Your calls always answered within 5 rings.
Everything went very well as usual - cannot fault anything that DialAFlight do so keep up the excellent work and look forward to my next trip
You were fabulous and I’ve already recommended you to quite a few people
When our flight was cancelled DialAFlight re-booked us within the hour and managed to keep us at our hotel for another day. Everything was done swiftly and we were kept updated hourly. Would definitely use you again.
My friend recommended I contact Gavin and he found me a good deal to Jamaica. His after sales service was excellent.
Stevie was exceptionally helpful at all times.
Brilliant holiday - the Body Holiday was just what I needed and I got bumped up to Club class on return journey. Thank you Harvey and all at DialAFlight
Claire, as always has given us ‘wall to wall’ excellent service
Will definitely use you again
Perfect and great communication
You've been excellent and I will continue to recommend you to friends and family.
Ethan and team thank you. The assistance for my wife saved me a lot of hassle.
All hotel and flight arrangements were fine
Not impressed with airport transfers with BO tours, drivers are maniacs.
So easy when booking with DialAFlight -always an excellent service. Thanks Jason!
Very professional team - always go the extra mile
Recommended hotel was excellent - a repeat is on the cards
Listening to some of the issues other travellers experienced with another travel provider we are thankful for the piece of mind Gareth and his team provide. Their professionalism and experience is second to none
Just keep doing what you do - every time I book a flight you look after us until we return home.
Great service
Excellent personal service with our trip planned from start to finish.
I couldn’t fault DialAFlight; booking through the company made my life much easier. Their support when BA were doing their best to spoil our holiday was superb!
I have used DialAFlight for over 20 years and have always found them to be professional, helpful and informative. I would absolutely recommend
Fabulous hotel. Good choice Vinny. Thank you.
Vinnie is AMAZING , he will get every chance with all our bookings going forward
Great customer service, from initial contact through to the day before our holiday
Ian, many thanks for all your kindness and advice.
Our Virgin Economy delight seats were very uncomfortable and too far back otherwise all good
As always, a good service from DialAFlight
From the initial contact to the travel details on your app, everything went like clockwork. I suspect my upgrade was not your doing but it certainly was the icing on the cake.
More help or info with managing seat booking would be useful.
My friend Neil and his wife are regulars at BodyHoliday on St Lucia's north coast. Or, at least, they were until their little girl arrived - because this family-owned resort of nearly 40 years standing is strictly adults-only in peak season.
'Any suggestions about things to do locally?' I asked Neil.
'Not really,' he said. 'In all the years we've been going, I think we only left the place once.'
Each to his own. But I can't fathom how the likes of Neil aren't compelled to see what's out there beyond the gates.
Perhaps it has something to do with the years I spent incarcerated in boarding school and longed to roam more freely in the big, bad world.
Actually, the boarding school analogy works at BodyHoliday to some degree.
There's lots to do - you can learn new sports or brush up on old ones and there's a good chance you might make some chums, too.
Mind you, the food is far removed from boarding school fare, with several restaurants, including a pan-Asian one called Tao (bookings recommended) and Cariblue Windows (bookings essential).
There are various categories of rooms, including some exclusively for those on their own. Which strikes me as a nice touch. What's more, singles don't pay a supplement - very nice touch.
Our billet looks down at the wide and inviting beach, with palm trees swaying, pelicans circling, and comes with its own plunge pool.
'Give us your body for a week and we will give back your mind,' is the mantra and it's a clever one. It tells you that ostensibly this is a health retreat, with classes (all voluntary) starting at 7.15am with 'Beach Fit' and all day until 5pm with 'sunset restorative yoga'.
But, according to the GM's welcoming letter, 'indulgence is also part of achieving a balanced holiday experience'. So, alleluia, there is no food or drink deprivation and all inclusive means beer, wines and spirits 24 hours a day.
One of the big selling points is that everyone gets one treatment for every full day of his or her stay.
Consequently, there are more than 40 therapists working in the huge spa. I had expected a few gentle strokes, using some pungent coconut oil but receive nothing of the kind. Indeed, my deep tissue massage on day one is the best ever and has me crying out for mercy half way through. No gain without pain.
With so much on offer, the atmosphere is purposeful, but I get talking to an American with an even bigger tummy than mine, who hardly moves from his sun lounger, while his wife scuttles about as if desperate to attend every class going.
'I hardly see her during the day,' he says.
'Absence makes the heart grow fonder.'
BodyHoliday is 30 minutes or so from the capital, Castries, and its Saturday market. To miss this is a dereliction of duty. All life is here, including chickens whose lives, conversely, will soon be over; shriven old men selling home-grown vegetables; rastas trading in wacky backy; baskets; potions and lotions.
Also close to BodyHoliday is Pigeon Island, reached via a causeway constructed in 1972. The main attraction is Fort Rodney, built on the instructions of Admiral George Rodney between 1779 and 1782, mainly to spy on French ships from neighbouring Martinique.
It's a steep trek up to the top platform, where a couple of rusting canons stand guard, but the panoramic views are well worth the exertion.
St Lucians are gentle, polite and enriched by a lively sense of humour.
Certainly, that's what we love about the staff at BodyHoliday. I have no doubt that this hugely popular resort has caught the eye of corporate giants - but, thank goodness, the British owners have resisted the temptation to cash in.
Long may that be the case. It might not be the most catchy of names - but BodyHoliday is homely, expertly run and a whole lot of fun.
First published in the Daily Mail - October 2024
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