Your calls always answered within 5 rings.
Competitive pricing for the flights and excellent customer service from the time we booked to when the holiday took place. I would highly recommend and will be using this company again when I book my next holiday
As usual DialAFlight were excellent in every respect
All very efficient as usual - Lily did a great job of organising everything
A professional, reassuring service always, wouldn’t use any other company
Excellent as always! I have total confidence when Tommy is booking our flights, and have recommended DialAFlight to several people during the year. All have been happy with the service. Keep up the good work guys!
Only issue was our hotel room was next to the main road so very noisy. Also a nightclub nearby that played music until 5am.
Teddy is a real credit to your company. Would definitely book again. Excellent service as per usual.
Fantastic service, highly recommend Billy Gardner who always gets us the best price with no reduction on quality of service..
Very happy with the excellent service that I received. I was kept informed at all times .
Had a fantastic holiday in Antiqua. Stayed at 2 hotels recommended by Edward at DialAFlight and enjoyed both. All the arrangements worked perfectly
Perfect as always
Attention to detail were taken on board and our criteria and needs were met.
Niall arranged a business trip with flights and hotel perfectly as always - a great help for my non computer literate husband!
All good except no GF food on outward flight (corrected by you very promptly for return flight).
Thank you Craig and team DialAFlight. Recommend you to all our friends who have travel plans. Roll on next April!
Rebecca, was attentive and answered any queries promptly. The app is very useful and allows you to recheck information. Very competitive on pricing. Highly recommend them
Very good service thanks
You did a very good job. Thank you.
Shelley was excellent at understanding our requirements and arranging our trip. Everything went very smoothly. Have already recommended DialAFlight
Jade Williams most certainly exceeded our expectations of DialAFlight with no broken promises. She delivered what she promised and has shown that she is an excellent ambassador for your company.,
Great service provided by Philippa, easy booking process and any queries answered quickly and very pleasantly
Toby was great - I would recommend him anytime
Flight was great out but on our return journey we tried to get an upgrade but nothing was available.
Our agent Todd Cafferkey was brilliant: he understood our situation and did all that was necessary to make a solution happen - 10/10
I've recommended you to many friends. I will be booking another flight with you in the next 2/3 weeks
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A fantastic holiday. Great communication all the way through to getting on the plane. Just faultless.
Brody fantastic as usual!
I was impressed by Issac Price. He was very attentive and listened to what I needed. He delivered making things stress free for me. Excellent customer service. Keep up the good work.
Great service - before, during and on returning from holiday. Thanks to Dale for ensuring everything went so smoothly
Tucked away on a peninsula on the north coast of the Dominican Republic, a subtle symphony of tropical modernism awaits: bamboo beams, carved teak, polished limestone and parallel symmetry everywhere you look. All blending in perfectly amid the palms and bougainvillea.
This is ANI Dominican Republic, a villa sleeping up to 28 people (which you have to book exclusively), and it is luxury on a new, ever-so-discreet level.
This means chilled towels, premier champagne, meals on the beach, spa treatments, laundry service, rum tasting (the local distillers and their wares are brought to you), cigar-rolling demos and local dance troupes performing on your terrace. All included, naturally.
Yes, it's scarily expensive but illustrative of what's going on in the new-look Dominican Republic.
Not so long ago the country was the default destination for cheap Caribbean sun, full of factory-style hotels with 24-hour buffet meals (on plates ready heated by the dishwasher), unlimited booze at swim-up bars and drunken games of pool volleyball.
All of that's still there, but the script needed rewriting. And the architecturally striking ANI Dominican Republic is perhaps an extreme example of the way things are moving on this large island lodged between Jamaica and Puerto Rico in the Caribbean Sea.
The Dom Rep now enjoys a small fleet of top-flight hotels and plenty of comfortable villas. Close to ANI on the north coast is a case in point: Amanera, part of the chi-chi Aman hotel group, strikes another modernist note of flat roofs, coloured concrete and glass looking over Playa Grande, one of the Caribbean's best beaches.
At the opposite end of this mile of cream-coloured sand is the Playa Grande Beach Club. It is diametrically opposed in design, with its unexpected British-Caribbean theme of white and pastel-coloured wooden cottages, patterned aguayo tiles and verandas trimmed with filigree fretwork.
The Dominican Republic is so big you should choose your airport carefully (ANI is most easily reached via Puerto Plata on the north coast).
Meanwhile, over in the southeast resort area of Punta Cana, to which BA flies direct, is Eden Roc, a five-star hotel that burst onto the scene a decade ago in a flourish of faux baroque. Expect silver dining tables and overly ornate gilt mirrors.
This is in contrast to Bahia Principe Grand Bavaro, which offers rooms from £69 per night all-inclusive.
Elsewhere, you have Tortuga Bay, also close to Punta Cana, a series of lovely one and two-bedroom suites in seafront villas standing among slender palms.
White walls and louvered windows and doors are offset by dark hardwood fourposters and armoires, and the walls are decorated with old botanical prints.
Then there's the lavish resort of Casa de Campo on the south coast, where Boris Johnson, Beyonce, Jennifer Lopez and Justin Bieber have all stayed.
More than a thousand villas, some extremely stylish, are spread across 7,000 acres, with restaurants, spas, golf courses and riding stables.
There is even an amphitheatre at Altos de Chavon that momentarily feels ancient, but was inaugurated in 1982 by Frank Sinatra and Carlos Santana.
Any trip to the Dominican Republic should include a visit to the colonial capital Santo Domingo, the oldest city in the New World. Parts of the old town have been restored, with traditional lanterns and a comforting absence of aerial spaghetti - the utility cables that blight the rest of the country.
In the oldest streets, where agonised gargoyles peer down on you and cannon defend street corners, it is just possible to imagine a conquistador and his retinue appearing around the corner.
Santo Domingo also has the most surprising places to stay: old palacios and houses now turned into small, chic hotels, where you leave the madness of the traffic and concrete jungle and pass into a verdant courtyard, an oasis of cool and calm. There are few hotels like these elsewhere in the Caribbean.
The Casas del XVI options are among the most atmospheric and delightful places to stay. The six houses have been restored, offering individual rooms or the whole site. Awnings providing shelter from rain and sun lead to shaded dining corners with exposed beams and flagstones. Then you have Billini, a more formal hotel decorated in scarlet, black and gold with sections of exposed 16th-century walls from its time as an armoury and convent. Billini stands at the heart of a community - bar, cafe, restaurant and church - and overlooks a huge saman tree on a square.
Or you could stay at Fixie Lofts, with its eight stylish rooms, or the Mosquito Hotel, which is youthful and fun and has a wonderful cocktail bar. The choice is yours - but make no mistake, the Dominican Republic is moving onwards - and upwards.
First published in the Daily Mail - November 2023
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