Your calls always answered within 5 rings.
Thanks so much for your help William, especially with the Heathrow fire - you were still able to secure us a flight the very next morning. Well done!
Everything was perfect
You were great from the start with your help and advice and we knew you were there for us if we needed you. Thanks for being the "belt and braces" of our holiday.
As good as ever, thank you Fraser. You take all the stress out of travel
Customer service levels from Ryan and Guy are very high. Have used them for a long time now and trust their recommendations.
The only downside was not having a DAF rep to inform us of tours and activities
It all went really well. I'll give feedback on the hotel so you can inform other clients of the pros and cons in more detail
Hannah has been amazing with her customer service throughout
Inter Caribbean Airways have a reputation for being late. We were delayed 2 hours at Barbados awaiting flight to SLU. This airline is disorganised and has few controls, resulting in passengers taking oversize cabin baggage on board and then having to transfer it to the hold. Caribbean Airlines much better organised.
Vinnie is fantastic!
Excellent service from Ralph and Tristan. We were impressed with the service and will definitely be reccommending DialAFlight to family and friends. Many thanks!
A very reliable travel company. Wouldn't use anyone else now that I have discovered DialAFlight.
Everything you did for my trip was perfect, many thanks
BA Premium cabin food was disgusting !
We were surprised by the resort fees, completely unaware that there would be extra charges of $36 per day!
Everything was so easy and I did not have any worries at all. I was very happy with the customer care and support from Fraser
Perfect trip
Orlando Spragg always supports the client and provides an excellent service.
The crew were excellent but surprised for a 3 hour plus flight no food available other than a bag of pretzels. I appreciate it's BA economy but even Ryanair offers food if you pay for it
Very professional, excellent customer service. Book your flight, get your itinerary without delay, relax. DialAFlight will keep you up to date and are available throughout.
Always book with Kieran Greenfield, best there is.
Michelle is always polite and helpful no matter how many times we ask her to cancel or alter our travel arrangements.
Virgin Upper Class return flight on AirBus 300 with angled offset seating was not practical or comfortable'
Our holiday to St Lucia was one of the best we’ve had and Hotel Stolentime was exactly what we wanted with so many activities included. Thank you.
Glen did a great job!
This was a perfect holiday thanks to your attention to detail
No complaints about DialAFlight and all arrangements, especially the help on getting our room changed. However the hotel far very short of what we expected.
Communications and guidance with Libby and staff excellent.
We were not allowed into the sea because it was dangerous. It did spoil our holiday. I hope this will update the information you give your clients.
Delighted with the re-arrangements managed by Leo as a result of Heathrow fire.
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