder Trollope felt the lure of the West Indies and was fascinated by these dazzling islands - as was I.
First published in the Daily Mail - February 2018
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements