Your calls always answered within 5 rings.
Recommended hotel was excellent - a repeat is on the cards
Just keep doing what you do - every time I book a flight you look after us until we return home.
Great service
Excellent personal service with our trip planned from start to finish.
I couldn’t fault DialAFlight; booking through the company made my life much easier. Their support when BA were doing their best to spoil our holiday was superb!
Fabulous hotel. Good choice Vinny. Thank you.
Vinnie is AMAZING , he will get every chance with all our bookings going forward
Great customer service, from initial contact through to the day before our holiday
Ian, many thanks for all your kindness and advice.
Our Virgin Economy delight seats were very uncomfortable and too far back otherwise all good
As always, a good service from DialAFlight
From the initial contact to the travel details on your app, everything went like clockwork. I suspect my upgrade was not your doing but it certainly was the icing on the cake.
More help or info with managing seat booking would be useful.
Excellent friendly service - always someone to talk to with no waiting time - brilliant
DialAFlight is a very good company, used them for many years
Aaron and the team were fantastic throughout. Would definitely recommend their services and will be using them myself for future bookings.
Darren delivered as promised
Everything went well thanks. Loved the lounge experience at Gatwick.
From start to finish DialAFlight was brilliant
Brilliant service as always. Thank you.
We were a bit frustrated by the flights, but not sure you could help. We couldn’t check in online or change our seats until we got to the gates. All went well at the resort and we had a lovely time.
Simply the Best
Sam at DialAFlight was excellent, would recommend to others, thanks for organising a great trip
Thanks again to Roy Copeland
Always gives us all we ask for. Highly recommend
Orlando as usual looked after us from beginning to end. Great service, recommend him to everyone.
Everything excellent, thank you
Excellent service from Tom throughout booking and after sales contact.
All excellent - Raj is brilliant
Very pleased with Aidan’s service and support with this booking. Would highly recommend to others
There is a dusty old history book in the library of the Sanctuary Cap Cana, entitled The British Are Coming. It feels rather prophetic. Ten years ago, the Dominican Republic, with its troubled political past, would have been quite low down the average Briton's Caribbean wish-list. No longer. In fact, the country's tourist industry has rallied so strongly post-pandemic that it is now the most popular tourist destination in the entire Caribbean.
British visitors are still heavily outnumbered by Americans, but with regular direct flights from the UK, there is no better time to visit a likeable destination with a real spring in its step.
All the main tourist developments are concentrated in Punta Cana, at the eastern tip of the island. The enclave feels light years from the hustle and bustle of Santo Domingo, the capital, but if you are in search of the holy trinity of sun, sea and sand, not to mention golf courses, theme parks, sunset cruises, etc., you will not feel short-changed.
The lavishly appointed Sanctuary Cap Cana, which opened at the start of 2023, epitomises the new mood of confidence in the Dominican Republic.
It really is a beautiful property, blending Spanish colonial architecture in the main building with state-of-the-art accommodation and facilities. The lovingly landscaped gardens, interspersed with tropical flowers and shady streams, are delightful.
For Marriott International, the owners, the resort marks a significant first: a luxury resort which is also all inclusive. i.e, you can eat and drink as much as you like, 24/7. The luxury and all inclusive markets have traditionally been seen as distinct, targeted at different kinds of holidaymaker.
In the case of the Dominican Republic, the island used to be associated with all inclusive resorts that were so cheap and cheerful that they were a magnet for drunken young Americans on a bender. Think Ibiza in the tropics.
So Marriott is breaking the mould and I am curious how well the Sanctuary has been able to square the circle.
Very well indeed, is the answer. In fact, judging by the pervasive smiles on the faces of our fellow guests, Marriott has got a winner on its hands.
It is an adult-only resort and, at the poolside bars, the cocktails are flowing from early morning, as you would expect. But there is not much sign of raucousness and, at the resort's various bars and eateries, there is an attractive mix of informality and stylishness.
People dress casually, chat to strangers, take photos, lark about in the pool, let their hair down. But there is nothing cheap and cheerful about the food.
The breakfast buffet is as good as I have come across: a plethora of fresh fruit and fish and pastries and omelettes for the ages.
The traditional American steakhouse is another winner: prime cuts of beef, cooked to perfection, washed down with fine French wines. And if you just want a simple burger and fries, or sushi, you can have them.
From dawn to dusk, relaxation is the name of the game. Apart from a few people riding bicycles around the resort or doing aerobics classes, nobody ever seems to be in a hurry. There is just too much in the surroundings to savour.
From our balcony suite, with its outdoor Jacuzzi, we are able to admire the Caribbean at its incomparable best, with the sun catching the tiny waves and an endless succession of brown pelicans swooping to catch fish. Or trying to catch fish. One doughty bird, whom we nickname Percy, makes six attempts in as many minutes, hovering, swooping and emerging with diddly squat.
Why does he do it? He must know he's wasting precious energy. But his persistence is oddly touching.
For me, people-watching is an intrinsic part of any holiday, and there are rich pickings here, with more minor comic characters than Love Island. The tattoos on display in the pool are an education in themselves. I keep willing the woman with a baby penguin on her shoulder to stand next to the man with a large shark on his chest, so I can shout: "Look behind you!"
Apart from one couple from Berkshire, most of our fellow guests are American, with a median age of around 40, while the friendly Spanish-speaking staff give the resort a quite different feel to former British colonies such as Barbados or Antigua, where you are at risk of bumping into your neighbours from Hemel Hempstead.
If the days are relaxed and low-key, a chance to unwind and leave the cares of the world behind, the resort really comes to life after dark, with live shows and cabarets and cheesy crooners and as many opportunities for dad dancing as a seasoned ham like me could ask for.
It all adds up to a very attractive package: an oasis of calm and sophistication in a likeable country.
If you are a sucker for the Caribbean, like me, and want to spread your wings, this could just be the answer.
First published in the Daily Mail - December 2023
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements