Your calls always answered within 5 rings.
Great service - before, during and on returning from holiday. Thanks to Dale for ensuring everything went so smoothly
Great service as usual .. thanks guys!
I had to cut short my holiday due to a family bereavement, but Libby took over sorting out a flight home, and within minutes it was done. I am so very grateful. I then received an email from Raphael with condolences. You guys are the absolute best. Thank you so much.
All went very well. No hassle and good follow up. Thanks!
Booking staff were fantastic and helpful. From the start of the enquiry to going on the trip! Thank you all, especially Tara
Declan was always there with any questions and emails sent to remind us in plenty of time
Very helpful, friendly and professional. Everything was excellent
Glen has been amazing. Very informative.
We have been booking with DialAFlight since 2013 and always get consistently excellent advice/recommendations and service from Kelly. She’s lovely to talk to - friendly and efficient and we have been 100% happy with all of our holidays .
What is especially great is that even when my own travel manager is on days off his emails are monitored and responded to
Thank you Calvin. We will be in touch regarding our next trip to Oz. Many thanks for your continued excellent communication
Excellent service from Charles - really helped me and my mother with our booking
All good, as ever
Vinnie continues to provide an excellent service.
Booking was seamless. Very polite and efficient. During and after.
Flight got cancelled. DialAFlight did their best to sort another flight for me
Top venue and resort. Local transfer people, Caribbean Horizons, on time and helpful when arranging an island trip. Huge thanks to Sadie as ever.
Excellent service from Amy and the team
The flights were great, all went according to plan. Hotel Aruba Barcelo was good too. As always reliable, informative and quality!
Harry and Rupert excellent response. Brilliant, prompt, helpful.
We encountered some problems but nothing to do with DAF. Harry helped us through various issues with the airport, car etc. Highly recommended!
Dennis was extremely fast at providing flight and accommodation information.
Hope was excellent, so helpful and efficient.
Holiday was amazing and the care from the DialAFlight team was perfect. Thanks so much.
It's great to have someone at the end of the phone. Although Shane was my main contact, there was always someone else available when he wasn't. Excellent service
I want to thank Abbie for all her help - making my extended holiday a smooth one.
The team performance, as always, lived up to our expectations !
All worked as expected, your agent in St Lucia is brilliant
As always DialAFlight were helpful and accommodating. With 6 of us travelling on different days it all worked out well. Thank you Ivor.
Gavin always delivers.
It was while having the de-stress Swedish massage the realisation hit me - everyone should enjoy this luxury on their holidays.
Mind you, I had the same thought while sipping rum punch on the beautiful white sandy beach, paddle boarding in the Caribbean Sea and watching the sun set over the island's palm trees.
In fact, it was a thought never far from my mind during our entire seven-day stay in Barbados. That's the thing about the Bajans - they not only make you feel welcome, but like you're part of the family.
I was offered more cocktails and rum than you can shake a stick at, kept well fed with delicious fresh produce every day (fried plantain, anyone?) and given the chance to try every watersport I could think of (the rubber rings are definitely one to blow away the cobwebs!) - and it all came from the friendliest team I could imagine.
A stay at Waves Hotel & Spa or Tamarind Resort, both owned by Elegant Hotels in the affluent St James area of the west coast of Barbados, is like nothing I’ve experienced before.
Staff are super friendly, attentive and always on hand - but give you enough distance should you want the space and time to yourself.
Relaxing on a lounger with drink in hand under the hot summer sun of the palm trees was definitely one way to forget about the daily routine of work back home for a while.
The barmen conjure up the most delicious cocktails (ask Arden at Tamarind for the chilli mango - it won't disappoint).
And the watersports team are just downright fun. Think tubing, sailing, paddle-boarding, waterskiing, wakeboarding and snorkelling - all included in the stay.
The all-inclusive package not only promises fun on the water - but ensures drinks are always flowing, food (and by food I mean delicious fine dining) is abundant, and kicking back and relaxing is simply the order of the day. In fact, you might never want to leave.
The Waves hotel is a chic four-star beachfront property - the modern and contemporary architecture filled with high-end designer beachscape furnishings.
With two restaurants from which to choose (the Seascape overlooking the beach and serving a locally-sourced fresh menu daily or the Shiso - an Asian fusion delight), a cafe serving fresh coffee, delicious hearty salads and homemade cakes all day, afternoon tea and fresh fruit and ice lollies delivered straight to your sun lounger if you wish - you certainly won't go hungry.
And that's before you've tried the cocktail list. I can highly recommend the Off The Lip and Gin Fizz delights.
If that all sounds too heady, the great thing about Elegant Hotels is that you can move freely between each of their seven resorts and an award-winning restaurant on the island.
It means you could enjoy breakfast on the beach at Waves, before a mid-afternoon massage and rum punch at the swim-up pool of Colony Club before enjoying cocktails and a lobster & jazz dance at sunset at Tamarind.
The water taxi ferries guests between each hotel - meaning you can hop on and off as you please depending on where the mood takes you.
We decided to split our holiday in two and spent half our time at Tamarind before moving on to Waves - less than a 10-minute drive further along the coast.
Bigger than Waves, with 104 bedrooms to 70, The Tamarind still feels like a private haven.
With ocean-view suites spread along the seafront, there was nothing better than waking up and enjoying a morning coffee on our balcony while watching the waves lap the shore just a stone's throw away.
In fact, the suite was so big (king-sized cloud-like bed included) that you could lounge around the room all day - and sunbathe on the balcony.
But that would mean missing out on all of the beautiful surroundings - and the delicious oatmeal fritters at breakfast weren't going to eat themselves.
First published in the Mail Online - January 2019
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